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CitiMortgage, Inc. seeks an Operational Risk Officer for its Wilmington, DE location. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.
Job Responsibility:
Create lasting solutions for minimizing failed internal processes, inadequate controls, and emerging risks
Lead the overall MIS effort for the Mortgage Default Servicing Control Department
Assess risks and drive actions to address root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Provide governance and oversight related to operational risk and serve as a subject matter expert for issues management including Key Performance Indicators, Key Risk Indicators, and Corrective Action Plans
Resolve transactional level escalations coming from vendors and internal partners
Analyze scorecards and performance management tools to mitigate risk, financial, and regulatory exposure
Responsible for monitoring goals and ensuring goals are met by providing performance, risk, and relationship oversight of Citi’s extended supply chain
Collaborate with internal and external partners to resolve issues
Develop and maintain relationships across business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
Requirements:
Bachelor’s degree, or foreign equivalent, in Data Analytics, Computer Science, Information Systems, Information Systems Engineering, Information Technology, or a related field
Six (6) years of experience in the job offered or in a related IT occupation assessing and resolving risk related issues
Six (6) years of experience must include: Working with SAS and SQL coding to generate reports
Analyzing extracted data and developing analytical reports using SAS
Reading and writing SAS macros for complex and repetitive tasks to achieve MIS production efficiency and accuracy
Working with various kinds of databases and Enterprise Data Warehouse (EDW)
Handling mortgage and risk management for financial institutions
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays