Operational Risk Head of Data Risk Center of Excellence Job at Citi (Tampa)

Vp, head of atm operations and service continuum

Citi Global Wealth (CGW) brings together the full power of Citi to serve the ent...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Graduate, with at least 12 years of experience in Consumer Banking
Experience in leading or managing a team
Knowledge of Branch operations, banking processes and services
Demonstrated experience in project management and systematic approach in problem solving in large-scale process innovation and/or change management projects
Proven track record of consultative and collaborative relationship management and ability to influence multiple stakeholders effectively, and gaining support for new ideas and approaches
Strong leadership of ability to take charge, lead and drive all functions to deliver a common objective with exceptional result
Decisive, capable of thinking through and trouble-shooting nuanced and complex situations
A committed team player who is also able to work independently
Driven, analytical, strong appreciation of processes, detail oriented
Highly competent with Excel and PowerPoint

Job Responsibility

Strategy Formulation & Execution
Project Management for Client Servicing, Wealth Centers & ATM/CDM
Drive and spearhead service process re-engineering / innovation and manage physical distribution network transformation including paperless branch experience, etc
Collaborate with local and global stakeholders on transformation initiatives
Formulate, deliver and execute strategy for optimized physical distribution network (Wealth Centers, ATMs/CDMs) to meet business needs for acquisition, engagement, branding by analyzing client traffic / trends / transactions at Citi assets vs other physical spaces in Singapore. Prepare and publish ATM/CDM revenue, cost and transactional data (ATM Bluebook)
On-going metrics monitoring and ensure post project actions such as performance tracking are duly performed
ATM Vendor management
Business contact responsible for ordering new machines, PO/Invoices and payments
Oversee day to day FLM and SLM services and manage adhoc cost approvals for movement / repair / fix / issues
Audit and Ongoing Compliance

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world

Fulltime

Project Manager – Global Call Center Operations

As part of the B2B Marketing team, the Project Manager – Global Call Center Oper...

Location

Spain , Barcelona

Salary:

Not provided

Gipo

Expiration Date

Until further notice

Requirements

Proven experience in call center operations or customer service, ideally in an international, multi-market setup for minimum 2 years
Experience managing external vendors and performance-based delivery models
Strong prioritization and decision-making skills
Ability to say no and focus on highest-impact markets and initiatives
Comfortable driving change from “local” to “global” ways of working
Strong analytical skills with daily performance tracking and reporting
High proficiency in Excel (current core tool
openness to improving tooling)
Ability to spot patterns, risks, and opportunities in data
Excellent stakeholder management and influencing skills

Job Responsibility

Own and manage multiple call center projects across 8 international markets
Run day-to-day call center campaigns while ensuring alignment with business objectives for both Doctors and Clinics segments
Prioritize markets, initiatives, and ad-hoc requests based on business impact and readiness
Drive the transition from local call center management to a global, standardized operating model
Lead the unification of campaigns toward a pay-per-success model, where applicable
Define and implement clear, repeatable processes for campaign setup, execution, and reporting
Act as the main point of contact for external call center agencies across markets
Ensure delivery against agreed outcomes, timelines, and quality standards
Monitor whether promised results (e.g., MQL conversion, volumes) are achieved
Ensure a smooth and predictable process for database preparation and new data scrappings, in collaboration with internal teams

What we offer

Healthcare insurance
Wellness that works for you – from gym memberships to mental health support
Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge
Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave
Career Growth – lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects
A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment
Flexibility That Works for You – Remote work and flexible hours
Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna

Fulltime

Head of Physical Security

Develop and execute the bank's comprehensive Physical Security Strategy and poli...

Location

Egypt , Cairo, New Cairo

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Security Management, Engineering, or a related field from a reputable university
Minimum of 15 years of experience in physical security, facilities security, or corporate security, with at least 5 years in a senior leadership role within banking, financial services, or critical infrastructure environments
Strong knowledge of CBE physical security guidelines, Egyptian safety and security regulations, and international security standards
Proven experience in securing bank branches, cash centers, data centers, and head office facilities
Hands-on experience with access control, CCTV, intrusion detection, and physical security technologies
Demonstrated ability to manage security vendors, guard forces, and large operational security teams
Strong incident management, crisis response, and investigation skills
Excellent leadership, decision-making, and stakeholder coordination abilities
High integrity, discipline, and ability to operate under pressure in high-risk scenarios
Ability to work effectively in a fast-paced, start-up, or transformation environment

Job Responsibility

Develop and execute the bank's comprehensive Physical Security Strategy and policy framework from the establishment phase onward
Oversee the design, procurement, and deployment of all physical security systems (CCTV, access control, alarms, fire suppression, perimeter control) for all corporate and technical facilities
Establish and manage security operations center (SOC) protocols for monitoring, dispatch, and response to physical threats, emergencies, and intrusions
Coordinate with external security providers and law enforcement agencies in Cairo/Egypt as required for investigations and incident response
Manage personnel security measures, including employee safety programs, visitor management, and executive protection protocols
Conduct regular physical security risk assessments and vulnerability tests of all bank locations, including data centers and infrastructure facilities
Ensure strict compliance with local Egyptian security standards, labor laws related to safety, and CBE requirements regarding physical protection of bank assets and premises
Oversee the integration of physical security protocols with Business Continuity Planning (BCP) and Disaster Recovery (DR) procedures
Manage the security budget, vendor relationships, and maintenance of all physical security hardware and software
Lead and manage the physical security team and/or contracted security staff

President Good Shepherd Hospital

This job description indicates the general nature and level of work expected of ...

Location

United States

Salary:

Not provided

Advocate Health Care

Expiration Date

Until further notice

Requirements

Master's Degree (or equivalent knowledge) in Health Care Administration or related field
Typically requires 10 years of management experience in health care administration which includes experience as a chief executive officer or chief operating officer in a progressive acute care facility overseeing operations, developing medical center strategies, and formulating organization-wide policy
Skills and expertise in developing and implementing short- and long-term strategies and creating a system for efficient, effective delivery of medical services
Expert level knowledge of the health care industry to successfully manage patient care, serve as a liaison between medical staff, department heads and governing boards
Demonstrated operational excellence in a tertiary setting and a proven commitment to excellent patient service
Skills in assessing risk using financial, statistical, and economic data
Demonstrated success collaborating closely with physicians and physician groups in a manner that fosters physician satisfaction, close working relationships and loyalty
Excellent critical thinking skills to organize, plan and lead the development of long-range planning

Job Responsibility

Develops and implements the medical center's long-term strategic direction and ensures consistency with the overall mission and direction of the patient service market, market group and Aurora
Oversee all operations and ensure the effective utilization of physical and financial resources
Maintains financial stability by promoting services produced in a cost-effective manner
Collaborates with finance leadership within the market group to develop, recommend and implement the annual operation plans and programs necessary to meet the strategic direction established by the organization
Effectively implements care management and patient experience initiatives to ensure the highest possible delivery of service to patients, families, physicians, and employees relative to their personal expectations
Serves as a member of the patient service market leadership team to establish plans to drive performance of all management throughout the patient service market and market group
Collaborates with the Chief Medical Officer to ensure that the physicians and other providers rendering professional services provide the best possible care for patients
Collaborates cohesively with physician groups, community leaders and entity and market group staff
In conjunction with physician leadership, maintains a high-quality medical staff and appropriate administrative relations at the medical center to help meet the community needs for high quality medical care
Oversees and ensures compliance with government regulatory agencies and accrediting bodies

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

President Good Shepherd Hospital

Location

United States

Salary:

174.40 - 279.05 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Master's Degree (or equivalent knowledge) in Health Care Administration or related field
Typically requires 10 years of management experience in health care administration which includes experience as a chief executive officer or chief operating officer in a progressive acute care facility overseeing operations, developing medical center strategies, and formulating organization-wide policy
Skills and expertise in developing and implementing short- and long-term strategies and creating a system for efficient, effective delivery of medical services
Expert level knowledge of the health care industry to successfully manage patient care, serve as a liaison between medical staff, department heads and governing boards
Demonstrated operational excellence in a tertiary setting and a proven commitment to excellent patient service
Skills in assessing risk using financial, statistical, and economic data
Demonstrated success collaborating closely with physicians and physician groups in a manner that fosters physician satisfaction, close working relationships and loyalty
Excellent critical thinking skills to organize, plan and lead the development of long-range planning

Job Responsibility

Develops and implements the medical center's long-term strategic direction and ensures consistency with the overall mission and direction of the patient service market, market group and Aurora
Oversee all operations and ensure the effective utilization of physical and financial resources
Maintains financial stability by promoting services produced in a cost-effective manner
Collaborates with finance leadership within the market group to develop, recommend and implement the annual operation plans and programs necessary to meet the strategic direction established by the organization
Effectively implements care management and patient experience initiatives to ensure the highest possible delivery of service to patients, families, physicians, and employees relative to their personal expectations
Serves as a member of the patient service market leadership team to establish plans to drive performance of all management throughout the patient service market and market group
Collaborates with the Chief Medical Officer to ensure that the physicians and other providers rendering professional services provide the best possible care for patients
Collaborates cohesively with physician groups, community leaders and entity and market group staff
In conjunction with physician leadership, maintains a high-quality medical staff and appropriate administrative relations at the medical center to help meet the community needs for high quality medical care
Oversees and ensures compliance with government regulatory agencies and accrediting bodies

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

President, High Point and Greensboro Medical Centers

Provide strategic leadership for multiple medical centers, aligning campus goals...

Location

United States , High Point

Salary:

200.55 - 320.90 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

An advanced degree from an accredited college or university is required, such as a Medical Doctorate (MD), Doctor of Osteopathic Medicine (DO), or a Master’s degree in Business Administration, Healthcare Administration, or a related field
Bachelor’s degree from an accredited college or university is required
Typically requires 10 years of progressively responsible management experience overseeing significant operations, directing the organization's financial performance, developing long-term strategies and formulating organization-wide policy
Demonstrated operational excellence and proven commitment to excellent patient service
Skills and expertise in developing and implementing short and long-term strategies and creating a system for efficient, effective delivery of medical services
Expert level knowledge of growth and business development strategies
Significant experience with detailed financial analysis, budgeting, developing capital and operational budgets, and managing operations. Skills in assessing risk using financial, statistical and economic data
Expert level knowledge of the health care industry to successfully manage patient care, serve as a liaison between medical staff, department heads and governing boards
Demonstrated success working closely with physicians and physician groups to foster physician satisfaction, close working relationships and loyalty

Job Responsibility

Provide strategic leadership for multiple medical centers, aligning campus goals within broader area and enterprise purpose and commitments
Drive annual operational and financial performance, ensuring achievement of budget targets, cost efficiency, and sustainable growth across both campuses
Lead initiatives to deliver top-tier clinical quality and patient safety, implementing evidence-based practices and monitoring key performance indicators to meet and/or exceed targets
Champion exceptional patient experience, fostering a culture of empathy, responsiveness, and continuous improvement in service delivery
Develop and execute growth strategies, including expansion of clinical programs, service lines, and partnerships to strengthen patient selection and meet community needs
Collaborate with physician leaders and service lines to recruit, retain, and engage high-performing medical staff, ensuring alignment with organizational goals and superior care delivery
Oversee talent management and workforce engagement, driving teammate development, performance evaluations, and succession planning to maintain a high-performing team
Ensure compliance and risk management, maintaining adherence to all regulatory requirements, ethical standards, and organizational policies
Monitor and improve quality outcomes, leveraging data analytics and performance dashboards to identify opportunities for improvement and implement corrective actions
Represent the organization in the community, building relationships with local leaders, advisory boards, and philanthropic partners to advance the health system’s mission and reputation

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Head of Environment, Health & Safety Centers of Excellence

Airbus Commercial Aircraft is looking for a Head of Environment, Health & Safety...

Location

France , Toulouse

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Robust leadership capabilities and a proven track record on capability to influence, align and engage senior internal and external stakeholders
Global mindset and ability to work across cultures, countries and associated regulatory frameworks and constraints
Ability to define long term EHS strategies aligned with business and industrial objectives
Technical credibility: very good understanding of EHS domains (Safety, Industrial Hygiene, Occupational Health, including mental health, and Operational Environment)
Academic background in a relevant EHS discipline
Relevant experience in transnational & operational/industrial environments is mandatory
Knowledge of civil litigation and enterprise risk management
Project management skills in complex matrix organisations
Fluent in English

Job Responsibility

Act as the Compliance Authority for all CoE related matters
Lead, develop and inspire the Safety, Industrial Hygiene, Occupational Health and Operational Environment Technical Committees, Communities of Practices and associated networks across the company, focusing on collaboration, knowledge sharing and continuous improvement
Design, develop, promote and maintain EHS standards and methodologies for the Company, in line with the management systems and our continuous improvement, innovation and high standards ambition, across all countries and divisions
Define and deploy the EHS strategy and management for the CoEs, in line with the EHS governance, company objectives and priorities
Anticipate and lead the response to changes in regulatory requirements for EHS, as well as the needs raised by new and emerging risks and opportunities
Lead the Company Incident Review Panel, in line with the EHS governance to monitor incident data quality and accuracy to ensure consistency and harmonisation
Drive the provision of advice and expertise to functions, projects and stakeholders to ensure appropriate Safety, Industrial Hygiene, Occupational Health (including Mental Health) and Operational Environment risk management
Manage Health & Safety Learning and Competence, defining strategy, competence and learning paths, and standardising and digitising where possible

What we offer

Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis, company car
Work / Life Balance: Extra days-off for special occasions, a Staff council offering many social, cultural and sport activities and other services
Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application
Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility
Flexible working arrangements

Fulltime

Head of Business Systems Analysis and Engineering

Andersen, an international IT company, is looking for a Head of Business Systems...

Location

Salary:

Not provided

Andersen

Expiration Date

Until further notice

Requirements

Experience as a Lead Business Analyst for 5+ years
Experience as a System Analyst with a solid understanding of IT system architecture
Leading the QA/BA function on large-scale projects with 100+ team members and 20+ direct reports
Practical experience in implementing and optimizing tools and processes, not just operating at the methodological level
A combination of hands-on expertise and leadership – building the practice, mentoring, and owning the quality of the function
Experience working in Enterprise environments, transformation initiatives, and centers of excellence
Hands-on experience optimizing requirements processes and implementing automation tools (Jira, Confluence, BPMN, data-tools, etc.)
Deep knowledge of requirements analysis and management methodologies (BABOK, IIBA)
Strong modeling skills (BPMN, UML, ERD) and proficiency with tools (Enterprise Architect, Visio, Lucidchart, or equivalents)
Experience writing project documentation: BRD, SRS, User Stories, Acceptance Criteria

Job Responsibility

Developing and implementing business and systems analysis strategy for complex IT projects
Defining and evolving the requirements management service: standards, processes, tools, and metrics
Optimizing requirements-related workflows for various scenarios (greenfield development, legacy systems, off-the-shelf solutions, integrations)
Introducing AI tools and automation to improve analyst efficiency: reducing routine efforts, improving artifact quality
Creating and maintaining documentation (BRD, SRS, User Stories, Use Cases, BPMN, UML, ERD)
Aligning functional and non-functional requirements with development, architecture, and business teams
Embedding requirements analysis processes into end-to-end SDLC considering Agile, Waterfall, and hybrid methodologies
Resolving complexities and conflicts in requirements processes: addressing inconsistencies, resistance to change, and skill gaps
Managing and developing the analyst community: mentoring, training, implementing best practices
Building and maintaining talent pools to grow domain-specific expertise among analysts

What we offer

Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others
The opportunity to change the project and/or develop expertise in an interesting business domain
Guarantee of professional, financial, and career growth
The company has introduced systems of mentoring and adaptation for each new employee
The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities
Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated
Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies)
Certification compensation (AWS, PMP, etc)
Referral program
English courses

Operational Risk Head of Data Risk Center of Excellence

Citi

Location:
United States , Tampa

Category:
Finance

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
August 14, 2025

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