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The Operational Risk Management (ORM) - Enterprise Resilience & Chief Operating Office (ORM-ER & COO) Oversight team is a Second Line of Defense function. It provides independent risk leadership and oversight for First Line of Defense functions, including Enterprise Resilience, Procurement & Third-Party Management, Chief Operating Office (COO), and Enterprise Services & Public Affairs (ESPA). The team’s mission is to serve as a credible second line of defense to assure safety and soundness in the Bank, specific to Business Disruption & Safety Risk, Third-Party Risk, as well as ensure the effective execution of operational risk. As a key member of the Central Functions & Framework (CFF) team within this organization, this role helps build and manage the company's operational risk framework. Responsibilities include maintaining the official Risk Taxonomy (the way we classify risks), and defining the company's Risk Appetite (how much risk we accept) and how it's measured. This 9-12 month Fixed Term Contract (FTC) position will also oversee Limit and Threshold Management for risk metrics and lead efforts in proactive risk identification. By creating strong governance and tools, this role is vital for protecting the company's stability and reputation, ensuring our business remains resilient and successful.
Job Responsibility:
Support the design and implementation of enterprise operational risk management procedures and methodologies, including the maintenance and enhancement of the operational Risk Taxonomy for consistent classification
Define, monitor, and report on the firm's operational Risk Appetite & Measurements, ensuring that risk-taking activities are aligned with established thresholds
Develop and manage risk metrics for the long-term monitoring program (Limit and Threshold Management), providing insights into risk trends and control effectiveness
Lead and facilitate Risk Identification processes, including workshops and scenario analysis, to proactively uncover and assess potential operational risks across the business
Collaborate with the business to understand its risk profile, assess operational risk exposure, integrate risk mitigation controls, and monitor adherence
Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense
Provide regular reporting to senior management and stakeholders on the status of operational risks
Analyze data to identify trends or emerging risks and provide timely recommendations to mitigate risk exposure
Lead initiatives to improve operational risk management practices and enhance organizational resilience
Ensure operational risk management activities comply with internal policies, external regulations, and industry standards
Stay abreast of industry best practices and regulatory changes to assess its impact on operational risk management, and advise the business accordingly
Support the execution of remediation with timely and effective outcomes against regulatory expectations
Requirements:
Demonstrated years of relevant experience
Previous experience supporting risk management, compliance, governance, or controls related roles
Demonstrated track record of effectively assessing and managing competing priorities
Deep understanding of operational risk concepts, methodologies, and tools
Familiarity with regulatory requirements related to operational risk management
Exposure to enterprise risk management frameworks and knowledge of risk reporting tools and techniques
Experience working in a regulated industry (e.g., banking, finance, insurance, healthcare)
Ability to interact effectively at all levels, develop strong partnerships across the organization, and present complex information clearly to senior management and stakeholders
Strong influencer with a focus on building relationships with the 1st line, while remaining independent and retaining the ability to challenge effectively
Comfortable in dynamic environments, capable of adapting to change while maintaining focus on risk management objectives
Strong stakeholder management skills, with the ability to understand drivers and overcome barriers
High level of integrity and professionalism, with the ability to handle sensitive and confidential information appropriately
Analytical, with the ability to comprehend complexity and engage strategically, analyzing and interpreting large volumes of data
Relevant professional certifications (e.g., CRISC, CISA, CBCP) preferred
Nice to have:
Relevant professional certifications (e.g., CRISC, CISA, CBCP)
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work model)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities