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Barclays Logo Barclays · IT - Administration

Operational Resilience Manager

United Kingdom, Glasgow · Job Posted July 04, 2026
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Job Description

Join Barclays as an Operational Resilience Manager within the Tesco Resilience team, supporting the delivery and embedding of the Operational Resilience framework across Barclays UK. This role is responsible for the implementation and ongoing enhancement of Important Business Services (IBS), partnering closely with IBS Owners to ensure resilience controls are effectively executed and regulatory requirements are met. You will assess the impact of operational disruption scenarios, identify and manage resilience risks, maintain resilience data and metadata across key resilience pillars, and provide meaningful insight to senior stakeholders.

Job Responsibility

  • Socialisation and implementation of the resilience strategy and underpinning framework across the firm
  • Development and enhancement of the resilience, crisis and incident management framework
  • Operational Recovery Planning and Security Incident Management planning standards and controls enhancement
  • Provide oversight to the business and technology recovery capability improvements
  • Communication of the firm's / business' resilience position
  • Enhancement of resilience, crisis management and incident response and recovery capability
  • Assurance that services and products are built resiliently by the business
  • Continually remain abreast of resilience and crisis and incident management developments
  • Mitigation of the impact of unexpected incidents
  • Execution of responses to reported incidents and potential threats
  • Documentation and analysis of past prioritised incident details

Requirements

  • Understanding of operational resilience, recovery planning, business continuity, and regulatory requirements for critical services
  • Knowledge of UK Operational Resilience regulations
  • Advanced skills in Microsoft Word, Excel, and PowerPoint, with the ability to analyse data, create impactful presentations, and produce high-quality reports and documentation
  • Strong stakeholder management skills, with the ability to influence and collaborate across business and technology teams
  • Experience managing resilience risks, controls, and governance requirements within a regulated environment

Nice to have

  • Experience supporting resilience governance, assurance, and compliance activities
  • Understanding of third-party, supplier, and technology resilience principles
  • Ability to produce management reporting, analyse data, and provide insights to support decision-making
  • Previous project management experience
  • Experience using Jira and ServiceNow
  • Experience working in Agile environments

What we offer

  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution
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