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The Operational Resilience Manager will play an exciting and important role in our regulatory transition; accountable for the design, implementation, and embedding of Pioneer’s Operational Resilience Framework, ensuring compliance with regulatory requirements and alignment with Admiral Group standards. The role provides independent second-line oversight and challenge, while also leading the practical implementation required to meet regulatory milestones. It will act as the central subject matter expert for Operational Resilience within Pioneer and a key interface with Group Risk and external regulators where required.
Job Responsibility:
Operational Resilience Framework Ownership
Regulatory Compliance
Scenario Testing
Incident & Crisis Integration
Governance & Reporting
Embedding & Culture
Requirements:
Strong working knowledge of the FCA Operational Resilience regime and its practical implementation requirements
Experience implementing or significantly enhancing operational resilience frameworks within a regulated financial services environment
Experience operating within a second-line risk function, providing independent oversight and challenge
Demonstrated ability to engage effectively with senior leadership and governance committees
Strong analytical capability and ability to translate complex regulatory requirements into practical, proportionate frameworks
Excellent stakeholder management and influencing skills
Strategic and forward-looking, able to balance regulatory robustness with commercial pragmatism
Structured and disciplined in programme delivery
Comfortable operating in a growing, entrepreneurial business environment
High integrity, resilience, and sound professional judgement
Nice to have:
Experience within insurance or commercial lines distribution
Knowledge of outsourcing, third-party risk, or technology risk management
Relevant professional qualification (IRM, ICA, CII, or equivalent)
What we offer:
33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Eligible for up to £3,600 of free shares each year after one year of service