CrawlJobs Logo

Operational Quality Senior Manager

us.gsk.com Logo

GSK

Location Icon

Location:
Singapore , Jurong

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

To ensure quality compliance in manufacturing and Quality operations, thereby assuring that products are produced and released in accordance with GSK and regulatory standards. Provide leadership to operational quality functions by ensuring quality oversight of production activities, managing batch documentation, and handling the release of finished products. Overseeing the QP team and associated processes to ensure that all products consistently meet cGMP standards and adhere to applicable license requirements. Driving consistency, continuous improvement, inspection readiness and promoting Quality culture across the site. The OQ Manager reports to the Site Quality Director and is part of the site Quality Leadership Team (QLT).

Job Responsibility:

  • Ensure compliant review of batch records, lab results, and release documentation
  • Oversee investigations for deviations, lab events, complaints, returned goods and product failures
  • Provide shift-based Quality oversight of facilities, equipment and operations
  • Ensure that quality-related systems, policies and procedures across the site are relevant and compliant
  • Support inspections and sustain acceptable audit status
  • Manage, develop and train staff
  • drive quality performance metrics and batch documentation lead time

Requirements:

  • Bachelor’s degree in life sciences, pharmacy, engineering or a related technical field
  • Minimum 7 years’ experience in pharmaceutical, biopharma or related regulated manufacturing in quality or operations roles
  • Practical experience with quality management systems and Good Manufacturing Practice (GMP) requirements
  • Demonstrated experience managing deviations, CAPA, change control and investigations
  • Strong written and verbal communication skills in English and ability to present clear, objective findings
  • This role is on-site in Singapore with regular presence at the manufacturing site

Nice to have:

  • Advanced degree in a relevant scientific or technical discipline
  • Auditor accreditation or progression through a recognized auditor development programme
  • Experience supporting regulatory inspections and responding to regulatory findings
  • Experience with supplier or third-party quality management and quality agreements
  • Knowledge of risk management, continuous improvement and project management methods
  • Familiarity with digital quality systems and data analytics for quality metrics
What we offer:
  • Competitive base salary
  • Annual bonus based on company performance
  • Flexible working options available for most roles
  • Learning and career development
  • Access to healthcare & wellbeing programmes
  • Employee recognition programmes

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Operational Quality Senior Manager

Senior Manager, Quality Assurance & Operations Excellence

The Senior Manager, Performance Improvement & Development (SMPID), Residential O...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced in MS PPT including dynamic elements, such as videos, visually represented data, and interactive modules
  • Advanced in MS Excel including PivotTables, VLOOKUP, INDEX/MATCH and Data Tables
  • Skills in facilitating improvement strategies, managing quality improvement teams and complex projects
  • Ability to communicate and train all levels of the organization
  • Aptitude to analyze data and prepare reports of findings
  • Practical application of statistical methods and tools
  • Advanced knowledge of MS Teams platform
  • Ability to develop and deliver virtual and in-person presentations and training classes
  • Advanced knowledge of systems including GXP, BuildingLink, Digital Learning Zone, MHUB, MESH, TrueView, Land-It, Just Report It, Gallup Online, Transcendent, Marriott Asset Library, 4DX, Tableau
  • Travel 30% to 50%
Job Responsibility
Job Responsibility
  • Responsible for implementing property scorecards to measure
  • Responsible for initiating problem-solving communication with property senior leadership team when necessary, in order to ensure continent success
  • Responsible for sharing best practices within continent
  • Responsible for training and development of new property Leaders on Residential specific training including quality tools
  • Responsible for learning execution including in person and virtual training
  • Responsible for providing support prior to an opening and leading countdown process for residential openings
  • Responsible for distribution of digital Personalized Service Flashcards
  • Responsible for developing and maintaining all scorecards/dashboards
  • Responsible for auditing and maximizing usage of all systems
  • Responsible for Owner Engagement Survey sample, daily participation reporting, bi-annual impact plan audit
What we offer
What we offer
  • Equal opportunity employer
  • Rich blend of culture, talent, and experiences
  • Fosters an environment of inclusion
  • Dedicated to non-discrimination on any protected basis
  • Fulltime
Read More
Arrow Right

Quality Management Senior Manager

We are seeking a dynamic and experienced Six Sigma Black Belt to lead and drive ...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certified Six Sigma Black Belt with hands-on experience in Banking BPS
  • Prior exposure to UK savings bank processes is highly desirable
  • Strong track record of delivering cost savings and efficiency gains through CI projects
  • Experience in training and mentoring Green and Yellow Belt professionals
  • Ability to design and deploy CI frameworks at scale
  • Excellent communication, stakeholder management, and analytical skills
  • Ability to work collaboratively with cross-functional teams
  • Knowledge and experience in process automation and transformation
  • Total Experience Expected: 10-16 years
Job Responsibility
Job Responsibility
  • Conceive, design, and implement a comprehensive Continuous Improvement (CI) framework for a 400+ FTE process, aligned with Banking BPS delivery goals
  • Lead and support Six Sigma Black Belt projects with measurable impact on operational efficiency and quality
  • Train and mentor Green Belt and Yellow Belt candidates, fostering a culture of Lean Six Sigma excellence
  • Define and drive a capability development roadmap for the year, ensuring team readiness and skill enhancement
  • Own and deliver a firm savings target for the year through CI initiatives and process optimization
  • Collaborate with cross-functional teams and client stakeholders to identify improvement opportunities and ensure successful project delivery
What we offer
What we offer
  • Work environment that is inclusive and respectful of all differences
  • Inclusion of people with disabilities
  • Fulltime
Read More
Arrow Right

Senior Operations Manager

We are seeking a highly skilled and motivated Senior Operations Manager to lead ...
Location
Location
United Kingdom , Hartlepool
Salary
Salary:
Not provided
necsws.com Logo
NEC Software Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a senior operational leadership role, ideally within government services, public sector contracts, or similar regulated environments
  • Strong track record of managing managers and large, diverse teams
  • Demonstrable experience in client relationship management, particularly with government or public sector partners
  • In-depth understanding of quality management, compliance frameworks, and operational performance metrics
  • Excellent communication, negotiation, and influencing skills
  • Strong problem-solving and decision-making capability with a focus on outcomes
  • A collaborative leadership style, with the ability to inspire and engage teams
  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK
Job Responsibility
Job Responsibility
  • Provide strong leadership to Operations Managers, setting clear expectations and holding accountability for performance and service delivery
  • Build a high-performing, motivated workforce by creating a positive, supportive, and inclusive team culture
  • Ensure high levels of staff engagement, retention, and productivity across all divisions
  • Oversee day-to-day delivery of entitlement services, ensuring high utilisation of resources and consistent achievement of service level agreements (SLAs)
  • Monitor and drive operational efficiency, process improvement, and standardisation across service lines
  • Anticipate operational challenges and develop proactive solutions to mitigate risks
  • Act as a senior point of contact for client organisations, building trusted relationships with local and central government partners
  • Ensure client requirements are understood, interpreted, and consistently delivered to a high standard
  • Provide clear communication and reporting to both internal stakeholders and external partners
  • Ensure strict adherence to compliance requirements, contractual obligations, and regulatory frameworks
What we offer
What we offer
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/ sell
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
  • A fantastic selection of flexible benefits to suit your individual needs
  • Invaluable employee assistance programme
  • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects
  • Fulltime
Read More
Arrow Right

Senior Manager, Field Operations

In this role, you’ll shape the growth and performance of Airbnb’s Homes business...
Location
Location
Brazil , São Paulo
Salary
Salary:
46666.67 - 58333.33 BRL / Month
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience in global operations, business development, or marketplace management
  • 5+ years in a people-leadership role managing and scaling teams
  • Deep market expertise and strong understanding of the Brazilian travel and hospitality landscape
  • Experience driving local growth and community engagement
  • A combination of operational and commercial skills to acquire supply across multiple channels
  • A bold, compassionate, and action-oriented leader with a strong bias for action
  • Proven ability to develop, coach, and empower high-performing teams
  • Analytical and strategic thinker who uses data and insights to shape strategies
  • Proven ability to influence product, policy, and cross-functional teams
  • Skilled at leveraging tools, dashboards, and analytics to assess performance
Job Responsibility
Job Responsibility
  • Lead and inspire a team of Market Managers and Market Associates to grow Airbnb’s Homes supply across Brazil
  • Partner closely with the Country Manager to execute country strategic plans
  • Design and execute acquisition strategies to bring new, high-quality supply to Airbnb
  • Experiment boldly to unlock new sources of supply
  • Guide territory-level strategies for acquisition, optimization, and host quality
  • Collaborate cross-functionally with Supply Leadership, Marketing, RevOps, Policy, and Product
  • Monitor and own business performance, ensuring markets meet revenue, supply, and quality KPIs
  • Identify market trends and opportunities, providing solutions to overcome barriers
  • Coach and develop talent, building a high-performing team culture
What we offer
What we offer
  • Bonus
  • Equity
  • Benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Senior Manager, Technology Operations, Product Strategy - WFS

We are looking for a strong leader to help build and scale our Walmart Fulfillme...
Location
Location
United States of America , Bentonville
Salary
Salary:
90000.00 - 180000.00 USD / Year
walmart.com Logo
Walmart
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
  • Option 2: 7 years’ experience in project management, program management, program operations, or related area.
  • 2 years’ supervisory experience.
Job Responsibility
Job Responsibility
  • Leads the development and execution of advanced analytics to address unique business and technical problems and support data-driven decision making.
  • Makes strategic recommendations to cross-functional leadership based on analysis results, and influences roadmap prioritization of partner teams.
  • Owns complex projects end-to-end for a business area
  • manages risks associated with implementation.
  • Develops data models (algorithms, approaches) for complex projects within a business area to drive business results and value.
  • Presents findings and recommendations to senior leadership.
  • Coaches team members and provides feedback to enhance skills, knowledge, and work performance.
  • Collaborates with cross-functional teams to drive a highly complex business area or one with high strategic importance to Walmart.
  • Navigates partner team dynamics and works across multiple sites.
  • Has accountability for the performance and results of the team in a highly complex business area or category.
What we offer
What we offer
  • Health benefits include medical, vision and dental coverage.
  • Financial benefits include 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates.
  • Additional compensation includes annual or quarterly performance bonuses.
  • Additional compensation for certain positions may also include: Stock.
  • Fulltime
Read More
Arrow Right

Quality assurance monitoring and testing senior manager

Quality Assurance Monitoring and Testing Senior Manager role at Citi involves ma...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
Job Responsibility
Job Responsibility
  • Accountable for managing and overseeing a team of employees
  • Manages, plans and conducts a broad range of deliverables for projects
  • Manages and executes strategic design and process improvement projects across the enterprise
  • Lead cross-functional projects, ensuring alignment between solutions and business objectives through effective communication
  • Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
  • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
What we offer
What we offer
  • Support for well-being, growth and work-life balance
  • Fulltime
Read More
Arrow Right

KYC Operations Senior Manager

The KYC Operations Senior Manager is responsible for managing a team to provide ...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of experience
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred
Job Responsibility
Job Responsibility
  • Provide senior oversight of KYC Operations teams
  • represent the KYC function in senior management discussions and key stakeholder meetings
  • serve as central point of coordination for vendor strategy and third party interactions
  • serve as key contributor to the Global KYC strategy
  • ensure effective governance of tasks and processes
  • partner with global Compliance and KYC teams to interpret and implement new Anti-Money Laundering (AML) policies
  • develop ongoing KYC training plan
  • manage KYC Operations project book of work
  • manage and assess impact of operational implementation of technology and policy change
  • drive continuous improvements to quality of data and client service levels
  • Fulltime
Read More
Arrow Right

Senior Audit Manager – Operational Resilience

The Senior Audit Manager is a senior-level management position responsible for m...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in a related role
  • Suitable Internal Audit Experience from a highly regulated industry
  • Audit experience in Operational Resilience and demonstrated ability to lead complex Operational Resilience engagements including assessment of important business services, impact tolerances, resource mapping and vulnerabilities identification and tracking
  • Experience of leading Audit team through audit engagements
  • Experience in business, functional and people management
  • Related certifications (CIA, CISA, CISSP, CRISC, or similar) preferred
  • Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables
  • Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
  • Strong stakeholder management skills
  • Effective negotiating, influencing and relationship management skills
Job Responsibility
Job Responsibility
  • Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
  • Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
  • Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
  • Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
  • Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
  • Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
  • Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
  • Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
  • Fulltime
Read More
Arrow Right