Operational Procurement Global Process Owner

The role holder will implement and maintain an effective and efficient Operational Procurement framework across HSBC globally. They are responsible for driving a common process/minimum standard supported by efficient controls. Operational Procurement ensures that, post completion of Source to Contract activities, appropriate channels are in place for purchasing goods and services required by HSBC's Global Businesses and Infrastructure teams. These channels are diverse and continue to evolve, leveraging technology and automation, in line with Procurement's future state architecture. The Global Process Owner (GPO) for Operational Procurement will ensure these channels are underpinned by clearly defined, efficient, globally consistent processes and robust controls. They will work closely day-to-day with global Operational Procurement teams to ensure appropriate documentation and knowledge base is embedded and will act as a point of contact for queries/escalations. Key to success is the ability to operate seamlessly with other parts of the P2P scope (GPOs and operational teams) to ensure the end-to-end process is considered and optimised. In a dynamic environment, the role will support critical change initiatives within Procurement and across the Bank, ensuring Operational Procurement is represented, requirements considered, and impacts embedded into operations. The role holder will also need to keep abreast of key external regulatory requirements impacting Procure to Pay and be able to work dynamically and flexibly with a broad range of SMEs.