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We’re looking for a skilled and detail‑driven Operational Process Technician to join our high‑performing manufacturing team. This newly created role reports to our Production Manger - Supplements. In this hands‑on role, you’ll play a critical part in ensuring our processes run smoothly, safely, and in line with quality and GMP standards. Working closely with production, quality, and engineering teams, you’ll support continuous improvement and help deliver high‑quality products to consumers across New Zealand, Australia, and more than 30 countries worldwide.
Job Responsibility:
Operate, monitor, and support manufacturing processes in line with SOPs and GMP requirements
Ensure accurate completion of production and process documentation
Identify and troubleshoot process issues, escalating where required
Support continuous improvement initiatives across safety, quality, delivery, and efficiency
Maintain high standards of Health & Safety and actively contribute to a safe workplace
Work collaboratively as part of a supportive, team-based environment
Requirements:
Experience in FMCG, pharmaceutical, nutraceutical, food, or manufacturing environments
A strong understanding of process control, quality, and compliance (GMP experience preferred)
Excellent attention to detail and solid literacy and numeracy skills
A proactive, solutions-focused mindset with a passion for continuous improvement
The ability to work both independently and as part of a team
A strong commitment to Health & Safety
What we offer:
Competitive remuneration with regular reviews
Ongoing learning and development opportunities
Great discounts across our market-leading brands
Access to discounted health insurance
A paid day off on your birthday
Wellness initiatives and access to in-house health expertise
A fun, supportive, and values-led work environment