CrawlJobs Logo
Paragon Recruitment Limited Logo Paragon Recruitment Limited · Energy

Operational Practices Lead

New Zealand, Dunedin · Job Posted March 27, 2026
Apply Position
Job Link Share

Job Description

Join us in this thoughtfully reshaped role, where you can take the momentum and push further. Excellent role combining stakeholder engagement and network standards! Aurora Energy is one of New Zealand’s largest electricity networks, delivering safe, reliable, and sustainable electricity to over 200,000 residents across Ōtepoti Dunedin, Central Otago/Wānaka, and Tāhuna Queenstown. Our purpose is enabling the energy future of our communities. As Operational Practices Lead, you’ll play a key role in lifting how the network operates, shaping operational practices, improving processes, and influencing how work is planned and delivered. You’ll sit at the intersection of operations, engineering, safety, and service delivery, ensuring what’s designed works in the real world. This is a rare opportunity to shape how a network operates day-to-day, driving meaningful improvements in safety, efficiency, and performance. It offers a move away from reactive, high-hour environments into a more strategic, balanced role with real visibility and influence.

Job Responsibility

  • Lead development and improvement of operational standards and practices
  • Strengthen works management, network access, and operational processes
  • Drive continuous improvement initiatives that enhance safety and performance
  • Engage with stakeholders across Network Operations (The NOC), Field teams & Service Providers, Engineering, Planning, H&S, Risk & Compliance
  • Translate operational needs into clear, high-quality documentation
  • Support training, competency development, and knowledge sharing
  • Act as a trusted advisor on operational practices and best practice

Requirements

  • Experience in an electricity distribution or utilities environment
  • A tertiary qualification or relevant experience producing technical papers and operating standards critical to network operations
  • Strong understanding of network operations and work practices
  • Proven ability to influence and engage across diverse teams
  • Excellent written communication skills (critical)
  • A practical mindset—balancing best practice with real-world application
  • A proactive, solutions-focused approach to continuous improvement

What we offer

  • Competitive total remuneration package
  • Flexible, supportive, safety-first culture
  • Genuine work-life balance and predictable hours
  • Based in Dunedin—coastline, character, and a family-friendly lifestyle
Paragon Recruitment Limited - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Operational Practices Lead

8 matching positions

Senior Project Lead - Operational Excellence Business Improvements

The Senior Project Lead is part of the Project and Change Management team within...
Location
Location
United States , Wilton
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree required - preferably a technical field or business administration
  • Extensive experience with project management methodologies, project reporting, and risk analysis and management
  • Experience leading and deploying complex enterprise transformation projects including improvements to IT applications and infrastructure
  • 7+ years proven track record in managing cross-departmental projects in a fast-paced, technical environment with demonstrated delivery of business impact
  • Experience driving organizational change within complex stakeholder environments
  • Previous experience in a manufacturing environment strongly preferred
  • Experience in operational excellence and continuous improvement, including roles such as project lead or process improvement leader
  • Must be a U.S. Citizen or Green Card holder
  • SAP experience preferred
  • Experience working with Agile practices and mindset preferred
Job Responsibility
Job Responsibility
  • Lead end-to-end delivery of one or more complex, cross-functional improvement projects
  • Manage key stakeholders across Wilton Factory to align and prioritize need on new processes or improvements delivered
  • Identify project dependencies across the factory and create project roadmaps with clear timelines and objectives
  • Plan and coordinate the identification and elicitation of requirements
  • Evaluate financial consequences and business case of required improvements
  • Collaborate with IT business partners and teams throughout application testing phases
  • Lead and develop high-performing project teams
  • Coach and mentor team members to strengthen capability, engagement, performance, and overall delivery maturity
  • Manage project governance by providing clear, fact-based reporting and steering decision-making through Project Boards and senior management forums
  • Lead and embed change management, ensuring adoption of new processes, tools, and ways of working through structured communication and stakeholder engagement
  • Fulltime
Read More
Arrow Right

Operational Lead

The Operations Lead manages and organises the day-to-day, end-to-end operations ...
Location
Location
Australia , Sunshine West
Salary
Salary:
Not provided
auspost.com.au Logo
Australia Post
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven leadership experience in a complex operational environment, with the ability to lead large teams, manage shift performance and maintain high service and productivity outcomes
  • Strong people leadership capability, including coaching and developing Team Leaders, building positive team cultures and managing workforce matters such as attendance, performance and workplace issues
  • Operational and analytical capability, with experience using performance data and operational insights to make informed decisions and improve productivity and service outcomes
  • A strong safety and compliance mindset, with knowledge of workplace safety practices and the ability to support incident management, risk mitigation and a proactive safety culture
Job Responsibility
Job Responsibility
  • Leading safe and efficient shift operations, ensuring processing activities meet service commitments, quality standards and operational targets
  • Coordinating labour and workload across the shift to support operational demand and maintain productivity
  • Supporting and developing Team Leaders and team members to build a positive, high performing team culture
  • Driving operational performance by monitoring results, identifying improvement opportunities and working with stakeholders to implement solutions
What we offer
What we offer
  • Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
  • We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
  • Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose
  • Fulltime
Read More
Arrow Right

Operational Support Lead

We are currently looking for a full-time, permanent Operational Support Lead for...
Location
Location
United Kingdom , Reading
Salary
Salary:
50000.00 GBP / Year
thameswater.co.uk Logo
Thames Water
Expiration Date
June 26, 2026
Flip Icon
Requirements
Requirements
  • A full UK driving licence
  • Be fully competent at using IT systems and Office software
  • Ability to identify problems before they arise, as well as being a practical and intuitive thinker
  • A track record in project delivery, with the ability to demonstrate delivery against commercial and operational objectives
  • Experience in leading a small team and influencing other teams to achieve our goals
  • Be a tenacious and resilient individual with the ability to work with confidence in a challenging and reactive environment
  • Taking responsibility for the preparation of documentation for the risk review session as required
  • A confident speaker who can present to a frontline workforce the needs of the business and vision
  • Comfort level adapting your communication style to delivery teams as well as more corporate senior stakeholders, and to display demonstrable experience of this
  • The ability to articulate clearly business cases linked to benefits and risk
Job Responsibility
Job Responsibility
  • Regional point of contact for supplier relationships, making sure these partnerships work well and helping solve any problems
  • Leading and developing a small team within operational support
  • Providing insight and forecasts to help deliver year-end goals
  • Owning and delivering tactical projects to continuously improve performance and customer experience by identifying trends, analysing data, and recommending operational and process enhancements
  • Working closely with the Transformation team to deliver projects
  • Understanding operational requirements and commercial agreements to make sure our resources are based at the right locations against the correct working patterns
  • Working with the commercial team to facilitate supplier terms and conditions where required
  • Engaging with suppliers to control and coordinate onboarding
  • ensuring front-line teams have the necessary kit and equipment, ensuring accurate documentation, and compliance with internal processes
  • Managing and coordinating mandatory training for the front-line teams, supporting new initiatives, and helping keep the remote field teams updated with the latest news and briefings
What we offer
What we offer
  • Offering a salary up to £50,000 per annum, depending on skills and experience, plus £4,500 car allowance
  • Annual Leave – 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
  • Performance-related pay plan is directly linked to company performance measures and targets
  • Generous Pension Scheme through AON
  • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
  • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay
  • Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
  • Fulltime
Read More
Arrow Right

Operational Risk Lead Analyst

Individuals in Operational Risk manage operational risk policies, standards, pro...
Location
Location
Egypt , Cairo
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 8 years in Banking industry with 3 years on Risk and Control within the business, ORM, Compliance, Internal audit or a similar function
  • Previous experience supporting risk management, compliance, governance, or controls related roles
  • Demonstrated track record of effectively assessing and managing competing priorities
  • Deep understanding of operational risk concepts, methodologies, and tools
  • Familiarity with regulatory requirements related to operational risk management
  • Exposure to enterprise risk management frameworks and knowledge of risk reporting tools and techniques
  • Understanding to Operational Risk Regulatory submissions i.e. ICAAP, Recovery Plan and Scenario Analysis
  • Understanding of different risk types, e.g. credit, market, liquidity
  • Experience working in a regulated industry (e.g., banking, finance, insurance, healthcare)
  • Ability to interact effectively at all levels, develop strong partnerships across the organization, and present complex information clearly to senior management and stakeholders
Job Responsibility
Job Responsibility
  • Support the design and implementation of enterprise operational risk management procedures and methodologies, including effective application within the businesses
  • Independently assess operational risks in the business to ensure it is within the acceptable risk appetite
  • Collaborate with the business to understand its risk profile, assess operational risk exposure, integrate risk mitigation controls, and monitor adherence
  • Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense
  • Provide regular reporting to senior management and stakeholders on the status of operational risk profile
  • Analyze data to identify trends or emerging risks and provide timely recommendations to mitigate risk exposure
  • Lead initiatives to improve operational risk management practices and enhance organizational resilience
  • Ensure operational risk management activities comply with internal policies, external regulations, and industry standards
  • Stay abreast of industry best practices and regulatory changes to assess its impact on operational risk management, and advise the business accordingly
  • Support the execution of remediation with timely and effective outcomes against regulatory expectations
  • Fulltime
Read More
Arrow Right

Operational Excellence Lead

The Digital Transformation & PMO Analyst will be responsible for shaping and imp...
Location
Location
Mexico , Monterrey
Salary
Salary:
Not provided
hunterdouglas.com Logo
Hunter Douglas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in STEM, computer science, Business Administration, related field
  • Certifications and/ or strong execution experience in AI/PMO/Digital Transformation are key
  • 8+ years of progressive project/program management experience
  • At least 3–5 years involvement in GBS/ shared services transitions or operational transformation projects
  • Proven ability to lead multi-geography, multi-functional teams in matrix environments
  • Expertise in stakeholder management, risk governance, and change management
  • Excellent communication, negotiation, and executive reporting skills in English
  • Strong analytical and decision-making abilities
  • Resilient and adaptable to change
  • Experience in Lean/Six Sigma or process improvement methodologies
Job Responsibility
Job Responsibility
  • Lead digital initiatives execution across GBS/ Shared Services (HR, Finance, Procurement, IT, etc.)
  • Identify and evaluate emerging technologies to enhance service delivery and customer experience
  • Partner with business leaders to reimagine business processes through digitization, automation (RPA), and AI/ML
  • Implement digital tools (e.g., workflow systems, self-service portals, data analytics platforms)
  • Lead the end-to-end transition of business units into a GBS/ Shared Services model, including planning, execution, change management, and stabilization phases
  • Define project governance, templates, metrics, and stage gates
  • Transition Planning - Develop detailed transition roadmaps, governance structures, KPIs, and risk mitigation strategies
  • Support business case development, budgeting, and benefits realization tracking
  • Manage a diverse group of internal stakeholders from Business Units, Functional Heads, Regional Operations, and Executive Sponsors to align expectations, resolve conflicts, and secure buy-in
  • Champion transformation efforts and ensure organizational buy-in at all levels
What we offer
What we offer
  • Competitive compensation package including annual bonus
  • Generous benefits package including major medical expenses and life insurance
  • Vacation days
  • Vacation premium
  • Christmas bonus
  • Food vouchers and cafeteria service
  • Savings fund
  • Career developmental opportunities
  • A company culture that prioritizes internal development
Read More
Arrow Right

Operational & Technical Testing Lead-IT

A Senior Leader role responsible for defining and executing a risk‑based IT cont...
Location
Location
United Kingdom , Newbury
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong practitioner knowledge of IT security controls, with proven ability to apply and influence their adoption across complex, large‑scale IT and cloud environments
  • Proven experience in designing and executing security control testing including assessment of control design and effectiveness, supported by clearly defined metrics, KRIs and testing methodologies
  • Ability to identify security gaps and control deficiencies, translate findings into clear and actionable remediation guidance and work with stakeholders to drive timely closure
  • Experience in defining, measuring and reporting IT security KPIs and KRIs with the ability to provide accurate, data‑driven insights that demonstrate control health, effectiveness and maturity to senior stakeholders
  • Strong ability to collaborate with cross‑functional teams across technology, operations and risk functions, effectively communicating technical security topics to both technical and non‑technical audiences
  • Experience in IT control testing, audit or assurance roles
  • Relevant industry security certifications such as CISSP, CCSP, CISM, cloud or vendor‑specific are desired but not a mandatory
Job Responsibility
Job Responsibility
  • Develop and own the IT security control testing strategy, methodology and rolling out plan
  • Perform operational and technical control testing across IT systems and infrastructure
  • Identify and report security gaps and control deficiencies including actionable remediation recommendations and collaborate with cross‑functional teams to drive timely closure
  • Enhance KRI reporting by defining and delivering accurate data‑driven insights that reflect the health and maturity of IT security controls, including where KRIs currently do not exist
  • Strengthen Vodafone’s overall IT systems & infrastructure security through structured control testing, expert technical guidance and continuous improvement aligned to industry best practices
What we offer
What we offer
  • Yearly bonus: 10%
  • Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
  • Charity days: 5 days/year
  • Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
  • Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
  • Access to: private medical, private dental, free health assessments, share save scheme
  • Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan
Read More
Arrow Right

Operational Risk 2nd LOD Risk Appetite Lead Analyst

The Operational Risk Management (ORM) - Enterprise Resilience & Chief Operating ...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated years of relevant experience
  • Previous experience supporting risk management, compliance, governance, or controls related roles
  • Demonstrated track record of effectively assessing and managing competing priorities
  • Deep understanding of operational risk concepts, methodologies, and tools
  • Familiarity with regulatory requirements related to operational risk management
  • Exposure to enterprise risk management frameworks and knowledge of risk reporting tools and techniques
  • Experience working in a regulated industry (e.g., banking, finance, insurance, healthcare)
  • Ability to interact effectively at all levels, develop strong partnerships across the organization, and present complex information clearly to senior management and stakeholders
  • Strong influencer with a focus on building relationships with the 1st line, while remaining independent and retaining the ability to challenge effectively
  • Comfortable in dynamic environments, capable of adapting to change while maintaining focus on risk management objectives
Job Responsibility
Job Responsibility
  • Support the design and implementation of enterprise operational risk management procedures and methodologies, including the maintenance and enhancement of the operational Risk Taxonomy for consistent classification
  • Define, monitor, and report on the firm's operational Risk Appetite & Measurements, ensuring that risk-taking activities are aligned with established thresholds
  • Develop and manage risk metrics for the long-term monitoring program (Limit and Threshold Management), providing insights into risk trends and control effectiveness
  • Lead and facilitate Risk Identification processes, including workshops and scenario analysis, to proactively uncover and assess potential operational risks across the business
  • Collaborate with the business to understand its risk profile, assess operational risk exposure, integrate risk mitigation controls, and monitor adherence
  • Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the 1st line of defense
  • Provide regular reporting to senior management and stakeholders on the status of operational risks
  • Analyze data to identify trends or emerging risks and provide timely recommendations to mitigate risk exposure
  • Lead initiatives to improve operational risk management practices and enhance organizational resilience
  • Ensure operational risk management activities comply with internal policies, external regulations, and industry standards
What we offer
What we offer
  • Cafeteria Program
  • Home Office Allowance (for colleagues working in hybrid work model)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work - life balance
  • Career progression opportunities across geographies and business lines
  • Fulltime
Read More
Arrow Right

Wealth Business Risk and Controls Lead – Branch & Service Organization, Data, Privacy, Sales Practices

Individuals in Risk Assessment & Control design are responsible for developing, ...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 8 -10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
Job Responsibility
Job Responsibility
  • Oversight over Branch Services: Develop, implement, and maintain a comprehensive framework for oversight of all Branch Services
  • Review and approves Branch processes to ensure the adequacy of control design and alignment with Local Regulatory requirements and expectation as well as Citi Global Policies and Procedures
  • Provide guidance and support on gapping analysis and impact assessment as part of the Regulatory Change Management
  • Monitor branch activities and practices to ensure adherence to internal policies, ethical standards, and regulatory requirements
  • Conduct periodic reviews and risk assessments of branch processes and customer interactions to identify potential risks
  • Provide guidance and support to branch teams on best practices and compliant branch service methodologies
  • Oversee the entire issue lifecycle
  • Collaborate with issue owners and relevant stakeholders to define clear, measurable, and time-bound remediation plans
  • Conduct post-implementation reviews to confirm the effectiveness and sustainability of implemented corrective actions
  • Partner with Branches to ensure adequacy of Managers Control Assessment covering key branch controls
  • Fulltime
Read More
Arrow Right