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Thera East has an exciting opportunity available for an Operational Manager to join an outstanding charity and senior management team. You will join us on a full-time, fixed term basis until January 2027. In return, you will receive a competitive rate of £40,336.27 per annum. Thera East, part of the Thera Group of companies, is a registered charity which supports 172 people with a learning disability in their own home and in their local community across Essex and Suffolk, employing over 452 staff.
Job Responsibility:
Leading and managing Support Managers and the teams they oversee who are providing support to people with Learning disabilities
Working as part of the Senior management team, as part of a team of four Operational Managers
Maintaining outstanding quality of support
Being part of developing further opportunities to provide support for more people
Requirements:
Previous experience in providing supported living for people with a Learning Disability and complex needs in a management role
Knowledge of the CQC regulatory framework, ensuring compliance with the relevant Care Quality Commission Essential Standards
Enthusiastic, with great communication skills and an eye for detail
Ability to adapt personal style to suit the situation and needs of others
Use emotional intelligence to develop teams
Build positive and reciprocal relationships
Computer literate and competent in use of Microsoft Office including Word, Excel, and Outlook
Able to record and report on data keeping accurate and up to date records
Passionate about ensuring people with learning disabilities live a great life and are supported to have choice and control
Take personal responsibility for the quality and timeliness of work
Manage time, prioritise work effectively, and remain focused when faced with competing demands with a flexible approach to working hours
Able to evaluate and manage the compliance of quality assurance systems including audits and reviews
Take pride in delivering high-quality customer service