This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. We are seeking an experienced and forward-thinking Operational Manager to lead the operational development and delivery strategy for the procurement of the next generation of Maintenance and Response Contracts (M&R2). This is a pivotal leadership role, working at the forefront of one of the UK’s most significant infrastructure procurements and playing a key role in shaping how future highways maintenance services will be delivered.
Job Responsibility:
Act as the operational lead throughout the procurement stage
Develop the operational delivery model, supporting bid development, and ensuring the business is positioned to successfully mobilise and deliver future contracts
Work closely with commercial, bid, and executive teams to develop innovative, efficient, and deliverable operational solutions
Act as the Operational Lead for the procurement of National Highways Maintenance and Response Contracts
Develop operational delivery strategies, structures, and resource models
Lead operational input into the bid and procurement process
Support the development of contract methodologies, mobilisation plans, and delivery approaches
Lead operational engagement with key stakeholders and supply chain partners
Support pricing, programming, and risk identification from an operational perspective
Help shape innovative and efficient delivery solutions aligned with client objectives
Support transition planning from procurement through mobilisation and into delivery
Provide operational leadership and credibility throughout the procurement process
Requirements:
Proven experience in an Operational Manager, Contract Manager, or Senior Operations role within highways maintenance
Direct experience working on National Highways Maintenance and Response or equivalent strategic road network contracts
Strong understanding of highways maintenance delivery, including incident response, cyclical maintenance, and scheme works
Experience supporting or leading procurement, mobilisation, or contract start-up phases
Strong leadership capability with the ability to influence at senior level
Experience developing delivery models, resource planning, and operational strategies
Strong stakeholder and client engagement skills
Significant operational leadership experience within highways maintenance or infrastructure
Strong understanding of National Highways operational and performance requirements
Knowledge of network operations, maintenance standards, and response requirements
Nice to have:
IOSH / NEBOSH or equivalent safety qualification
What we offer:
Matched or contributory pension scheme
Online GP service, 24 hours a day, 365 days a year
Employee assistance programme
My Rewards portal, access to 1000’s of retail discounts
Life assurance
Cycle to work, salary finance and give as you earn schemes
Enhanced maternity, paternity leave and adoption leave
Reward and recognition scheme
Company car and fuel card with a range of EV and hybrid vehicles to choose from
My Car Choice our salary sacrifice EV/ Hybrid car scheme
Private health care and health care cash plan for you and your family
28 days annual leave plus bank holidays
Recommend a friend – get rewarded for introducing people to us!