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The Operations Senior Coordinator plays a key hands-on role in ensuring our R&D laboratories and pilot plants run safely, smoothly, and efficiently. You will oversee the day to day functioning of our scientific labs and pilot plant, making sure equipment, materials, and operational resources are available and ready when needed. Working closely with laboratory users, programme teams, and third party partners, you will help maintain high operational standards while identifying opportunities to improve workflows and enhance the user experience. The successful candidate will be proactive and hands on, bringing strong attention to detail, clear communication, and a calm, practical approach to problem-solving. They will work with discipline and reliability while helping to drive meaningful improvements that support an efficient and positive laboratory environment.
Job Responsibility:
Lead daily laboratory and pilot plant operations
Ensure laboratory equipment is booked, prepared, and ready when needed so scientific work can run smoothly
Set and maintain Unilever’s operational standards for laboratory and pilot plant environments
Oversee stock management of raw materials, consumables, PPE, substrates, prototypes, and other experimental materials
Deliver training and refreshers on operational excellence systems and protocols
Liaise with Health and Safety team to maintain standards and implement continual improvements
Use data tools (e.g., Excel, LIMS, Power BI/Tableau) to extract insights and support operational decision-making
Champion digital ways of working to enhance connectivity, workflow efficiency, and data management
Streamline operational processes to improve speed, consistency, and user experience, spotting inefficiencies, frustrations, or repeated problems
Ensure operational KPIs set by site leadership are met
Requirements:
Degree (or equivalent) in Science or Engineering
A minimum of 3-5 years’ experience working in laboratory and/or pilot plant environments
Strong organisational, time management and project coordination skills
Excellent communication skills with confidence engaging diverse stakeholders
Comfortable operating in a flexible, fast changing environment and making practical decisions quickly
IT/digital skills including data extraction, manipulation and visualisation