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Operational Excellence (IWS) Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Harrogate

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Taylors of Harrogate is seeking an Operational Excellence (IWS) Manager to lead the deployment, governance, and long‑term embedding of the Integrated Work System (IWS) across Taylors Operations. This role partners closely with the Operations Leadership Team, acting as an advisor and coach. The successful candidate will ensure IWS is embedded into the Taylors Operations Operating Model—driving sustainable performance improvement, developing leadership capability, and aligning operational execution with business strategy.

Job Responsibility:

  • Lead and coach the Pillar Leads in effective Pillar ownership and IWS maturity
  • Own the implementation and governance of all IWS Pillars, ensuring disciplined execution and delivery against milestones
  • Drive PDCA at Taylors Operations level, aligning leadership routines and priorities to the IWS roadmap
  • Implement and assure the IWS qualification framework for all Pillar Leads
  • Oversee Step‑Up Cards, self‑assessments, and external assessments
  • Develop and maintain site‑level OGSMs aligned to business strategy and SDDS
  • Define and govern the IWS training and capability‑building plan
  • Maintain IWS performance scorecards and track progress against phase milestones and KPIs
  • Provide targeted coaching to Pillar Owners and senior operational leaders
  • Lead senior‑level loss analysis tours, reinforcing standards, behaviours, and engagement
  • Champion a strong culture of continuous improvement and operational excellence
  • Own the site IWS Implementation Plan and lead the business through the relevant IWS phase journey

Requirements:

  • Experience in food manufacturing, FMCG, or complex production environments
  • Strong working knowledge of IWS, Lean, or Lean Six Sigma systems
  • Proven ability to influence senior leaders through coaching and data‑driven insight
  • Experience with cost management, capital processes, and quality management systems
  • Experience in leading a transformational Opex program
  • Strong analytical and structured problem‑solving capability
  • Proficient user of Microsoft 365
What we offer:
  • Free meals, drinks and snacks while at work
  • Discretionary quarterly profit-share bonus
  • Holiday allowance with the option to buy and (in some cases) sell additional days
  • Company-wide employee discounts
  • Access to our health cash plan
  • Wellbeing support
  • Company funded counselling
  • Enrolment in the company pension
  • Range of development opportunities
  • External training programmes
  • Apprenticeships
  • Internal 1:1 coaching schemes

Additional Information:

Job Posted:
February 17, 2026

Expiration:
March 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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