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Operational Deputy Manager Ofsted

United Kingdom, Sutton Employment contract 90000.00 - 100000.00 GBP / Year · Job Posted May 05, 2026
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Job Description

Operational Lead / Clinical Practice Lead (Deputy Manager Level) Children's Residential Services - Complex Needs / Tier 4 Pathway Salary: Up to £100,000 per annum (DOE) Full-time | Leadership Role | Residential Care Setting We are currently recruiting for a highly experienced Operational Lead / Clinical Practice Lead to join a specialist children's residential service supporting young people with complex needs, mental health challenges, trauma, and neurodiverse presentations. This is a senior leadership position, functioning at Deputy Manager level operationally, with a strong focus on therapeutic practice, clinical leadership, and service quality improvement across a high-support residential environment. This is not a purely clinical role, we are looking for someone who can combine hands-on operational leadership with strong therapeutic understanding and practice leadership.

Job Responsibility

  • Act as senior operational lead on shift, including in the absence of the Registered Manager
  • Support staffing, rota management, and workforce planning
  • Ensure safe staffing levels and effective daily coordination of the home
  • Oversee incident response and operational decision-making
  • Ensure compliance with Children's Homes Regulations and Quality Standards
  • Lead, supervise, and support staff teams in high-pressure environments
  • Deliver supervision, induction, and ongoing staff development
  • Address practice concerns and promote consistent, high-quality care
  • Model calm, structured, and therapeutic leadership
  • Lead on safeguarding concerns, incidents, and high-risk behaviours
  • Manage situations including self-harm, aggression, and missing episodes
  • Ensure accurate reporting, escalation, and documentation
  • Support staff to deliver proportionate, child-centred responses
  • Embed trauma-informed and therapeutic approaches across the service
  • Support formulation-led practice and behaviour understanding
  • Lead reflective practice and case discussions with staff
  • Strengthen staff understanding of behaviour, attachment, and trauma
  • Work closely with external professionals including CAMHS and social care
  • Contribute to MDT meetings, placement reviews, and risk planning
  • Support safe transitions and placement stability

Requirements

  • Strong experience supporting high-risk children and young people
  • Confident in safeguarding, incident management, and escalation procedures
  • Competent in medication administration, including: Controlled drugs
  • PRN (anxiety/agitation medication)
  • MAR charts
  • Minimum Level 2 medication training
  • Strong understanding of when to escalate to CAMHS / GP / crisis services
  • Ability to lead and develop staff in complex environments
  • Strong experience at Deputy Manager / Operational Lead level
  • Proven background in children's residential care (EBD / complex needs)
  • RMN / RNLD / Mental Health Nurse
  • Experience working with CAMHS, community mental health, or residential settings supporting young people

What we offer

  • Annual Leave
  • Pension

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