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Operational Communication Analyst

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Randstad

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Location:
Poland , Wrocław

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

If you have hands-on experience in Marketing Operations or Customer Communications, proficiency in Eloqua or similar automation tools, speak fluent English, and are ready to lead projects for a US global healthcare brand in Poland - APPLY!

Job Responsibility:

  • Under limited supervision, creates a collaborative communications plan based on project requirements, focused on external customer audiences
  • Prioritize requests and determines timeline, external audience, messaging, approvers, distribution method
  • Plan and produce communications projects of increasing complexity that support functional business plans, organizational plans and company’s reputation and brand strategy
  • Proactively recommends plan modifications to clients
  • Measures, analyzes, and reports project results
  • Supports assigned business area by listening to requirements and understanding business processes and products to better assess projects
  • Leads weekly Portfolio Customer Communication projects (New Product Introduction launch
  • Product Phase In/Out updates
  • System or Process changes
  • Pricing updates
  • etc.) ensuring timelines are met to include drafting, reviews, updates, and approval verification
  • Actively participates in daily team meetings, sharing current work, and offering support to fellow analysts during teams of peak volume

Requirements:

  • Minimum 4-7 years of experience in customer-facing roles within an international environment
  • Excellent written and verbal communication skills in English (minimum B2 level)
  • A Bachelor’s degree is required, preferably in Business Administration, Marketing, Journalism, Public Relations, or a related field
  • Proven experience with Oracle Eloqua, Adobe Workfront, Power BI, MS SharePoint, and MS Office is a great advantage
  • Strong analytical and project management skills, with the ability to manage multiple projects under pressure
  • A Customer First and Continuous Improvement mindset, focusing on process efficiency and high-quality delivery
What we offer:
  • Stable employment within an international organization with long-term career development opportunities
  • Daily collaboration with an EMEA team (4 FTEs) and other departments such as Marketing, Sales, Pricing, Legal, and Portfolio Managers
  • Technology stack: Oracle Eloqua, Power BI, Adobe Workfront, MS Office, and MS SharePoint
  • Streamlined recruitment process - only one interview stage with the client
  • Flexible start date - from March/April 2026 onwards
  • Fully remote working model
  • Flexible working hours (e.g. 7:00-9:00 to 15:00-17:00)
  • Comprehensive benefits package - including private medical care (individual and family packages), group insurance, and a sports card for you and your loved ones

Additional Information:

Job Posted:
March 11, 2026

Expiration:
March 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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