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Thames Water Logo Thames Water · Construction

Operational Catchment Manager

United Kingdom, Hammersmith Employment contract 55000.00 GBP / Year · Job Posted May 28, 2026
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Job Description

We are seeking a dynamic Operations Catchment Manager to lead the delivery of essential wastewater services across Northwest and Central London at Thames Water. This role offers the opportunity to manage some of the largest and most complex pumping stations and historic trunk sewer networks within Thames Water’s portfolio. You will play a key role in protecting the environment and delivering excellent customer service, while guiding your team through an exciting period of transformation, including the integration of the Tideway Tunnel into operations.

Job Responsibility

  • Leading, developing, and managing team performance to achieve operational excellence
  • Overseeing the operation and maintenance of wastewater pumping stations and sewer networks
  • Managing operational budgets and identifying opportunities for continuous improvement
  • Ensuring all activities comply with environmental standards and exceed customer expectations
  • Collaborating with internal and external stakeholders to deliver KPIs, support capital investment projects, and maintain effective customer communication
  • Promoting a strong, proactive health and safety culture, ensuring best practices are consistently applied

Requirements

  • Demonstrable experience in leadership within operational or asset management environments
  • A solid understanding of health and safety legislation, including confined space and lifting operations
  • Knowledge of asset reliability, performance management, and continuous improvement
  • A hands-on management style, with the ability to engage and inspire teams
  • Excellent organisational, communication, and interpersonal skills
  • The ability to work independently and take full accountability for outcomes
  • Due to the nature of the role a Full UK Driving Licence is essential
  • Willingness to travel across multiple operational sites

Nice to have

  • Experience within the water industry
  • Confined space experience

What we offer

  • 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
  • Performance-related pay plan directly linked to company performance measures and targets
  • Generous Pension Scheme through AON
  • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
  • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
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