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This post will involve providing administrative support to the Discharge Support Team (DST) and the Clinical Site Management (CSM) Team. You will work independently under the supervision of the Operational Admin Team (OAT) Administration Team Manager, supporting the team to facilitate safe and effective patient discharges, and operational management of the hospital, as an integral part of the MultiDisciplinary Team (MDT).
Job Responsibility
Providing administrative support to the Discharge Support Team (DST) and the Clinical Site Management (CSM) Team
Proactive co-ordination and support of the discharge plan
Maintaining an oversight of the documentation used within the team
Referrals to partner organisations
Communicating with MDT members
Acting as first point of contact for internal and external enquiries
Providing timely and accurate information regarding the current site position throughout the day
Supporting partnership working across disciplines and agencies with the flow management of patient discharge pathways
Providing high level data to the Trust Executive team and daily on call management team
Requirements
GCSEs (or equivalent) in English and Maths
ECDL or proven equivalent experience
Administrative qualifications or proven experience
Proven ability to write concise and accurate reports
Proven ability to manipulate data
Excellent verbal, written and electronic communication skills
Good IT knowledge and skills - Excel, Word, Outlook and PowerPoint
Relationship management skills
Strong communication skills at all levels
Skilled at managing competing priorities
Ability to succinctly summarise information with clarity
Highly motivated and enthusiastic individual
Flexibility in hours of working
Nice to have
NVQ Level 3 in Business Administration or proven equivalent experience
Previous experience in a Multidisciplinary Team
Knowledge of whole system working
Previous experience of working in a healthcare setting dealing with staff at all levels