Operational Accounting Associate

• Perform operational accounting activities related to account reconcilement and maintenance
• Provide operational accounting support to internal business groups or operations departments
• Prepare and review account reconciliations and certifications
• Perform customer account maintenance duties
• Evaluate the operational accounting transactions and maintenance of operational accounting controls
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Research and resolve service requests on moderately complex issues
• Serve as escalation point for Wells Fargo business units' customer account issues related to taxes
• Act as liaison between Wells Fargo's external customer and the corporate tax office
• Support and service multiple Wells Fargo businesses
• Maintain audit controls over the tax process

• 6+ months of Operational Accounting experience
• Excellent foundational background in Accounting or Accounting related field
• Knowledge and understanding of cash handling and balancing practices
• Experience with Bookkeeping/Financial records
• Foundational knowledge of Microsoft Office
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work in a fast-paced deadline driven environment
• Ability to work independently, proactively, and creatively while exercising sound judgment
• Excellent verbal, written, and interpersonal communication skills
• Ability to work effectively in a virtual team environment
• Excellent attention to detail and accuracy skills

Previous training experience either formal or informal