CrawlJobs Logo
WebBeds Logo WebBeds · Customer Service

Operational Account Manager Latm

Latin America · Job Posted April 24, 2026
Apply Position
Job Link Share

Job Description

As an Operational Account Manager for our LATAM region, you will be a key point of contact for internal and external escalations related to key accounts and/or business critical situations. The role holder will account manage a portfolio of select clients, proactively looking for ways to improve service and relationships, as well as establishing trusted relationships with their assigned account, functioning as the voice of the customer within the Customer Service Organisation. This role requires someone who is a strong operator with advanced knowledge of customer service best practices and the impact that great customer service can deliver. The role holder will focus on establishing close relationships with the BAU Customer Service teams as well the commercial teams across the WebBeds business. This is a fully remote position, but the availability to travel is a must.

Job Responsibility

  • Build and manage a knowledge management database for assigned customers, requirements and processes, to create a sustainable operating model for the Customer Enablement function
  • Account manage a portfolio of assigned key clients, aware of all ongoing issues and support commercially sound solutions
  • Provide a bridge between Commercial and Customer Service teams
  • Collaborate with Customer Services Leaders to discuss and resolve escalations, common issues and implement new solutions
  • Lead improvement initiatives in Customer Services based on Commercial team feedback
  • Conduct regular internal and external service reviews
  • Ensure timely resolutions for issue escalation by collaborating with Customer Services.

Requirements

  • Extensive travel industry experience, working with Operations, Customer Service and/or Commercial teams
  • Ability to work under pressure and to tight deadlines
  • Willingness and ability to take ownership for decisions
  • Excellent Communication and Stakeholder Management skills
  • Project Management skills highly desirable
  • Advanced Microsoft office skills
  • Fluent English and Spanish language skills are required.

Nice to have

Project Management skills highly desirable.

WebBeds - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Operational Account Manager Latm

8 matching positions

New

Administrative Coordinator

A company in the transportation field in Drummondville is currently looking for ...
Location
Location
Canada , Drummondville
Salary
Salary:
22.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
August 06, 2026
Flip Icon
Requirements
Requirements
  • 6 months to 1 year of work experience in an administrative position
  • Good command of computer software
  • Resourceful and autonomous
  • Comfortable to communicate in French and English on an intermediate level
Job Responsibility
Job Responsibility
  • Confirm and remind clients of their upcoming appointments through calls, emails
  • Provide excellent service to clients by answering inquiries and addressing concerns in a professional and courteous manner
  • Resolve appointment-related issues or conflicts effectively and promptly
  • Assist with other administrative tasks related to appointments and scheduling
  • Enter and update appointment details accurately in the company’s scheduling system
  • Track and report on appointment statistics and trends as needed
What we offer
What we offer
  • Weekly Pays
  • Weekends off
  • Beautiful dynamic working environment
  • Diversity of tasks
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

The Pharmacy Technician position provides individuals with an opportunity to wor...
Location
Location
United States , Virginia Beach
Salary
Salary:
16.00 - 24.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus
  • Customer Service Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
Job Responsibility
Job Responsibility
  • Manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions
  • Provide caring service that exceeds customer expectations
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

Logistics Customer Service 3pl

Join Our Team: Customer Service Superstar. Location: St Laurent. Industry: Trans...
Location
Location
Canada , Saint-Laurent
Salary
Salary:
55000.00 - 65000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
August 07, 2026
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of experience in 3PL warehousing / logistics setting
  • Strong customer service skills
  • English with a working professional French is required to communicate with customers outside of Quebec
  • Strong communication, organization skills and attention to detail
  • Proficiency with computer systems, including Microsoft office, PC Miller and Truckmate (Asset)
Job Responsibility
Job Responsibility
  • Handle the day-to-day incoming requests for warehouse orders
  • Act as a point of contact for client requests, resolve issues related to shipping, inventory discrepancies, or delivery problems, and ensure high levels of customer satisfaction
  • Ensure proper documentation for all shipments (e.g., invoices, packing slips, shipping labels) is accurate and up-to-date
  • Provide regular reports on shipment status, inventory accuracy, and operational efficiency to management
  • Collaborate with other departments (e.g. Warehouse, dispatch, and logistics team to align clients needs and satisfaction
What we offer
What we offer
  • Medical, Dental, Vision insurances
  • RSP plan
  • Company events, parties
  • Parking on-site
  • Enjoy your own desk space, decorate how ever you wish
  • Fulltime
Read More
Arrow Right
New

Staff Pharmacist

At CVS Health, we are focused on transforming health care for our customers and ...
Location
Location
United States , Moorestown
Salary
Salary:
60.00 - 76.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • Active Pharmacist License in the state where the Store is located
  • Active National Provider Identifier (NPI)
  • Not on the DEA Excluded Parties list
Job Responsibility
Job Responsibility
  • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
  • Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed
  • Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
  • Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
  • Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
  • Proactively offering and delivering immunizations to keep patients healthy
  • engaging and supporting Pharmacy Technicians to learn to immunize
  • Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
  • Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times
  • escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed
What we offer
What we offer
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

As a Technician, you will support the pharmacy team in delivering operational an...
Location
Location
United States , Houston
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 27, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another
  • Ability to confirm prescription information and label accuracy
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • Remaining flexible for both scheduling and business needs
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
  • Complying with CVS policies and procedures to ensure patient safety
  • Delivering additional patient health care services
  • Completing additional licensure and training requirements to obtain Technician Immunizer status
What we offer
What we offer
  • Dental
  • Vision
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs
  • Parttime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Auburndale
Salary
Salary:
16.50 - 25.00 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 20, 2026
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus
  • Customer Service Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
Job Responsibility
Job Responsibility
  • Manage all assigned pharmacy workstations and tasks to support the team’s ability to promptly, safely and accurately fill patient prescriptions
  • Provide caring service that exceeds customer expectations
  • Complete an extensive CVS Pharmacy Technician Training Program
  • Satisfy all registration, licensing and certification requirements according to your State’s Board of Pharmacy guidelines
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Fulltime
Read More
Arrow Right
New

District Support Pharmacist

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Pottstown
Salary
Salary:
Not provided
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 24, 2026
Flip Icon
Requirements
Requirements
  • Active Pharmacist License in the state where the Store is located
  • Active National Provider Identifier (NPI)
  • Not on the DEA Excluded Parties list
  • Ability to travel within a reasonable radius to support market staffing as business needs require
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Job Responsibility
Job Responsibility
  • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
  • Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC)
  • overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap
  • Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
  • Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
  • Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
  • Proactively offering and delivering immunizations to keep patients healthy
  • engaging and supporting Pharmacy Technicians to learn to immunize
  • Supporting the effective management of pharmacy inventory in all pharmacies worked by following—and guiding the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
What we offer
What we offer
  • Medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • Fulltime
Read More
Arrow Right
New

Logistics coordinator for air imports and exports

Our client in the transport industry, a well-known and respected company seeking...
Location
Location
Canada , Saint-Laurent
Salary
Salary:
60000.00 - 80000.00 USD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
August 03, 2026
Flip Icon
Requirements
Requirements
  • Exceeds customer expectations by anticipating, understanding and responding to needs
  • Is proactive and, when issues arise, intervenes in a timely and resolute manner to resolve problems, including by escalating the situation to management as needed
  • Establishes a relationship and demonstrates empathy during interactions, and constantly strives to improve customer satisfaction
  • Systematically performs quality work that meets the expectations of the position
  • Is committed to operational excellence and the continuous improvement of its own function and across the network
  • All activities comply with company policies/procedures, code of business conduct and government regulations
  • Consistently meets deadlines
  • Is punctual and reliable for planning
  • Is organized, effectively manages their own time, and can prioritize
  • Demonstrates a willingness not only to fulfill their own professional responsibilities without the need for constant push, but also is willing, without request, to help and assist others in the interest of the company and/or clients
Job Responsibility
Job Responsibility
  • Receive documents
  • Prepare the shipments
  • Route the shipments
  • Manage the receipt of freight
  • Process the shipments
  • Monitor shipments
What we offer
What we offer
  • Paid leave, vacation, sick leave
  • Health plan: medical care, prescription drugs, dental care, and vision
  • Life insurance
  • Retirement savings plan RRSP
  • Employee stock purchase plan
  • Staff training and development program
  • Fulltime
Read More
Arrow Right