Operation Support Technician Lead Job at JLL (Charlotte)

Senior IT Desktop Support Technician

We are seeking a Senior IT Desktop Support Technician with strong experience sup...

Location

United States , Menlo Park

Salary:

82824.00 - 103530.00 USD / Year

BillionToOne

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
5+ years of experience in IT desktop support or a similar technical role
Proven expertise in macOS and Google Workspace support within a professional environment
Strong proficiency with Kandji, Microsoft Intune, and Jira Service Management (JSM) — including request queues, automation rules, SLAs, and dashboards
Solid understanding of biotech lab IT environments and associated systems
Deep knowledge of HIPAA compliance and how to implement security best practices in IT operations
Demonstrated ability to create and maintain clear, high-quality documentation
Experience leading IT operations or support initiatives in a high-growth organization
Strong problem-solving skills and a focus on designing exceptional end-user experiences
Excellent communication and interpersonal skills, with the ability to collaborate across technical and non-technical teams

Job Responsibility

Provide advanced desktop support for a diverse end-user environment, primarily focused on macOS and Google Workspace
Manage and administer device management platforms such as VDIs, Kandji, and Microsoft Intune to maintain system security and compliance
Leverage Jira Service Management (JSM) to manage IT support workflows, automate ticket handling, and track performance metrics
Support biotech lab environments, ensuring uptime and reliability of IT systems that enable scientific operations
Implement and monitor HIPAA compliance initiatives across IT systems, safeguarding sensitive data and patient information
Design, document, and continuously optimize IT support processes to enhance service efficiency and customer satisfaction
Create and maintain comprehensive IT documentation, including system configurations, troubleshooting guides, and operational procedures
Manage the full lifecycle of IT assets and inventory, including procurement, tracking, and auditing
Collaborate cross-functionally to support new technology rollouts, system upgrades, and process improvements

What we offer

Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
Open, transparent culture that includes weekly Town Hall meetings
The ability to indirectly or directly change the lives of hundreds of thousands patients
Multiple medical benefit options
employee premiums paid 100% of select plans, dependents covered up to 80%
Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
Supplemental fertility benefits coverage
Retirement savings program including a 4% Company match
Increase paid time off with increased tenure
Latest and greatest hardware (laptop, lab equipment, facilities)

Fulltime

Product Support Technician

We are seeking a Product Support Technician for our client’s Project Amplify tea...

Location

United States , Beaverton

Salary:

30.00 - 34.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

BS in Engineering or related fields -OR- AS plus 2 years of experience
Effective communication, people, and collaboration skills
History of conducting hardware repairs and documenting in systems
Bias toward action and resilience in the face of challenges
Experience in robotics or mechatronics is a plus

Job Responsibility

Work closely with the Engineering Lead to understand the hardware design and vision, then work relentlessly to ensure a healthy fleet of hardware is available at all times
Develop new tools, methods, and procedures to document hardware status, version history, or capture data
Interface with the Engineering Team to collaborate on the best approach to testing and verifying designs
Brainstorm on assisting with quick solutions to unforeseen issues in product or test equipment
Analyze and summarize hardware health, then communicate findings to the Amplify Project Team
Utilize electronics and mechanical aptitude to assemble, rework, and troubleshoot mechatronic systems
Perform functional checks on devices that may be operating outside of normal parameters
Correlate sensor values to their real-world implications utilizing established diagnostic tools
Support build operations and utilize tools ranging from manual hand tools, epoxies, heat presses, and laser cutting equipment
Organize, track, and maintain spare parts inventory necessary for quick turnaround repairs

What we offer

Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match

Fulltime

Flight Test Instrumentation Operations Lead

Archer is an aerospace company based in San Jose, California building an all-ele...

Location

United States , San Jose

Salary:

224640.00 - 280800.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

B.S. in Engineering
3+ years experience as instrumentation engineer & experimental test
Experience with data acquisition hardware and telemetry operations
Experience with instrumentation systems design and implementation on experimental test articles
Experience with FTI systems and sensor maintenance
Experience creating procedures and reports for hardware checkouts and test events
Flight test configuration management process experience
Must be able to distinguish colors
Must be able to lift 30 lbs unassisted

Job Responsibility

Support the Developmental Test and Certification Efforts of Archer’s piloted eVTOL aircraft project
Maintain the data acquisition system, Instrumentation Configuration, and instrumentation health and readiness for flight test aircraft
Work with internal customers and vendors to solve instrumentation and measurement related challenges
Perform post-flight data processing and field data quality related questions
Key advisor to the Instrumentation Director regarding all aircraft instrumentation health and readiness status and instrumented flight activities
Develop processes and documentation to support the checkout, calibration, and maintenance of flight test instrumentation
Collaborate with the Flight Test Engineering and Certification Teams to plan and perform all required development and certification flight test activities
Collaborate with all engineering design and analysis teams to establish a comprehensive instrumentation plan including, but not limited to, monitoring of strain, temperature, vibration, pressure, airdata, ECS, etc
Assist in designing instrumentation wiring, termination details, and physical and digital integration with the aircraft and aircraft systems
Assist in designing all hardware required for flight test. For example, instrumentation racks, air data booms, aircrew interfaces, workstations, camera systems, telemetry systems, etc

Fulltime

Lead Technician

Responsible for all job duties associated with the screening, processing, and sa...

Location

United States , Pewaukee

Salary:

20.00 - 27.50 USD / Hour

BioLife Plasma Services

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
Experience in a laboratory, hospital, or other regulated environment is a plus
Demonstrated leadership and technical expertise
Full certification in Medical History, Phlebotomy, and Sample Processing
Minimum of one-year experience with BioLife
Ability to read and follow Standard Operating Procedures (SOPs)
Good verbal communication and customer service skills
Ability to multi-task and work as a team player
Attention to detail and ability to work independently
Effective coaching and counseling skills

Job Responsibility

Responsible for all job duties associated with the screening, processing, and sample collection for new and repeat donors, as well as center leadership and training
Maintain qualifications and perform all duties (core and elective) for Medical History, Phlebotomy, and Sample Processing areas
Train new and existing staff on donor center procedures through demonstration, instruction, observation, and feedback
Provide leadership and training assistance in support of center management and supervisory team, including oversight of operational flow
Perform all non-core area tasks, and those limited to Lead Technician and above
Respond and analyze HB detect alarms associated with Aurora machines and/or RBC spills associated with the PCS2 machines
Perform change of lot number for soft goods
Perform quarterly and annual tube sealer maintenance
Supports the center management team in identifying operational opportunities for continuous improvement
Maintain general cleanliness of work area and assist other work areas as needed

What we offer

Medical, dental, vision insurance
401(k) plan and company match
Short-term and long-term disability coverage
Basic life insurance
Tuition reimbursement program
Paid volunteer time off
Company holidays
Well-being benefits
Up to 80 hours of sick time per calendar year
Up to 120 hours of paid vacation accrual for new hires

Fulltime

Software Test Support Technician

Do you have a passion for IoT and everything remote-controlled? Are you curious ...

Location

Australia , Kewdale, Western Australia

Salary:

Not provided

Remote Control Technologies Pty Ltd

Expiration Date

Until further notice

Requirements

Certificate IV in Electronics and Communications or similar
Knowledge and skilled in setting up hardware systems to support software testing
Knowledge and skilled in electronics test hardware
Knowledge in programming automated software test systems
At least one communication protocol
Articulate in written and spoken skills
Excellent grammar and spelling accuracy
Ability to critique and correct documentation
Excellent time management skills
Willingness to learn and develop within the role

Job Responsibility

Setting up electronic test systems to support the test team ensuring the test systems are ready and operational when required
Create harness and cable assemblies to connect hardware test tools to the system under test
Under the direction of the Test team manager create new hardware test tools when required using off the shelf test systems and electronic modules
Document and maintain the test systems to ensure they are functional to their defined specification
Be involved in manual software testing when required
Contribute to the review of RCT quality processes in the software test area when required
Independently track and manage the progress of your assigned testing activities, ensuring alignment with team objectives
Maintain the register of equipment and supervise the safe usage of any equipment loaned to other departments within the business
Other duties as directed by the Software Test Team Lead or Head of Engineering

What we offer

Attractive remuneration
Great work environment
Paid parental leave (after qualifying period)
Employee Assistance Program
Lifestyle financial solutions
A broad role that offers variety and challenges
Work with a team of high-performing professionals
An established business (50 years) in a high-growth technology industry, part of the leading global mining and infrastructure equipment company Epiroc

Lead Install Technician Security Fire Systems

Allied Universal® Technology Services is seeking to hire an Installation Technic...

Location

United States , Santa Ana

Salary:

24.00 - 40.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

A high school diploma or equivalent is required
Ability for rotational basis on-call duties and occasional overnight travel as needed
A minimum of four (4) years of field experience installing and programming electronic security systems for medium- to large-sized jobs
Must possess a valid driver’s license with at least one year of driving experience, a clean driving record (no major violations within the last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by company policy, and the ability to safely operate a vehicle.
Meet deadlines and work effectively in a fast-paced, self-directed environment
Communicate effectively with internal teams and external customers
Troubleshoot technical issues with strong mechanical aptitude
Maintain accurate daily time entries and provide product training to end-users
Possess or has the ability to obtain proper state licensing once hired (Low Voltage D license, Alarm Installer Lic. etc.)
Strong proficiency in Microsoft Office products (Word, Excel, and Project)

Job Responsibility

Manage several medium- to large-sized jobs simultaneously, doing so within approved hours and margin tolerances
Assist the Project Manager regarding on-site scheduling of work activities and timely delivery of equipment
Drive to client sites with a company-issued vehicle to perform the system installation and confirm the system is operating effectively and meets contract requirements
The role supports Orange, San Diego, Inland Empire and Los Angeles Counties
Supervise several teams comprised of Security Installation Technician I’s and II’s
Installation of electrical wiring, panels, cables, and security devices
Troubleshoot new installations to ensure the systems are functioning properly and satisfy codes
Responsible for the connection of control panels, application requirements, wire concealment, and security software installation
Install, program and configure commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, ect.)
Demonstrate Allied Universal’s core values as a highly skilled leader on the Installation Team

What we offer

Company Vehicle + Gas Card
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Fulltime

Commercial Lead Service Security Technician

Allied Universal Technology Services® is seeking a Senior Service Technician to ...

Location

United States , Fort Lauderdale

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

A high school diploma or equivalent is required
Available for scheduled “on-call” duties to respond to emergency service calls
Minimum of five (5) years of field experience
Minimum of three (3) years of troubleshooting systems
Minimum of three (3) years of experience servicing access control, video, intrusion detection systems
Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record
Highly proactive and skilled individual
Meet deadlines and work effectively in a fast-paced, self-directed environment
Communicate effectively with internal teams and external customers
Understanding of Windows operating systems and overall IT network topology

Job Responsibility

Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP-based video security systems
Troubleshoot and resolve advanced installation issues efficiently and effectively to ensure company compliance with standards and building codes, as well as company safety policies and procedures
Execute, document and track service-related issues through ServiceNow in accordance with Federal, state, and local regulations
Advanced knowledge of interpreting electrical schematics, CAD drawings and related documents for use in low-voltage applications
Provide high level of phone and on-line remote diagnostic support with a high level of customer service to both internal and external clients
Lead, collaborate and perform tasks with other internal teams and clients as required

What we offer

Company Vehicle + Gas Card
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Supply Chain Operations Warehouse Planner

The Warehouse Planner will work in a team environment that is aligned with the S...

Location

Ireland , Cork

Salary:

Not provided

BioMarin Pharmaceutical

Expiration Date

Until further notice

Requirements

Degree in science/engineering, operations management or industrial engineering required
At least 3 years planning/scheduling experience in a regulated manufacturing warehouse environment with excellent knowledge of material operations
Excellent knowledge of ERP and WHMS systems, preferably SAP (SAP S4 Hana)
Demonstrated ability to partner with other functional groups to achieve business objectives
Strong knowledge of cGMPs (US & EU), OSHA, ISO, and other regulatory agency standards and requirements applicable to material operations in a pharmaceutical production facility
Strong communication and interpersonal skills – oral, written and formal presentation skills
Demonstrated planning and scheduling experience working with device assembly, secondary packaging and manufacturing operations in a cGMP environment
Experience with 3PL operations including material management and storage, 3PL inventory management and fulfilment of inventory requirements
Strong process knowledge of supply chain operations and SAP S4 Hana
Excellent project management skills

Job Responsibility

Manage stock levels on SAP across multiple warehouses including 3PLs, ensuring the correct inventory mix to support picking activities
Oversee internal customer orders and internal stock requests, allocating stock and releasing orders for picking for Drug Substance, Drug Product and Packaging operations
Coordinate with external partners and internal teams to schedule deliveries efficiently and cost-effectively
Track and coordinate incoming and outgoing shipments to ensure raw materials/inbound product and finished goods are delivered correctly
Support inventory management and cycle counting activities
Participate and support inventory optimization that helps create a strong value proposition for future investment
Provide weekly and monthly reports, planning schedules, and other required documentation
Planning of daily material operations activities for Warehouse Technicians, Biotechnicians and Shift Leads
Support Shift Leads and Biotechnicians on materials operations processes, use of operational excellence tools, and high-performance team behaviors
Support daily material operations under cGMP conditions

Fulltime

Operation Support Technician Lead

JLL

Location:
United States , Charlotte

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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Location:United States , Charlotte

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
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