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Operation Support Assistant

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Peterborough City Council

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Location:
United Kingdom , Peterborough

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

25583.00 - 26403.00 GBP / Year
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Job Description:

The Education Safeguarding Team is seeking a highly organised and proactive Operational Support Assistant to play a vital role in ensuring the smooth and efficient running of our education safeguarding administrative processes. This is an exciting opportunity to support a busy, dynamic team dedicated to promoting the safety and wellbeing of children and young people in education settings.

Job Responsibility:

  • Provide high‑quality administrative support across a range of safeguarding functions, helping the team respond effectively to schools, multi‑agency partners, and members of the public
  • Liaising with colleagues, professionals, and external stakeholders over the phone, and via email

Requirements:

  • Highly organised and detail‑focused
  • Comfortable working in a fast‑paced environment, able to prioritise tasks, manage sensitive information, and communicate clearly and professionally with a wide range of people
  • Customer-focused – with excellent communication skills and a commitment to providing a high standard of service
  • A strong team player – who can collaborate across different teams and build positive relationships
  • Excellent communication and customer service skills
  • A strong understanding of confidentiality, sensitivity, and data protection principles
What we offer:
  • Generous annual leave starting at 25 days + bank holidays
  • Sick pay
  • Local government pension scheme
  • Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
  • Buy up to 10 days additional annual leave (pro-rata)
  • Access to car lease scheme
  • Take your bank holidays flexibly to better suit your personal circumstances
  • Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
  • Access to development opportunities including apprenticeships to support your personal and professional growth
  • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
  • Access to our equality, diversity and inclusion network
  • Opportunities to receive Employee Recognition Awards

Additional Information:

Job Posted:
March 25, 2026

Expiration:
April 06, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
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