Operation Support Agent Associate Job at Fedex (Boom)

Cannabis Fertigation Lead

The Fertigation Supervisor is responsible for overseeing and executing all irrig...

Location

United States , Worcester

Salary:

Not provided

4Front Ventures

Expiration Date

Until further notice

Requirements

21+ and currently residing in the USA
Horticulture and/or Agricultural Experience, 2+ years (preferred)
Supervisor Experience, 1+ years (preferred)
Cannabis Industry Experience, 1+ years (preferred)
Advanced Communication, Math, Organizational, and Computer Skills
Dispensing Organization Agent Identification Card (ability to obtain upon hire)
Associate Degree or Industry Training Equivalent

Job Responsibility

Operate and maintain fertigation systems, including Dosatrons, reservoirs, and drip irrigation lines
Conduct routine system checks, preventative maintenance, and minor repairs on irrigation equipment to ensure consistent performance
Monitor and collect runoff data to validate proper nutrient and water delivery, adjusting schedules as needed
Ensure open sprinkler irrigation schedules are delivering proper irrigation volumes aligned with plant growth stage and environmental demands
Maintain accurate logs of irrigation schedules, nutrient mixes, EC/PPM/pH levels, and corrective actions taken
Assist with all aspects of cultivation, including vegetative, flowering, and harvest operations
Participate in bucking, trimming, and plant handling whenever fertigation tasks are complete
Collaborate with cultivation leadership to align fertigation strategy with overall crop planning and production goals
Provide guidance and training to cultivation staff on fertigation practices and system operation
Model professional conduct, teamwork, and attention to detail, setting the standard for cultivation teams

What we offer

Employee Discounts (one of the highest in the industry)
Health, Vision, Dental Benefits
Sick Pay/PTO Accrual
Parental/Maternity Leave
Employee Assistance Program
Holiday Pay (if required to work on select days)
Career Development
Advancement Opportunities

Fulltime

Senior MLOps Engineer

As an MLOps Engineer in DAMO service line, you will be responsible for ensuring ...

Location

Singapore , Singapore

Salary:

Not provided

Thoughtworks

Expiration Date

Until further notice

Requirements

High proficiency in Python (Pandas, NumPy, Scikit-learn) for scripting, analysis, and maintaining production models
Strong SQL skills for querying, data manipulation, and operational data checks
Experience building or maintaining GenAI / agentic solutions (e.g., RAG, LlamaIndex, CrewAI, or similar orchestration/RAG tooling)
Solid understanding of classical ML algorithms, model evaluation, and challenges like drift and bias
Hands-on experience with model monitoring (data quality, prediction quality, latency) using Prometheus, Grafana, or cloud-native tools
Experience with Azure (Databricks, Azure Machine Learning, etc.) for deployment and resource management
Familiarity with Agile methodologies (Scrum/Kanban)
Must be Singaporean citizens or already hold Singaporean Permanent Residency (PR) at the time of application
Willingness to be part of a 24x7 on-call rotation, as needed

Job Responsibility

Design, implement and maintain monitoring and alerting for ML and AI operational signals
Build and operate robust evaluation and testing pipelines for all ML and AI systems
Investigate and resolve production issues related to model behaviour
Collaborate with infrastructure and platform teams to ensure stable, performant and cost-efficient AI inference
Manage the lifecycle of ML models, prompts, embeddings, vector indices and associated components
Design and operate effective feedback loops that incorporate real user interactions
Uphold governance, safety and compliance standards
Maintain clear, comprehensive documentation
Communicate system health, risks, upcoming changes and operational insights clearly
Support the growth and development of junior team members

What we offer

Learning & Development
Interactive tools
Numerous development programs
Teammates who want to help you grow

Fulltime

Voice Phone Cloud Contact Center Architect

Design and implement voice and contact center solutions including Natural Langua...

Location

United States , Middletown

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

10+ years’ experience in designing, building, and managing high volume contact center
1+ years’ experience with Microsoft’s Dynamics Contact Center solution and Azure Communication Services
1+ years’ experience with leveraging copilot studio or other AI engine for natural language voice Bot and chatbot
Experience with at least 2 CTI integrations with Microsoft Dynamics CE platform or equivalent commercially available CRM systems
Experience in implementing passing context from IVR to the agent as part of designing omnichannel contact center platform
Strong understanding in ways to delegate PCI to other cloud hosted providers
Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module
Bachelor’s degree in business management or information systems

Job Responsibility

Design and implement voice and contact center solutions including Natural Language IVR, and agent assist voice call
Migrate from on prem contact center to cloud hosted contact center as a service provider in a PCI compliant environment
Plan, document, and support the configuration of contact center supporting solutions
Create detailed solution designs and documentation that supports the development, implementation, and operations of enterprise-class SaaS/CCaaS solutions with seamless integration with Natural Language IVR, ChatBOT, and CRM applications
Centralize contact center scripting, routing, recording, and integration with CRM and other systems
Act as the Lead Unified Communications Solution Architect, leading UC discovery sessions, developing modern contact center solutions based on client requirements, and creating low-level designs based on best practices
Develop and maintain detailed designs within the Cloud Network environment
Design and implement PCI-compliant phone and contact center architecture
Design and implement VDI agent architecture enabling and supporting the capabilities above
Develop, support, and implement architecture roadmaps and high-level designs for the Cloud Network environment as related to IVR and contact center solutions

Operations Associate

We are looking for a full-time Operations Associate who will contribute to the o...

Location

United States

Salary:

60000.00 - 80000.00 USD / Year

Bitwarden

Expiration Date

Until further notice

Requirements

1-3 years of experience in Sales or Marketing Operations
1-3 years CRM administration experience (HubSpot strongly preferred)
Experience leveraging data to improve processes
Ability to absorb new knowledge on a daily basis
Ability to multitask and complete projects in an expeditious and comprehensive manner
Ability to clearly communicate and work well with others
Ability to understand tools: databases, order entry, Stripe, Excel
Experience interacting with software vendors (product evaluations, relationship management)
Willingness to support AI agent and workflow development
Possess an upbeat attitude

Job Responsibility

Customer Relationship Management (CRM) data cleansing to improve consistency and accuracy
Day-to-day management and development of the Bitwarden HubSpot instance, including process improvements and automations
Review and staging of marketing communications, and support for marketing events
Management and resolution of applicable customer support requests (documentation requests, redirection to sales, etc.)
Supporting daily, weekly, and monthly reporting and data auditing tasks
Maintaining documentation for Sales and Marketing Operations processes
Contributing to a variety of meetings and project sessions with leadership and stakeholders from other departments

Fulltime

Associate, Commercial Loan Servicing Operations (Agency Syndications)

Capital One Commercial Core Operations is looking for an experienced candidate t...

Location

United States , Plano; Richmond

Salary:

64700.00 - 73900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

High School Diploma, GED or equivalent certification
At least 1 year of experience in Commercial Loan Closing or Commercial Loan Servicing
At least 1 year of experience in Commercial Banking Operations
At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
Candidates must live within approximately 50 miles of one of the hub locations based in 75024 or 23238

Job Responsibility

Manage an agent syndicated portfolio of active credit facilities as the Loan Operations Servicer for a variety of the Commercial Corporate Banking line of business
Process loan requests (disbursements, pay downs, payments, etc.)
interest and exchange rate fixing, interest and fee calculations, billing and liquidations
Manage high volumes of transaction processing and email correspondence with precision, ensuring all tasks are completed accurately and compliant with documented SLA’s
Manage and maintain effective oversight across multiple workflow tools including Gmail, Slack, Salesforce, Customer Hotline
Maintain relationships with various lines of business, participant banks/co-lenders and partner teams to include escalation, resolution and risk management
Partner with respective business units and other internal teams to align needs and provide operational support
Perform & drive team account management, exception reporting, cash breaks analysis and reconciliations within established SLA’s
Ability to accurately interpret credit agreements, promissory notes etc. in order to determine operational feasibility and maintain data integrity of the commercial loan system of record (ACBS)
Engage and contribute in virtual and in person forums with business partners, peers, senior leadership and direct team on a regular basis

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Sanctions Director - Head of Banking Client Risk Management & Advisory

The Head of Client Risk Management & Advisory in Banking Sanctions is a senior I...

Location

United States , Washington, DC

Salary:

170000.00 - 300000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10 years+ experience in the Financial Services Industry and/or government
Graduate degree, BS or concentration in Business Administration, Legal and/or Finance
Sanctions SME with proven track record in managing sanctions programs in complex organizations
Leadership skills including ability to work effectively and drive results with a virtual global team
Experience managing diverse teams, and comfort navigating complex, matrixed organizations
Knowledge of the U.S. and/or European Union/UK regulatory environment
Highly motivated, strong attention to detail, team oriented, organized
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques, structure potential solutions, and drive to resolution with senior stakeholders
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses

Job Responsibility

Building awareness of client sanctions risks through a strong working relationship with key regional and global stakeholders, including management of multiple Line of Business, Functions, and Internal Audit
Interacting effectively with regulators, in coordinating with the Citi’s regulatory team
Understanding industry trends, emerging issues, and regulatory expectations, developing practical solutions to complex problems
Providing monitoring and oversight of Banking controls and execution around clients, ensuring identification, escalation, and remediation of control gaps in a timely way
Monitoring Banking’s compliance with requirements set forth by the US Department of the Treasury's Office of Foreign Assets Control (OFAC) and United Kingdom’s Office of Financial Sanctions Implementation (OFSI) or other EU country equivalents, issuing Monitoring Reports where appropriate
Monitoring ICRM Banking Sanctions adherence to relevant policies and procedures related to execution of processes designed to implement the global sanctions program
Partnering with stakeholders in implementing Sanctions-related regulatory change
Managing a dedicated team for the sanctions’ compliance review of clients and client activity as well as escalations of risks identified in KYC onboarding and renewal questionnaires
Managing the monitoring and specialized review of sanctions risks associated with specific clients, sectors, or geographies to advise the business on appropriate sanctions risk management measures
Managing a process for the review of sanctions-related enhanced due diligence as part of client onboarding, renewal, or episodic reviews

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Quality Manager

The position combines ensuring that the interests of customers and stakeholders ...

Location

United Kingdom , Lincoln

Salary:

60000.00 - 65000.00 GBP / Year

Euro London Appointments

Expiration Date

Until further notice

Requirements

HNC/ Degree in a Technical or Manufacturing subject or equivalent professional level qualification
Extensive experience working in QA/QC with the appropriate technical background (engineering preferred)
Auditor Level trained and certified according to international Quality Management System standards, i.e. ISO 90012015
Familiar with IS9001 and AS9100 standards
Consistent record in auditing and QA implementation
Capable of being a change agent, driving teams to higher performance, challenging status quo, and proactively addressing gaps
Strong skills in QA/QC strategy development, planning and execution
Experience of implementing and maintaining a QMS
Six sigma training (ideally black belt)
Strong communicator internally and in liaison with demanding OEM customers

Job Responsibility

Ensuring the down-flow of customer and stakeholder requirements across the organisation
Uses understanding of requirements management, process implementation and tailoring principles, risk management and performance measurement to ensure effective planning and internal controls are in place
Uses appropriate methods to ensure and effective balance of self-assurance against independent assurance
Ensures management intent , as reflected in its policies , processes and plans is effectively implemented
Identifies risks, failures and non-conformity associated with customer and stakeholder requirements and ensures effective action is taken to resolve any issues and to identify the root causes
Ensures appropriate methods are used to select suppliers and to ensure flow-down of customer and stakeholder requirements to the organisation’s supply chain
Uses appropriate methods to assess supplier performance and to identify risk, failure and non-conformance
Supports the organisation in evaluating any problems and risks, and in the development of appropriate mitigation and solutions
Ensures solutions are managed to closure
Uses appropriate methods to establish customer/stakeholder needs/expectations and views

Fulltime

Program Security Manager

Astrion has an exciting opportunity for a Program Security Manager with the F-15...

Location

United States , Robins AFB, Georgia

Salary:

Not provided

Astrion

Expiration Date

Until further notice

Requirements

General understanding of current DoD and AF-specific acquisition regulations, guidelines, and processes
Possess the advanced knowledge, experience and recognized ability to be considered an expert in their technical/professional field
Possess the ability to perform tasks and oversee the efforts of junior and journeyman personnel within the technical/professional discipline
Expertise (Program Office, Enterprise, and/or Staff Level Support interface) with a minimum of ten (10) years of experience performing full time DoD security functions and a bachelors degree in a relevant discipline to include five(5) years of full time security functions
Recommended Education and Experience: Advanced Degree (Master of Arts (MA)/Master of Science (MS)) and 12 years of experience in the respective technical/professional discipline being performed, 5 years of which must be in the Do
OR, BA/BS degree, and 15 years of experience in the respective technical/professional discipline being performed, 5 of which must be in the DoD
OR, 20 years of directly related experience with proper certifications as described in the Functionally Aligned Job Descriptions, 8 of which must be in the DoD
The following certifications may be used in conjunction with journeyman level education/experience ((5) years of experience performing full time DoD security functions or a bachelors degree in a relevant discipline to include three (3) years of full time security functions)requirements to meet the requirements of the senior level: DSS Security Asset Protection Professional Certification, or ASIS International Certified Protection Professional

Job Responsibility

May work in secure facilities, which may require opening, closing, and performing end-of-day security checks of the Government facilities as well as responding to alarms of the Government facilities IAW USAF requirements and AFLCMC/WW security OIs
Provide administrative, security management, Information Protection (IP), Resource Protection, Anti-Terrorism/Force Protection (FPCON) and communication security (COMSEC) support during the capabilities planning/pre-acquisition, acquisition, development, production and sustainment phases of various equipment and weapon systems IAW DoD, USAF, AFMC, AFLCMC, FAA Directorate, F-15 Division, and program security policy/instructions
Assist the Government in developing and documenting recommended program protection and system security input for all acquisition documentation required by current guidance
Prepare DD Form 254s for signature, coordination and distribution by appropriate Government agency
Assist personnel with completing personnel security investigation paperwork, review packages for accuracy, and assist with tracking personnel security clearances
Assist the engineering functional and shall provide expertise regarding the Systems Integrity (SI) process to support the protection of CPI and staff associated documents through the appropriate channels to the executive agent for final approval of plans
Assist in the planning, formulating, editing, developing, publishing and distribution of finished products, e.g., program documentation, reports, briefings, and other presentations as required (technical and non-technical, classified, and unclassified) in the media and format requested
Provide security oversight for all aspects of information, personnel, industrial, physical, operational and communication security as pertains to the F-15 Division
The Contractor shall perform a wide range of program security management activities, such as information, physical, operational, and personnel security
The Contractor shall receive classified materials, as required, in direct support of the F-15 Division security office

What we offer

Competitive salaries
Continuing education assistance
Professional development
Multiple healthcare benefits package options
401K with employer matching
Competitive time off policy along with a federally recognized holiday schedule

Operation Support Agent Associate

Fedex

Location:
Belgium , Boom

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 21, 2026

Expiration:
February 04, 2026

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