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Operation Specialist

China, Shanghai · Job Posted February 20, 2026
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Job Description

A career with us is about discovering breakthroughs that change patients' lives. We need dedicated colleagues like you who are efficient, find solutions, and collaborate with others to achieve our purpose. A high-performing administrative team is essential to bringing those therapies to people all over the world and making a positive difference. Your role is crucial in ensuring that these life-changing therapies reach those in need, and your efficiency and problem-solving skills are key to our success. Join us in making a meaningful impact on patients' lives by being part of a team that values collaboration and dedication.

Job Responsibility

  • Provide comprehensive administrative support to business leaders, including managing records, verifying data, responding to emails, and scheduling meetings
  • Serve as the key point of contact for administrative activities, ensuring smooth operations within the team
  • Create agendas, schedule appointments, and issue meeting minutes for meetings and conference calls
  • Implement process improvements for administrative tasks and resolve difficult issues with integrity and confidentiality
  • Organize documents, maintain an inventory of files, and manage purchase orders through the Ariba system
  • Set up and handle logistics for large or off-site meetings and identify cost-effective vendors for various activities
  • Ensure accuracy of work, use judgment to determine work methods, and proactively organize workflow
  • Contribute ideas, foster enthusiasm, and negotiate timely execution of work while taking personal accountability for quality and professional development
  • Lead others, monitor resources, provide input on performance assessments, and apply expertise to achieve broad objectives
  • Complete complex assignments independently, ensure nonstandard work is reviewed for compliance and quality, and often be designated as the lead for specific projects

Requirements

  • Bachelor with at least 2 years of experience
  • Demonstrated planning and organizing skills
  • Proficiency in Microsoft Office Suite, especially PowerPoint, Excel, and Word
  • Excellent attention to detail and interpersonal skills
  • Ability to work with confidential documents and information
  • Strong communication and collaboration skills
  • Ability to carry out all office functions proficiently and complete quality work on a timely basis

Nice to have

  • Prior experience as an Administrative Assistant supporting executive leadership in a global organization
  • Knowledge of the pharmaceutical industry and healthcare environment
  • Experience in training others and providing guidance to the team
  • Strong organizational skills and the ability to manage multiple tasks simultaneously
  • Proactive approach to work and the ability to initiate follow-up actions
  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

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