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Join us as an Operation Analyst - KYC, where you will support Private Bank India by managing client onboarding, KYC/AML processes, and regulatory compliance across multiple back-office and regulatory systems. Working with the wealth operations team in Barclays Securities India Private Ltd (BSIPL) and supporting the domestic wealth business.
Job Responsibility:
Supporting onboarding of client accounts with Barclays Securities India Private Limited
Performing KRA and CKYC within regulatory SLAs and ensuring successful registration
Supporting static data modifications and account closures
Ensuring BAU activities are executed within SLA in a controlled manner to avoid errors and audit observations
Supporting internal, concurrent, and regulatory audits
Working closely with technology teams for operational requirements including system testing where required
Ensuring process notes and SOPs are updated in line with the latest regulatory circulars
Ensure flawless operation of Depository Back office systems/NSDL systems/ KRA registration
Independently coordinate with internal/concurrent/regulatory auditors and to ensure satisfactory audit ratings
To roll out implementation of regulatory related circular and compliance processes
Enhance operational efficiency related to the operational areas by working closely with internal and external stake holders and IT team
Manage queries / escalations from Business , Issue resolutions and if required from clients on client reports
Planned enhancements i.e. Drafting of Business Requirements Document and coordination with Technology team, Coordinate with project managers and testing resources, Supervise the testing carried out and also execute testing, if necessary
Ensure that Service Level Agreements laid out are adhered to
Handle escalations effectively and work towards speedy resolution
Provide training and coaching to junior members of the team
Contribute to delta initiatives that Ops run - Design, develop and deliver efficiency tools.
Requirements:
Graduate or postgraduate in any discipline with a minimum of three years of relevant experience in KYC and AML operations
Strong working knowledge of KYC documentation, KRA, CKYC, and PMLA guidelines
Experience in client onboarding, static data maintenance, and account lifecycle management
Good understanding of control environments, risk management, and audit requirements
Ability to perform BAU activities with high accuracy, attention to detail, and adherence to SLAs
Strong communication, collaboration, and stakeholder management skills
Sound decision-making and problem-solving capabilities in a regulated environment
Graduate/MBA with 4 to 8 years of experience in depository operations from Banks/brokerage houses/leading DPs
Should be a good team player having good verbal and written communication
Sound knowledge and hands on experience in Depository operations including Account Opening, Billing, Demat, Remat, Settlement, client modification, transaction/SPEEDe settlement etc.
Nice to have:
Prior experience in opening Investment, Broking, PMS, and Demat accounts
Fair understanding of RBI and SEBI regulations related to client onboarding and KYC
Experience supporting onboarding teams within Private Banking or Wealth Management
Exposure to back-office and regulatory systems used in securities and wealth operations
Experience working with technology teams for system testing or UAT support.
What we offer:
Hybrid working
Modern workspaces, collaborative areas, and state-of-the-art meeting rooms
Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations