Operating Room Liaison II - Travel Job at STERIS (Las Vegas)

Job Description

Our Operating Room Liaisons are responsible for building important relationships between the sterile processing staff and facility administrators. They are the go-to person, making sure everything is in place for every surgery and solving any problem that could arise, whether it’s a missing or dirty instrument or a scheduling mishap. Our ORL will provide coordination and oversight of instrument readiness in the Operating Room and Sterile Processing Department (SPD) to facilitate efficient case flow. Responsible for overseeing and/or assisting in projects and process improvement initiatives in compliance with contractual obligations. Promotes Customer service/satisfaction through resolution of OR/SPD issues within the facility. Perform duties in accordance with hospital, TJC, AORN, AAMI and other appropriate policies and procedures. Provides oversight to projects and assists in new hire orientation and training. In this role, the ORL will use developed skills and practical knowledge to perform scheduled and unscheduled tasks independently. 100% domestic travel is required.

Job Responsibility

Assist in performing strategic and operational assessments in the operating room, sterile processing, and surgical support areas
Conducts monthly monitoring and quarterly KPI reports to ensure service delivery efforts are meeting operational goals and contractual agreements
Demonstrates understanding of Operating Room and Sterile Processing Department processes
Supports the development and execution of process improvement plans based on results of monthly KPI data
Aids the OR and SPD leadership on preference card creation and/or management to ensure accuracy of surgical case pull
Collaborates with OR/SPD leadership to identify surgical instrumentation related to tray additions and reconfigurations, building surgeon’s specialty sets, etc
Support OpFlow or similar tray rationalization and optimization projects
Support SPM count sheet reconciliation and data projects as required
Able to assist in managing, training, and implementation of STERIS engagement deliverables in a contracted facility
Participates and assists in new STERIS IPS employee orientation, on the job training, in-service education and STERIS IPS or facility quality assurance programs when needed
Provides Operating Room (O.R.) staff support in preparing the O.R. suite for surgery by verifying instrument trays are available prior to case start times. Identifies instrument related issues and provides real time solutions to ensure procedure continuity
Keeps track of surgical case flow during the day, monitor instrument needs, and notify SPD personnel in advance of any possible additional/emergent instrumentation needs. Must be able to resolve issues or offer alternatives when necessary
Perform daily required audits of KPI data to include:Case cart audits,Room Visits for identification of OR Frictions,Post Case Cart Audits, Tray Audits
Performs KPI data analysis to identify trends and operational issues within the operating rooms and SPD
Coordinates the planning and communication of priority instrument turnarounds. Help communicate to the surgical team essential instrumentation information that may affect or delay surgery start time
Responds to problem calls from Surgery as required by the contract deliverables
Verifies that required instrumentation has been sterilized and is available for next day, call or weekend cases
Completes documentation as required for inventory/equipment requests, instrument sets, etc
Other duties as assigned

Requirements

6+ years relevant SPD work experience and/or training in lieu of Associate Degree
4+ years relevant SPD work experience with Associate Degree
Requires thorough working knowledge of Microsoft Office applications and is capable of learning software programs and/or hardware as required
Requires Smart Phone knowledge
Certified in related field or ability to obtain certification within 12 months required
Able to perform all job requirements of an Operating Room Liaison I
Must maintain valid driver’s license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirements
Must be able to travel across the US and meet applicable Customer credentialing requirements

Nice to have

Associate degree strongly preferred
Knowledge of O.R./SPD workflow, procedures, medical terminology, and instrumentation
Knowledge of, and compliance with, infection control and health & safety policies and procedures
Knowledge of, and compliance with, hospital, TJC, AORN, AAMI and other appropriate policies and procedures
Able to effectively communicate with SPD and OR leadership and hospital staffing at all levels, including physicians. Includes professional communications, both verbal and written
Demonstrates customer centric behavior
Proficient analytical skills
Able to identify, develop, and execute solutions to issues in complex situations
Able to multi-task, organize and develop solutions, and manage time efficiently
Displays the ability to remain flexible and self-motivated to achieve contract deliverables
Able to read, understand, and abide by Standard Operating Procedures within the hospital environment
Able to effectively communicate with OR staff and leadership regarding instrumentation needs, projects, and KPI data

What we offer

Medical/Vision/Dental
Paid Time Off
401(k) with company match
bonus participation

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Operating Room Liaison II - Travel

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