CrawlJobs Logo

Operating Risk Amended Return Representative

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Rochester

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are looking for an Operating Risk Amended Return Representative to support payroll tax correction activities and deliver responsive service to clients and internal partners. This Long-term Contract position is based in Rochester, New York, and focuses on researching amended payroll filings, resolving tax-related questions, and guiding customers through billing and payment implications. The ideal candidate brings strong judgment, attention to detail, and the ability to communicate clearly while managing issues tied to federal, state, and local payroll tax returns.

Job Responsibility:

  • Research amended payroll tax matters and prepare corrected federal, state, and local filings with a high degree of accuracy and timeliness
  • Communicate with clients and internal stakeholders about balances due, refund situations, filing status, and any fees connected to amended return preparation
  • Investigate penalty notices and provide clear, well-supported responses to customers and field teams regarding tax adjustments and related issues
  • Evaluate each case to determine appropriate next steps, escalating sensitive billing exceptions or complex concerns to management when needed
  • Calculate and apply standardized billing charges tied to amended return work while supporting revenue objectives established by leadership
  • Identify underlying causes of recurring issues and share findings to support trend analysis, workflow improvements, and stronger operational efficiency
  • Build productive relationships with clients, tax agencies, and colleagues to maintain a high-quality service experience and support successful issue resolution
  • Stay current on payroll products, regulatory updates, policy revisions, and industry developments that affect amended tax return processing
  • Review documentation, systems, and team procedures regularly, recommending enhancements and helping train colleagues to improve accuracy and productivity.

Requirements:

  • Experience in customer service, payroll, or a closely related environment preferred
  • Strong verbal and written communication skills with the ability to explain billing, payment, and filing matters clearly
  • Demonstrated ability to research issues, assess facts, and make sound decisions in a deadline-driven setting
  • Proficiency with Microsoft Office applications, including Word and Excel
  • familiarity with Access is preferred
  • Strong documentation skills and close attention to detail when reviewing records, revisions, and client-facing information.

Nice to have:

familiarity with Access is preferred

What we offer:
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 16, 2026

Work Type:
On-site work
Icon
Robert Half - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Operating Risk Amended Return Representative

Staff Customer Operations Specialist

The Staff Customer Operations Specialist is responsible for efficiently and effe...
Location
Location
Taiwan , Taipei City
Salary
Salary:
Not provided
amd.com Logo
AMD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree and at least 7 years related industry experience
  • Proficient in English: listening, speaking, reading and writing
  • Capable of contributing to process improvement through solid knowledge of business practices and procedures
  • Possess strong problem-solving skills including anticipating issues and implementing solutions
  • Develop strong relationships to increase customer satisfaction with internal and external customers
  • Ability to clearly articulate (written and verbal) ideas and solutions across a global organization
  • Possess high level of analytical skills using various tools and methodologies
  • Exhibits strong level of leadership and accountability
  • Seeks to continually improve themselves
  • Flexible and able to manage through ambiguous circumstances
Job Responsibility
Job Responsibility
  • Mentor other team members
  • Develop strategic relationships with the customer
  • Address customer's inquiries
  • Collaborate internally and externally to prevent issues
  • Provide operational support for service level changes, contract negotiations, amendments, new supply fulfillment models
  • Provide supply guidance to minimize risk and maximize AMD and customer success
  • Collaborate with customers to drive process improvement and minimize operational costs
  • Represent Customer Operations in customer quarterly business reviews and operational meetings
  • Manage order exceptions and impediments
  • Review supply picture, scheduling status and collaborate with internal teams
  • Fulltime
Read More
Arrow Right

FAIS / Conduct Compliance Manager

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by ...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Law, Commerce, Risk Management, or a related field
  • Registered Compliance Officer with the FSCA (advantageous)
  • Minimum 3–5 years’ experience in a FAIS compliance role within the financial services industry
  • In-depth understanding of the FAIS Act, FSRA, FICA, TCF, and other applicable regulatory requirements
  • Experience in liaising with the FSCA and other regulators
  • Advanced analytical skills
  • Proficient in Excel and Word – ability to learn multiple system applications quickly
  • Commitment to co-operative and collaborative working environment, requiring an innovative approach to meeting sometimes challenging demands
  • Ability to work individually and in Global and Regional teams on all aspects of AML and Compliance
  • Ability to communicate with and present to all levels of staff particularly Senior Management
Job Responsibility
Job Responsibility
  • Monitor and interpret applicable legislation and regulatory requirements (including FAIS, FICA, TCF, POPIA, COFI, and related frameworks)
  • Develop, implement, and maintain compliance risk management frameworks, policies, and procedures
  • Conduct periodic compliance risk assessments and report findings to management and the board
  • Provide advisory support to business units on FAIS-related obligations and customer conduct requirements
  • Ensure that representatives and key individuals are fit and proper in terms of FAIS requirements
  • Facilitate FAIS licensing applications, amendments, debarments, and regulatory reporting to the FSCA
  • Coordinate and oversee the RE exams, CPD tracking, and ongoing competence of representatives and key individuals
  • Manage the Treating Customers Fairly (TCF) framework and assist in embedding a strong conduct culture
  • Perform compliance monitoring reviews, investigations, and root cause analysis of conduct breaches
  • Liaise with internal and external stakeholders including the FSCA, compliance network groups, and auditors
What we offer
What we offer
  • Opportunity to work with Citi’s compliance team, regionally and globally
  • Comprehensive training in general compliance
  • Exposure to Regulators, engagement with Business teams
  • Candidate will interact with Regulators and our regional hubs and will have exposure to senior management within the country
  • The role will cover all Citi businesses, providing opportunities to learn more about the product areas
  • Fulltime
Read More
Arrow Right
New

Warehouse Wave Replenishment

Join our Staples World Class Supply Chain Team and deliver essential products to...
Location
Location
United States , Coppell
Salary
Salary:
23.45 USD / Hour
staplespromo.com Logo
Staples Promotional Products
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum three (3) months related experience in a warehouse environment
  • or any equivalent combination of acceptable training, education, and experience
  • Ability to pass a drug screen to the extent permissible legally
  • Basic English language skills (both verbal and written communications)
  • Ability to work additional hours beyond scheduled shift
  • additional overtime hours will be required based on business need
  • Ability to work at heights up to 60 feet or more as needed
  • Ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand
  • Must wear safety composite shoes
  • Ability to walk and stand 100% of the time
Job Responsibility
Job Responsibility
  • Operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures
  • Confirming accuracy of product and working with colleagues to address discrepancies and damages
  • Communicating effectively and professionally with internal and external contacts to clarify and resolve issues
  • Manually unloading trucks and palletizing products
  • Organizing, stacking, and shrink-wrapping customer orders on pallets
  • Loading trucks manually
  • lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace
  • Ensuring safe work practices and embracing safety culture
What we offer
What we offer
  • Competitive pay with weekly paychecks
  • Paid Time Off of 112 hours plus 7 major holidays and 1 floating holiday
  • Company match 401(k) plan
  • Online and retail discounts
  • Safety as utmost priority
  • Physical and mental wellness programs
  • $1.00/hour Shift Differential
  • Receive a pair of work shoes after 60 days
  • Inclusive culture with associate-led Business Resource Groups
  • Fulltime
Read More
Arrow Right
New

Warehouse Inventory Control Full Time 1st Shift

Join our world-class Supply Chain Team and deliver essential products to our cus...
Location
Location
United States , La Vergne
Salary
Salary:
20.50 USD / Hour
staplespromo.com Logo
Staples Promotional Products
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to perform and understand warehouse operations
  • Ability to work independently, demonstrate analytical thinking including mathematic skills and the ability to solve problems
  • Ability to work on a computer using Windows including Microsoft Word, Outlook and Excel and ability to learn/understand WMS systems
  • Ability to communicate and collaborate with all members of the team, at all levels to ensure successful customer outcomes
  • Inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues
  • Ability and a willingness to perform basic housekeeping in assigned areas of warehouse
  • Ability to adopt our safety procedures quickly and ensure safe work practices
  • Ability to be trained and Material Handling Equipment certified to operate power material handling equipment, i.e. Forklift, Electric Pallet Jack, etc.
  • Basic English language skills (both verbal and written communications)
  • Ability to pass a drug screen to the extent permissible legally
Job Responsibility
Job Responsibility
  • Review inventory of product, reconcile inventory discrepancies, identify delivery shortages, and maintain inventory records to minimize discrepancies
  • Operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures
  • Confirm accuracy of product and work with colleagues to address discrepancies and damages
  • Communicate effectively and professionally with internal and external contacts to clarify and resolve issues
  • Ensure safe work practices and embrace our safety culture
What we offer
What we offer
  • Competitive pay with weekly paychecks
  • Paid Time Off - 112 hours plus 7 major holidays and 1 floating holiday
  • Company match 401(k) plan
  • Online and retail discounts
  • Safety is our utmost priority
  • Physical and mental wellness programs
  • $2000 Retention Bonus ($1000 paid at 90 days and $1000 paid at 180 days)
  • Receive a pair of work shoes after 60 days
  • Inclusive culture with associate-led Business Resource Groups
  • Fulltime
Read More
Arrow Right
New

Crew Member

We’re the burger restaurant with the uncomplicated formula: burgers and fries co...
Location
Location
United Kingdom , Hull
Salary
Salary:
11.25 - 14.70 GBP / Hour
fiveguys.co.uk Logo
Five Guys UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • People – You enjoy working as part of a team and supporting those around you, bringing a positive can-do attitude to every shift
  • Quality Food – You take pride in preparing high-quality food and following standards to get it right every time
  • Customer Service – You’re friendly, approachable and enjoy creating great experiences for every customer
  • Attention to Detail – You care about cleanliness, food safety, and getting it right the first time
  • Fast-Paced – You thrive in a busy environment and stay calm under pressure
  • Our Values – You live our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
Job Responsibility
Job Responsibility
  • Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we're famous for!
  • Working on all stations from Till to the Grill, so be ready to work hard.
  • Communicating and working together as a team to get the job done.
  • Setting the restaurant up for success - we prep first thing in the morning and by night we are cleaning the restaurant back to new!
What we offer
What we offer
  • Earn As You Learn – increase your hourly rate by up to 40p
  • Secret Shopper – a bonus which can add up to £1 per hour
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • Paid breaks
  • Free meal on shift
  • 28 days paid holiday (pro-rata if you're part-time)
  • Access to Stream
  • No 0-hour contracts here!
  • Days out and social events
  • Team competitions – “Fry Cup” and “Olympics”
Read More
Arrow Right
New

Evening Embroidery Multihead Operator

Join our world-class Supply Chain Team and deliver essential products to our cus...
Location
Location
United States , Orange City
Salary
Salary:
19.75 - 21.25 USD / Hour
staplespromo.com Logo
Staples Promotional Products
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1+ years knowledge of related embroidery equipment including their uses, adjustments, and maintenance
  • 1+ years of utilizing basic math skills
  • Ability to lift up to 50 pounds 3-4 feet high in order to move and stack boxes and totes full of product
  • Ability to stand, bend, twist, reach, and grip throughout work shift
  • High School Diploma or GED
  • Basic English language skills (both verbal and written communications)
  • Skilled in troubleshooting and solving problems
Job Responsibility
Job Responsibility
  • Work in a temperature-controlled building/environment
  • Inspect embroidered products (e.g., shirts, sweatshirts, coats, sweatpants, shorts, etc.) and prepare them for shipping or storage
  • Use work order to determine proper design placement on the garment
  • Review work orders
  • Remove embroidery design backings
  • Fold and stack package products
  • Sort finished products according to colors and sizes
  • Attach barcodes, stickers, and hang tags to products when necessary
  • Complete production tracking paperwork and verifies that it is accurate
What we offer
What we offer
  • Inclusive culture with associate-led Business Resource Groups
  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online and Retail Discounts
  • Company Match 401(k)
  • Physical and Mental Health Wellness programs
  • Fulltime
Read More
Arrow Right
New

R&R Repair Development Engineer_Mechatronics

Repair&Reuse Field Engineering department is dedicated to developing innovative ...
Location
Location
South Korea , Hwasung
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Mechatronics, Mechanical Engineering, or a related field
  • 6~10 years of hands-on experience in developing mechanical and mechatronic items
  • Proficient in design and drawing using CAD tools
Job Responsibility
Job Responsibility
  • Develop repair solutions for mechanical items and mechatronic modules
  • Design and create detailed technical drawings and documentation
  • Collaborate with cross-functional teams and external parties to analyse defective components and develop robust repair methods
  • Participate in root cause analysis and continuous improvement initiatives to enhance product reliability and performance
  • Fulltime
Read More
Arrow Right
New

Manager of Direct Hire Placements

We are looking for an experienced recruiting leader to oversee permanent placeme...
Location
Location
United States , Las Vegas
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of hands-on experience in recruiting, talent solutions, or a related field
  • Previous success working a full desk in an agency recruiting environment is strongly preferred
  • Demonstrated ability to generate business and lead client development efforts that contribute to revenue growth
  • Experience managing or mentoring recruiting staff, with a track record of improving team performance
  • Strong communication, presentation, and problem-solving skills in both client-facing and internal settings
  • Proficiency with Microsoft Office, recruiting databases, and other workplace technology tools
  • Bachelor's degree or equivalent experience is preferred
Job Responsibility
Job Responsibility
  • Lead permanent placement recruiting operations and drive consistent performance against revenue, productivity, and pricing objectives
  • Manage a full desk by developing new business, nurturing client partnerships, and delivering high-quality talent solutions
  • Provide day-to-day leadership to a small team, setting clear expectations, offering coaching, and encouraging accountability
  • Recruit, onboard, train, and retain team members to build a strong and effective practice group
  • Monitor market activity and hiring trends to identify opportunities, adjust strategy, and support business expansion
  • Foster strong collaboration across internal teams while resolving issues involving staff, clients, and candidates in a thoughtful manner
  • Conduct team meetings, share feedback, recognize achievements, and create an environment that supports engagement and performance
  • Promote client retention and growth by delivering responsive service and developing long-term relationships built on trust
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right