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Operating Model Consultant - Transport

United Kingdom, London · Job Posted February 14, 2026
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Job Description

Energy, utilities, and transport are at the forefront of global transformation. From accelerating the shift to net zero and building resilient infrastructure, to reimagining how people and goods move, these sectors face complex challenges and extraordinary opportunities. Digital innovation, clean mobility, and integrated networks are reshaping the way we power and connect the world. To thrive, organisations need fresh thinking and bold strategies—this is where you come in. As part of our team, you’ll help design future operating models that enable these industries to adapt, innovate, and lead.

Job Responsibility

  • Work collaboratively with a diverse team of experts to support clients to design strategies, operating structures and solutions that address their most pressing challenges
  • Deliver projects that require a wide range of skills, from strategic design
  • through business analysis and organisational design
  • to programme definition and design coherence
  • Work in blended teams, partnering with specialists from across the breadth of PA
  • Apply a design thinking mindset, tools and approaches to help resolve a range of complex and societally meaningful client challenges
  • Collaborate with leading transport client organisations who are driving major capital and infrastructure programmes, as well as those focused on optimising asset management and operational performance
  • Engage and present to clients, communicating recommendations and insights from operational to C-suite level

Requirements

  • Minimum of 2 years’ experience
  • Experience helping organisations & leadership teams shape business strategy and design organisational and collaborative structures
  • Experience analysing what an organisation’s customers/users/citizens value
  • Understanding how technology can help make an organisation more effective
  • Experience analysing and solving problems using a data-driven and human-centred approach
  • Experience delivering within or for transport sector organisations

Nice to have

  • Familiarity with large capital / infrastructure programmes and asset management organisations
  • Understanding of regulatory frameworks (e.g.: CAA, ORR)
  • Awareness of industry trends such as decarbonisation and smart mobility
  • Being conversant in both business and technology architecture concepts
  • Being familiar with enterprise operating model concepts
  • Skilled in creating planning, performance, and governance frameworks for complex programmes
  • Experience of defining one or more of the following – customer-centric principles into op models, IT op models, procurement and commercial frameworks, op models for capital programmes (e.g. governance and engineering processes)
  • Comfortable working in a collaborative way with clients and multi-disciplinary teams
  • Confident working independently as the day-to-day client point of contact

What we offer

  • Health and lifestyle perks accompanying private healthcare
  • 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
  • Generous company pension scheme
  • Opportunity to get involved with community and charity-based initiatives
  • Annual performance-based bonus
  • PA share ownership
  • Tax efficient benefits (cycle to work, give as you earn)
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