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EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
Job Responsibility
Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order
Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement
Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips
Follow all company and safety and security policies and procedures
report maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
and properly store flammable materials
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Visually inspect tools, equipment, or machines
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Read and visually verify information in a variety of formats (e.g., small print)
Enter and locate work-related information using computers and/or point of sale systems
Perform other reasonable job duties as requested by Supervisors