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Open Source Community Advocate

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Metabase

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IT - Administration

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Salary:

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Job Description:

Metabase is looking for a customer-focused, technical Open Source Community Advocate to join our growing global team to help drive our Success Engineering team’s mission to help our customers be successful by guiding them on how to get data from all the various places it lives, transform it into useful shapes, or to convert their questions into actual queries that can be executed.

Job Responsibility:

  • Answering our users on our discourse forum and helping customers on Twitter or other social channels
  • correspond with our users to hear what they’re trying to accomplish
  • collaborate with our writing team
  • participate in brainstorming sessions on what content we should create for our customers
  • help and build relationships with our customers in the public places they hang out (like LinkedIn, Twitter, Reddit, and data slack communities)
  • providing help to Metabase users using our open source and for-fee products

Requirements:

  • Enjoy helping people and solving their problems
  • Have a strong technical background (minimum of 3 -5 years writing production code or administering systems)
  • Have experience with using data visualization or data analytics tools
  • Have excellent written communication
  • Are comfortable being the face of Metabase during webinars or in-person events
  • You have expertise in at least one of: Running Metabase on a variety of operating systems for multiple years
  • Strong background in networking and how web applications function
  • Managing servers (either physical, or Docker, or AWS/GCP/etc)
  • Managing databases and strong SQL skills

Nice to have:

  • Are fluent in multiple languages
  • bonus if you have experience using Metabase
What we offer:
  • Flexibility (define your own schedule and work from wherever you want)
  • autonomy
  • an environment that fosters growth, learning, and development
  • global remote team
  • asynchronous work with plenty of uninterrupted time

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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