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Open Directory Community Engagement and Growth Director EMEA

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Social Value Portal Ltd

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The LSEG D&A Workflows business offers a range of digital workflow solutions that deliver financial insights to help enterprise finance professionals make actionable decisions across the investment and trade-lifecycle. Workflow solutions are a combination of LSEG’s leading content, advanced tools, and collaboration experiences – all of which are required to help users meet their daily objectives. Open Directory is an LSEG and Microsoft Teams collaboration experience that connects experts across wealth management, investment banking, sales & trading (sell-side), buy-side asset management, and related front / middle / back-office roles - spanning equities, fixed income, currencies, and credit. Our vision is to build a thriving networking community that helps finance professionals share knowledge, collaborate on industry challenges, and advance their careers. We are seeking a Product Leader to drive this vision – someone with deep financial services experience and a passion for community-driven growth. In this role, you will own the product strategy for user engagement and growth, leveraging best practices from successful communities in other industries (e.g. technology, developer networks, social platforms) to make our platform the go-to hub for finance professionals.

Job Responsibility:

  • Contribute to the product roadmap for community features and growth specific to your region
  • Design features and programs that drive active community engagement on the platform
  • Own the user growth strategy for your region aligned with the product vision
  • Collaborate with product teams to develop community-centric features
  • Work with internal teams and external partners to translate community vision into product features and go-to-market plans
  • Establish KPIs for community health and growth

Requirements:

  • Proven knowledge of building active online communities or networks with features like gamification, user-generated content, and personalization
  • Expertise in analyzing product metrics, running experiments, and gathering user feedback to inform product improvements
  • Creative mindset with awareness of community engagement trends across industries
  • Significant experience in financial services with understanding of front, middle, and back-office functions
  • Understanding of regional trends in Financial Services and collaboration platforms
  • 5-10+ years in product management with at least 2-3 years in a senior role
  • Entrepreneurial mindset, ability to handle ambiguity, and strong user advocacy
  • Strong written and verbal communication skills with ability to engage diverse audiences
What we offer:
  • Healthcare
  • Retirement planning
  • Paid volunteering days
  • Wellbeing initiatives

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Job Link Share:

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