Open Call For Delivery Talent Job at CHILI publish (Aalst)

Open Call For Product and Delivery Talent

At CHILI publish, we build a cloud platform that helps brands and agencies creat...

Location

Belgium , Aalst

Salary:

Not provided

CHILI publish

Expiration Date

Until further notice

Requirements

Extensively used Vector DBs and RAG
Exposure to MLOps principles and practices
Solid full-stack development experience
Data science and ML knowledge are a plus
Experienced Flutter developer or strong tech agnostic software engineer with proven web development expertise
Strong analytical and architectural skillset for designing complex systems
Experience converting complex business requirements into clean, performing code
Knowledge of text processing and PDF manipulation are a plus
Solid .Net programming experience
Worked on scalable cloud services, authentication/authorization

Job Responsibility

Quickly translate business vision into robust, scalable, and secure production code
Bridge ML models with user interfaces and backend
Design complex systems
Convert complex business requirements into clean, performing code
Own and prioritize a product backlog aligned with business and customer goals
Translate product vision into clear initiatives, user stories, and deliverable releases
Drive product discovery, make trade-offs, and guide execution in an agile environment
Conduct user research and translate insights into user journeys, wireframes, and high-fidelity designs
Design and iterate on complex product workflows

What we offer

Flexible work arrangements with remote possibilities
Competitive salary and overall package discussed transparently

Manager, Account Management

We are seeking a leader to establish and lead our new Pooled Account Management ...

Location

Australia , Sydney

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

5+ years of experience in a customer-facing B2B role, preferably Account Management, Customer Success and/or Sales
Team leadership experience is a plus, but experience in mentoring, coaching, or developing others is equally valued
You have owned commercial targets: proven commercial edge, strong negotiation skills, good judgment, and consultative acumen
Strong leadership and interpersonal skills: you listen, show empathy, communicate effectively, and can convince when needed
You bring positive energy, and you’re not afraid to use humor to keep the work enjoyable and the team connected
You like thinking big picture and at scale, and you want to help shape our AM service level proposition
You have a genuine interest in and technical aptitude for our products and industry
You understand the importance of DEI and actively integrate it into your decision-making
You bring experience in hiring processes and identifying talent

Job Responsibility

Team management: You will build and lead this new team from the ground up, hiring and onboarding talented Account Managers and creating an environment where people can thrive. You will coach, support, balance workload, and keep the work fair and fun. You’ll create and maintain an inspiring and collaborative team environment with open communication and a strong feedback culture
Commercial target ownership and delivery: Targets are annual and achieved at team level, ensuring each member contributes at an individual level
Drive scalability initiatives and projects: Together with other global AM Leads, strengthen efforts towards automation, smarter usage of commercial tools, and "Account Management at scale" to achieve higher productivity and increased customer satisfaction
Lead the day-to-day: Step in when needed, whether on operational tasks, merchant escalation calls, or critical negotiations
Hire, develop, and retain diverse talent: You will be responsible for building the team in line with Adyen’s commercial and strategic ambitions, setting clear development paths as the team grows
Align and collaborate with internal teams: Work closely with Marketing, Sales, Partnerships, Account Management, and Operations to provide outstanding customer experiences

Team Lead - Pool Account Management

As the Team Lead of Account Management Pooled, your role and responsibilities wi...

Location

Germany , Berlin

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

5+ years of experience in a customer-facing B2B role, preferably Account Management, Customer Success and/or Sales
Team leadership experience is a plus, but experience in mentoring, coaching, or developing others is equally valued
You have owned commercial targets: proven commercial edge, strong negotiation skills, good judgment, and consultative acumen
Strong leadership and interpersonal skills: you listen, show empathy, communicate effectively, and can convince when needed
Fluent in both German and English
You bring positive energy, and you’re not afraid to use humor to keep the work enjoyable and the team connected
You like thinking big picture and at scale, and you want to help shape our AM service level proposition
You have a genuine interest in and technical aptitude for our products and industry
You understand the importance of DEI and actively integrate it into your decision-making
You bring experience in hiring processes and identifying talent

Job Responsibility

Team management: You are lucky to start with a great team and they deserve a leader committed to helping them grow and give their best. You will coach, support, balance workload, and keep the work fair and fun. You’ll create and maintain an inspiring and collaborative team environment with open communication and a strong feedback culture
Commercial target ownership and delivery: Targets are annual and achieved at team level, ensuring each member contributes at an individual level
Drive scalability initiatives and projects: Together with other global AM Leads, strengthen efforts towards automation, smarter usage of commercial tools, and "Account Management at scale" to achieve higher productivity and increased customer satisfaction
Lead the day-to-day: Step in when needed, whether on operational tasks, merchant escalation calls, or critical negotiations
Hire, develop, and retain diverse talent: The team will keep growing to support Adyen’s commercial and strategic ambitions
Align and collaborate with internal teams: Work closely with Marketing, Sales, Partnerships, Account Management, and Operations to provide outstanding customer experiences

Fulltime

Manager Safety Regional Operations

We are seeking a dedicated and enthusiastic candidate to provide exceptional Cus...

Location

United States

Salary:

140000.00 - 175000.00 USD / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of progressive experience in a trauma informed customer service organization or an operations role, with 5 years in a role directly managing staff & the employee lifecycle
Demonstrable experience in driving improved performance of teams as a manager
Deep expertise in the management of highly sensitive and complex crisis case situations
Experience in the deployment of resources to manage real-time crisis situations, including managing high severity/sensitivity cases and decision-making authority for losses
Experience in data analysis and reporting to identify performance trends, as well as developing and implementing performance management standards
Experience translating big picture goals and strategy into implementable and concrete actions for your teams, including setting operational or functional targets or performance goals
Ability to work weekend days, holidays, and on-call required
Exceptional leadership and team management skills to manage a team of professionals - comfort with conflict, giving and receiving feedback, and handling employee/Talent issues
Background in the delivery of trauma informed care with a specialization in trauma and crisis management
Strong communication skills to collaborate with different stakeholders and manage sensitive cases, while remaining calm and poised under pressure

Job Responsibility

Oversee a strong operational environment for your teams and ensure high quality support for the community from your team
Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community, including acting as the highest escalation point for case consults and high level escalations from other stakeholders
Meet with your direct reports regularly to review their work and provide high quality, behavior-based coaching
must be able to create a performance development strategy/plan for your service(s)
Provide best practices guidelines to your team on how to handle cases and situations, and ensure that ways of working are documented and followed
Ensure that the team is consistently staffed appropriately and that staff complete onboarding and ongoing trainings
For cases that involve internal stakeholders, guide your team to take proper action to case closure and in rare cases, support with in-the-weeds case handling
Collaborate with Capacity Planning & WFP on setting minimum headcount, ensuring adequate coverage, contingency planning impacts of changes, and advocating for staffing needs vs. volume/work
Drive performance at the team manager, regional, and service level
Ensure individual team members are held accountable to performance goals in a fair and equitable manner by setting clear expectations, following-up individually, and coaching team members positively to develop and improve their skills in a tailored way

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Premium Support Delivery Manager

We are seeking a dedicated and enthusiastic candidate to provide exceptional Cus...

Location

Ireland

Salary:

70000.00 - 90000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of progressive experience in a customer service or an operations role
5 years in a role directly managing staff & the employee lifecycle
Demonstrable experience in driving improved performance of teams as a line manager
Experience in the deployment of resources to manage real-time crisis situations, including managing high severity/sensitivity cases and decision-making authority for losses
Experience in data analysis and reporting to identify performance trends
Experience developing and implementing performance management standards
Experience translating big picture goals and strategy into implementable and concrete actions for your teams
Ability to work weekend days, holidays, and on-call required
Exceptional leadership and team management skills
Strong communication skills in both written and spoken English and German

Job Responsibility

Oversee a strong operational environment for your teams and ensure high quality support for the community from your team
Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community
Act as the highest escalation point for case consults and high level escalations from other stakeholders
Meet with your direct reports regularly to review their work and provide high quality, behavior-based coaching
Create a performance development strategy/plan for your service(s)
Provide best practices guidelines to your team on how to handle cases and situations
Ensure that ways of working are documented and followed
Ensure that the team is consistently staffed appropriately and that staff complete onboarding and ongoing trainings
Guide ambassadors to take proper action to case closure
Collaborate with Capacity Planning & WFP on setting minimum headcount, ensuring adequate coverage, contingency planning impacts of changes, and advocating for staffing needs vs. volume/work

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Cs Delivery Manager

We are seeking a dedicated and enthusiastic candidate to provide exceptional Cus...

Location

South Korea

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of progressive experience in a customer service or an operations role
5 years in a role directly managing staff & the employee lifecycle
Proficiency in English and Korea languages
Demonstrable experience in driving improved performance of teams as a line manager
Experience in the deployment of resources to manage real-time crisis situations, including managing high severity/sensitivity cases and decision-making authority for losses
Experience in data analysis and reporting to identify performance trends
Experience developing and implementing performance management standards
Experience translating big picture goals and strategy into implementable and concrete actions for your teams
Ability to work weekend days, holidays, and on-call required

Job Responsibility

Oversee a strong operational environment for your teams and ensure high quality support for the community from your team
Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community
Act as the highest escalation point for case consults and high level escalations from other stakeholders
Meet with your direct reports regularly to review their work and provide high quality, behavior-based coaching
Create a performance development strategy/plan for your service(s)
Provide best practices guidelines to your team on how to handle cases and situations
Ensure that ways of working are documented and followed
Ensure that the team is consistently staffed appropriately and that staff complete onboarding and ongoing trainings
Guide ambassadors to take proper action to case closure
Support with in-the-weeds case handling

Fulltime

Premium Support Delivery Manager

We are seeking a dedicated and enthusiastic candidate to provide exceptional Cus...

Location

Ireland

Salary:

70000.00 - 90000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

8+ years of progressive experience in a customer service or an operations role
5 years in a role directly managing staff & the employee lifecycle
Demonstrable experience in driving improved performance of teams as a line manager
Experience in the deployment of resources to manage real-time crisis situations, including managing high severity/sensitivity cases and decision-making authority for losses
Experience in data analysis and reporting to identify performance trends, as well as developing and implementing performance management standards
Experience translating big picture goals and strategy into implementable and concrete actions for your teams, including setting operational or functional targets or performance goals
Ability to work weekend days, holidays, and on-call required
Exceptional leadership and team management skills
Strong communication skills in both written and spoken English and Italian
Organized and resourceful

Job Responsibility

Oversee a strong operational environment for your teams and ensure high quality support for the community from your team
Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community, including acting as the highest escalation point for case consults and high level escalations from other stakeholders
Meet with your direct reports regularly to review their work and provide high quality, behavior-based coaching
must be able to create a performance development strategy/plan for your service(s)
Provide best practices guidelines to your team on how to handle cases and situations, and ensure that ways of working are documented and followed
Ensure that the team is consistently staffed appropriately and that staff complete onboarding and ongoing trainings
For cases that involve internal stakeholders, guide ambassadors to take proper action to case closure and in rare cases, support with in-the-weeds case handling
Collaborate with Capacity Planning & WFP on setting minimum headcount, ensuring adequate coverage, contingency planning impacts of changes, and advocating for staffing needs vs. volume/work
Drive performance at the ambassador, team, and service level
Ensure individual team members are held accountable to performance goals in a fair and equitable manner by setting clear expectations, following-up individually, and coaching team members positively to develop and improve their skills in a tailored way

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

Middle Kotlin Engineer

N-iX is looking for a Middle Kotlin Engineer to join our team. Our customer is a...

Location

Ukraine

Salary:

Not provided

N-iX

Expiration Date

Until further notice

Requirements

At least 3 years of proficiency in Kotlin with extensive experience designing, developing, and launching backend systems at scale
Deep experience with distributed systems and high-availability architectures
Experience in technical leadership in system design, with a proven ability to deliver significant features using elegant, simple, and extensible designs
Strong infrastructure knowledge, including technologies such as AWS, MySQL/DynamoDB, and Kubernetes
Proficiency in large-scale codebase management, utilizing a suite of tools and practices that ensure safe and efficient technical changes
Experience in operational monitoring, including the use of metrics and tracing to maintain system health
Excellent collaboration skills for effective partnership with global, cross-functional engineering teams
Well spoken and written knowledge of the English language

Job Responsibility

Design and develop a robust and extensible Kotlin framework and platform
Own and deliver quarterly goals by leading engineers through ambiguity to solve open-ended problems while ensuring team support throughout delivery
Collaborate across the product development lifecycle with product management, design, and analytics to participate in ideation and articulate technical constraints
Drive decision-making and risk assessment by partnering on strategic technical choices that properly consider trade-offs and business impact
Proactively identify and resolve systemic issues across projects, processes, and technology, advocating for and leading the implementation of solutions
Ensure operational excellence and availability by creating and monitoring metrics, supporting "keep the lights on" efforts, and participating in an on-call rotation
Foster a culture of quality and ownership by setting high standards for code reviews and design, and advocating for best practices through technical writing and talks
Mentor engineering talent by providing actionable feedback, guidance, and leading by example to grow the team's capabilities

What we offer

Flexible working format - remote, office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits

Open Call For Delivery Talent

CHILI publish

Location:
Belgium , Aalst

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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