Onsite Service Specialist Job at W. W. Grainger (Topeka)

Specialist Service Desk Engineer

The number one goal of everyone in our team is to make our clients exceptionally...

Location

United Kingdom , Hebburn

Salary:

34000.00 - 44000.00 GBP / Year

ITC Service Ltd

Expiration Date

Until further notice

Requirements

A love of (and ability to) Solve Problems & Challenges
Excellent communication skills, founded in being a good listener
Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices
A deep desire to deliver an amazing Client Experience
Advanced knowledge of IT Applications, Software & Hardware
The ability to speak both Geek and human
Experience using a Ticketing system / RMM Tool and PSA software (5 years minimum)
Experience providing support via remote tools (5 years minimum)
Experience handling Technical Service Tickets (5 years minimum)
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business (5 year minimum)

Job Responsibility

Work on and resolve escalated Service Desk Tickets and Projects
Delight our Clients with a Friendly, Quick and Helpful Experience
Provide the Client with advanced remote troubleshooting
Remote Hardware Maintenance and Support
Use our Ticketing System to manage projects and resolve Service Desk Tickets & Service Requests
Managing and recording all work though our Ticketing System
Make sure that Client Documentation is well maintained
Split tickets that have several issues into their own individual ticket
Make sure that tickets aren’t “stale” throughout the process
Review RMM dashboard and apply remediation actions as indicated by our Processes

Fulltime

Outdoor Security Monitoring Specialist

We’re a high-tech home security company that’s passionate about protecting the l...

Location

United States , Henrico

Salary:

21.00 USD / Hour

SimpliSafe

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Ability to pass multiple state licensing background checks and monitoring related exams
6 months to 12 months of prior monitoring experience is preferred
Proficiency in basic computer programs, including Microsoft Office and Excel
The ability to maintain self composure while providing a level of comfort and assurance during high intense emergency situations
The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters
Strong work ethic and the drive to contribute to company goals
Ability to prioritize in a fast-paced environment and excellent time management skills
Ability to multitask with different, and sometimes conflicting, events happening at the same time
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Job Responsibility

Provide top-tier monitoring support to all customers with a goal of every home secure
Receive and respond to multiple emergency and non-emergency camera events by interacting with customers directly or via email communication
Ask questions to interpret, analyze and anticipate the situation to resolve problems, provide information, dispatch emergency services, or refer callers to other point of contacts
Enter clear and concise data in computer system database to maintain logs and records of calls, activities and other account information
Efficiently review and annotate images, ensuring timely completion of assigned tasks with excellent attention to detail
Stay abreast of company policy changes and updates with training material within the dispatcher role
Obtain multiple state regulatory licensing during the new hire training program and participate in all required renewal training to maintain multiple state regulatory licenses.

What we offer

Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits.

Fulltime

Outdoor Security Monitoring Specialist

We’re a high-tech home security company that’s passionate about protecting the l...

Location

United States , Glen Allen

Salary:

21.00 USD / Hour

SimpliSafe

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Ability to pass multiple state licensing background checks and monitoring related exams
6 months to 12 months of prior monitoring experience is preferred
Proficiency in basic computer programs, including Microsoft Office and Excel
The ability to maintain self composure while providing a level of comfort and assurance during high intense emergency situations
The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters
Strong work ethic and the drive to contribute to company goals
Ability to prioritize in a fast-paced environment and excellent time management skills
Ability to multitask with different, and sometimes conflicting, events happening at the same time
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Job Responsibility

Provide top-tier monitoring support to all customers with a goal of every home secure
Receive and respond to multiple emergency and non-emergency camera events by interacting with customers directly or via email communication
Ask questions to interpret, analyze and anticipate the situation to resolve problems, provide information, dispatch emergency services, or refer callers to other point of contacts
Enter clear and concise data in computer system database to maintain logs and records of calls, activities and other account information
Efficiently review and annotate images, ensuring timely completion of assigned tasks with excellent attention to detail
Stay abreast of company policy changes and updates with training material within the dispatcher role
Obtain multiple state regulatory licensing during the new hire training program and participate in all required renewal training to maintain multiple state regulatory licenses

What we offer

Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

Security Monitoring Specialist

We’re a high-tech home security company that’s passionate about protecting the l...

Location

United States , Richmond

Salary:

21.00 USD / Hour

SimpliSafe

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Ability to pass multiple state licensing background checks and monitoring related exams
6 months to 12 months of prior monitoring experience is preferred
Proficiency in basic computer programs, including Microsoft Office and Excel
The ability to maintain self composure while providing a level of comfort and assurance during high intense emergency situations
The ability to use judgment and decision-making skills to evaluate situations, establish priorities, and resolve matters
Strong work ethic and the drive to contribute to company goals
Ability to prioritize in a fast-paced environment and excellent time management skills
Ability to multitask with different, and sometimes conflicting, events happening at the same time
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Job Responsibility

Provide top-tier monitoring support to all customers with a goal of every home secure
Receive and respond to multiple emergency and non-emergency alarms calls from customers and authority agencies
Ask questions to interpret, analyze and anticipate the caller’s situation to resolve problems, provide information, dispatch emergency services, or refer callers to other point of contacts
Enter clear and concise data in computer system database to maintain logs and records of calls, activities and other account information
Dispatch and coordinate the responses of public safety agencies according to company standard operating procedures
Stay abreast of company policy changes and updates with training material within the dispatcher role
Obtain multiple state regulatory licensing during the new hire training program and participate in all required renewal training to maintain multiple state regulatory licenses

What we offer

participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

Freelance Event Specialist

Visit.org is looking for an experienced, responsible, and driven Freelance Event...

Location

India , Gurgaon

Salary:

Not provided

Visit org

Expiration Date

Until further notice

Requirements

Fluency in English and strong communication skills
Based in Gurgaon, India
Schedule flexibility with availability to work on a contract per-event basis, as needed
Experience in complex, large-scale events and smaller executive-level intimate events
Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience
Resourcefulness, have the ability to exhibit grace under pressure and be solutions-minded in ambiguous situations
Quick thinker — in the life of events, we have a back-up plan for the back-up plan
you can problem-solve on the fly
Self-starter who is organized and detail-oriented
You love building relationships with customers and enjoy customer service

Job Responsibility

Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc
Take ownership and responsibility of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience
Be the Visit.org representative, leader, and problem solver at events
Align roles and responsibilities with onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner
Manage check-in process for in-person events
providing a warm and friendly welcome to guests
Problem-solve issues such as missing supplies, late staff, technology challenges, etc.
Escalate issues to the Events Team when necessary to keep them informed or help problem-solve
Send consistent updates, photos, and videos to Events Team throughout event
Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center

Lead Primary Care Physician

ChristianaCare, a nationally recognized leader in healthcare, is actively recrui...

Location

United States , Smyrna

Salary:

251302.00 - 361417.00 USD / Year

Christiana Care

Expiration Date

June 30, 2026

Requirements

Family Medicine trained primary care physician
Supervising clinical staff
Provide comprehensive primary care services to a diverse patient population
Collaborate with onsite specialists
Participate in clinical collaboration and onsite group consultations

Job Responsibility

Supervising clinical staff
Provide comprehensive primary care services to a diverse patient population
Collaborate with onsite specialists
Participate in clinical collaboration and onsite group consultations

What we offer

Comprehensive and lucrative compensation plan, including base salary, multiple bonus incentives, loan repayment options (including eligibility for Public Service Loan Forgiveness (PSLF)), plus sign-on bonus and relocation assistance
Health, dental, and vision benefits
Time Away from Practice (TAP) program: Includes CME, planned and unplanned time off, totaling 344 hours (6 weeks)
403b, 457b, and Defined Contribution Plans
Fully paid malpractice insurance
12 weeks of paid parental leave

Fulltime

It Support Specialist

The IT Support Specialist is responsible for the day to day and event-based IT n...

Location

United States , Springfield

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Working towards or posses an associates degree in Information Technology, Computer Science, or a related field (preferred but not required)
2+ years of experience working with IT Systems, ideal candidate has experience with Point of Sale systems
Has experience working in a food service environment (preferred)
Proven ability to effectively troubleshoot IT issues
Basic understanding of IT systems and infrastructure
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Ability to work under pressure and meet deadlines
Ability to work in cafeterias or events while constantly on the move

Job Responsibility

Responsible for proactive support and maintenance around POS systems and other technologies in use during events and daily service
Communicate application issues to appropriate application owners and vendors
Ensure the delivery of high-quality IT services to support the business
Work cooperatively and take direction from GM, Unit Controller, District IT Support
Stay up-to-date on the latest IT trends and technologies
Be familiar with IT audits and security assessments
Resolve IT incidents and problems
Represent the Student Nutrition department to onsite leadership
Employee is frequently required to stand
walk

Fulltime

Customer Service Specialist

Your mission: At Koala, our number one priority (right after making amazing prod...

Location

Australia , Sydney

Salary:

Not provided

Koala

Expiration Date

Until further notice

Requirements

2+ years of experience in a customer service specialist (or similar) role within a call center environment
Exceptional customer service, active listening, and well developed verbal and written communication skills, together with a professional phone voice
Experience in a high-volume fast paced inbound and outbound phone environment
Great attitude and willingness to learn and progress in your career
Empathy is a must have
You love people and thrive on supporting them
Near perfect grammar, english written and verbal skills

Job Responsibility

Deliver high-class frontline customer service interactions and operations that meet or exceed our Customer Satisfaction targets
Engage with our customers across a number of platforms: live chat, phone, email, social media enquiries & onsite showroom
Responding to high volume customer enquiries, requests and communications
Proactively reach out to customers who have recently received their order, and engage to obtain feedback around their end-to-end experience
Process customer returns and warranties focusing on the customer service recovery paradox
Deliver contact centre services that achieve or exceed OKRs
Support the implementation of operational initiatives to continually improve the Customer Experience
Process tickets according to Koala’s protocols and processes
Identify opportunities to add value to every customer’s experience
Be proactive in your approach to solving customer problems and complaints

What we offer

Hybrid working - ~3 days back in the Alexandria Treehouse (office) and work from home
Generous time off - volunteer, parental, Koala life leave and more
Fully stocked kitchen with an emphasis on healthy local produce
Pet-friendly Treehouse
Free Koala products with ‘mates rates’ for your friends and fam
Access to Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support
Support for internal growth and career acceleration
BCorp Certified, WWF Partnership, volunteer days

Fulltime

Onsite Service Specialist

W. W. Grainger

Location:
United States , Topeka

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 05, 2026

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Onsite Service Specialist

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Location:United States , Topeka

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:April 05, 2026

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Job Posted:
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