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Randstad is looking for an Account Specialist to ensure the smooth running of the operation across our site in Wigan, on a key account in the division, Heinz. As an Account Specialist you’ll be a part of, and be responsible for a section of the onsite operation. The role encompasses worker management, alongside aspects of recruitment. You’ll be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.
Job Responsibility:
Client management & relationship building
Involvement in the recruitment process
Worker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works & OTI’s
Delivering on SLA’s agreed with the client
Administrative tasks and ensuring all systems are up to date
Managing all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raised
Regular floorwalks as agreed with the client to give visibility to the client and the temporary workforce
Attending planning meetings with the client to assess temporary worker requirements
Requirements:
Strong customer services and admin experience
Enjoy working at a high pace
Attention to detail
Great organisation skills
Excellent communication skills and are capable of dealing with stakeholders at all levels
Previous experience in temp recruitment is useful but not essential
Experience working in an onsite environment is useful too
Nice to have:
Previous experience in temp recruitment
Experience working in an onsite environment
What we offer:
Bonus
Fantastic company benefits
Brilliant step to move into Account Management with a world leading company & high profile client
Personal & professional development working towards your ambitions
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