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Managerial position with authority, responsibility, and accountability to plan, implement and monitor operations, profitability, quality service, marketing, and resident relations of the property, while maintaining the investment. *THIS POSITION REQUIRES THE PROPERTY MANAGER TO PERFORM MAINTENANCE AS WELL.
Job Responsibility:
Prioritize, plan, assign, and monitor daily activities, service requests, make-ready priorities and construction projects
Maintain inventory system of maintenance supplies
Responsible for fiscal budgetary compliance to approved operational budget
Complete budget preparation, and annual property inspection for same
Maintain a budget control log and reviews financial statements monthly
Review monthly income, expense, and variance budget reports
Negotiate for supplies and services with vendors and contractors to achieve the best possible prices
Obtain purchase orders per policy and advise manager of any expense overages
Ensure all invoices are processed/posted per company standards
Maintain cash receipt journal, daily and monthly reports
Compliance with management company personnel, operations policy and procedures, and compliance to all company standards and policies
Inspect property daily to ensure a quality presentation of the community
Maintain resident relations, deal with complaints and problems relating to service and lease provisions
Ensure timely submission of all reports per standard
Process and select new residents in accordance with the management company’s Statement of Rental Policy and Fair Housing Guidelines
Maintain records and resident files in an orderly and up-to-date manner
Collect rent, maintain account records, and make bank deposits
Prepare legal action for eviction when necessary
Provide effective marketing and communications, including advising management of pertinent issues as related to the community, market, or other respective issues
Prepare advertising and marketing plan for the development
Show and lease apartments, handle telephone inquiries
Conduct periodic market surveys
Collaborate with Regional Manager – Multi-Family Division and/or Owners to assess changes in rental market through analysis of customer traffic and rental records
Plan, promote and implement effective Resident Retention program
Communicate with residents through monthly newsletters, monthly community activities, regular resident recognition, follow-up on service requests and continual promotion of resident services
Organize and direct the Lease Renewal program by contacting residents at least 60 days in advance to schedule appointments for home visit and procure signature on renewal leases
Coordinate move out and unit disposition with those tenants that do not renew leases
Perform effective annual apartment inspections of each unit, including home visits with each renewal lease
Pine Woods does not have a designated Maintenance Technician
therefore, this Property Manager is responsible for performing varied service requests or contracting/overseeing outside vendors for more complex tasks when necessary
Responsible for turning vacant units in preparation for new tenants including, but not limited to, cleaning units and minor updates when necessary, installation of blinds, and similar work requirements
Attendance is an imperative job function
Requirements:
Fair Housing Certification and ADA Compliance training
Proficient in Microsoft Word, Excel, Outlook and Teams
Knowledge of AppFolio software or other Real Estate management software
Excellent verbal and written communication skills
Detail oriented with strong organizational skills and ability to multi-task
Excellent time management skills are essential to perform all administrative and maintenance tasks
Must strive toward Red Rock’s Vision and maintain Red Rock’s Values in all endeavors
Extensive mobility and good physical condition
Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, to complete physical inspections, deliver resident communications, and to show apartments
Must pass drug screening and background check
Must be bondable and have a valid driver’s license
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