CrawlJobs Logo

Onsite IT Support Technician

gm.com Logo

General Motors

Location Icon

Location:
United States , Austin

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

General Motors is seeking a highly motivated and skilled Onsite IT Support Technician to provide comprehensive end-user support and maintain our IT infrastructure. This role involves troubleshooting a wide range of hardware and software issues, ensuring seamless operations for our employees.

Job Responsibility:

  • Provide hands-on, in-person technical support to General Motors employees for hardware, software, and network-related issues
  • Diagnose and resolve technical problems with desktop computers, laptops, mobile devices, printers, and other peripheral equipment
  • Install, configure, and maintain operating systems (Windows 11 and MacOS) and a variety of business applications
  • Manage user accounts and permissions within Active Directory (AD) including password resets, account creation, and group modifications
  • Manage accessories and other hardware inventory for users while keeping asset management systems accurate and up to date
  • Perform basic network troubleshooting, including connectivity issues, and collaborate with Infrastructure/Telecom teams for complex network problems
  • Utilize System Management Tools for software support, inventory management, and remote troubleshooting
  • Adhere to ITIL Methodologies for incident, problem, and change management processes
  • Document technical issues, resolutions, and procedures clearly and concisely
  • Communicate effectively with end-users, providing clear explanations and setting appropriate expectations for issue resolution
  • Participate in IT projects as needed, including hardware refreshes, software upgrades, and office moves
  • Support onboarding and off-boarding IT activities

Requirements:

  • At least 5 years of experience in an IT support role, preferably in an onsite end-user support capacity
  • Experience with ServiceNow or a similar ticket platform for management of incidents, requests and tasks
  • Strong proficiency in troubleshooting and supporting Microsoft Windows and Mac OS operating systems
  • Experience with Active Directory (AD), Azure AD and Intune for user, group and device management
  • Familiarity with ITIL Methodologies and best practices for IT service management
  • Basic understanding of Network Operations (including WiFi troubleshooting) and common networking protocols
  • Experience with System Management Tools for IT asset management and software distribution
  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users
  • Strong problem-solving and analytical skills with a focus on efficient and effective issue resolution
  • Ability to work independently and as part of a team in a fast-paced environment
  • Ability to work onsite, 5 days a week as required

Nice to have:

  • Bachelors degree in Computer Science or equivalent professional experience
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
General Motors - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Onsite IT Support Technician

Desktop IT Support Technician

A confidential organization is seeking an experienced Desktop Support Technician...
Location
Location
United States , San Francisco
Salary
Salary:
85000.00 - 120000.00 USD / Year
revelstaffing.com Logo
Revel Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma required
  • IT degree preferred
  • 1–3 years of technical support or IT helpdesk experience
  • Active Security Clearance OR VantageClear Credential (required)
  • Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work independently in an onsite corporate environment
Job Responsibility
Job Responsibility
  • Provide on-site technical support for hardware, software, and network-related issues
  • Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
  • Install, configure, image, and deploy hardware and software
  • Assist users with application, operating system, and connectivity issues
  • Respond promptly to incidents and service requests via phone, email, or in-person
  • Document all work, solutions, and updates in the ticketing system
  • Collaborate with IT teams for escalations and project-based work
  • Maintain accurate inventory of IT assets and ensure compliance with security protocols
  • Provide user training and guidance on IT policies and best practices
  • Fulltime
Read More
Arrow Right

IT Computer & Network Support Technician

We are seeking a candidate with good communication and troubleshooting skills to...
Location
Location
United States , Warwick
Salary
Salary:
Not provided
braveriver.com Logo
Brave River Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates degree (at a minimum) in information technology or a bachelor’s degree in a STEM field
  • 3+ years of experience with computer networking/consulting industry
  • Experience in configuration, implementation, and support of SonicWall, Cisco, and other network switches, routers, and firewall technology
  • Ability to set up, configure and support Windows servers
  • Experience with the Microsoft 365 suite of applications (including SharePoint, Teams, OneDrive)
  • Knowledge of virtualization technologies (VMWare, Microsoft Hyper-V)
  • Practical experience with PC Troubleshooting, MS Office application support, and peripheral support
  • Knowledge of Active Directory, DHCP, and DNS
  • Knowledge of Microsoft Exchange / Office 365 email configuration and usage
  • Knowledge of NAS and SAN solutions
Job Responsibility
Job Responsibility
  • Identify and respond to user questions, issues, and technical support needs
  • Employ system analysis techniques to create needs assessments, consult with clients to determine business needs and goals, hardware and software requirements and system specification. Design comprehensive IT solutions to meet those needs and goals
  • Implement and test client systems as required to meet business and technical specifications. Document client technology infrastructure to facilitate training and support activities
  • Manage internal and external vendor resources in tasks relating to scheduling, implementing, and delivering client projects in a timely manner under sometimes demanding time constraints
  • Provide support to client on any aspect of their system, following industry best practice standards
  • Independently prioritize work and schedules to accomplish objectives and assure high levels of services and quality of work
  • Resolve client hardware and software errors via remote, telephone, and onsite support (local travel to clients is required)
  • Maintain accurate incident report details and documentation in an established ticketing system
What we offer
What we offer
  • Paid vacation, holidays and sick days
  • Excellent medical, vision and dental plans, 401k with a company match, Sec125 FSA, Long-term Disability, Life Insurance, and Aflac benefits
  • Opportunities for advancement in a successful and growing company
  • Business casual environment
  • Fulltime
Read More
Arrow Right

IT Support Technician

This is a confidential search for an IT Support Technician to deliver exceptiona...
Location
Location
United States , San Diego
Salary
Salary:
85000.00 - 115000.00 USD / Year
revelstaffing.com Logo
Revel Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates Degree in IT or a related field
  • VantageClear certification (or equivalent) or an active Secret Clearance
  • Proficiency with Active Directory, Microsoft 365, and Windows OS
  • Experience in hardware/software setup, configuration, and troubleshooting
  • Familiarity with networking, Linux, and information security practices
  • Strong communication skills for supporting non-technical users
  • Commitment to continuous learning and staying updated on emerging technologies
Job Responsibility
Job Responsibility
  • Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support
  • Configure and deploy new hardware/software
  • provide basic end-user training
  • Support and maintain Active Directory, Microsoft 365, and Windows environments
  • Provide remote and onsite troubleshooting for hardware, software, and networking issues
  • Maintain clear IT documentation for processes, systems, and activities
  • Ensure proper management of printers, copiers, and scanners
  • Collaborate with vendors and internal stakeholders to optimize systems
  • Participate in training and professional development to strengthen technical expertise
  • Provide after-hours support for urgent issues or project implementations when needed
  • Fulltime
Read More
Arrow Right

IT Support Technician

We are seeking a IT Support Technician to deliver exceptional IT support across ...
Location
Location
United States , San Antonio
Salary
Salary:
85000.00 - 115000.00 USD / Year
revelstaffing.com Logo
Revel Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates Degree in IT or a related field
  • VantageClear certification or active Secret Clearance
  • Proficiency with Active Directory, Microsoft 365, and Windows OS
  • Experience in hardware/software setup, configuration, and troubleshooting
  • Familiarity with networking, Linux, and information security practices
  • Strong communication skills for supporting non-technical users
  • Commitment to continuous learning and staying updated on emerging technologies
Job Responsibility
Job Responsibility
  • Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support
  • Configure and deploy new hardware/software
  • provide basic end-user training
  • Support and maintain Active Directory, Microsoft 365, and Windows environments
  • Provide remote and onsite troubleshooting for hardware, software, and networking issues
  • Maintain clear IT documentation for processes, systems, and activities
  • Ensure proper management of printers, copiers, and scanners
  • Collaborate with vendors and internal stakeholders to optimize systems
  • Participate in training and professional development to strengthen technical expertise
  • Provide after-hours support for urgent issues or project implementations when needed
  • Fulltime
Read More
Arrow Right

IT Support Technician

We are seeking a IT Support Technician to deliver exceptional IT support across ...
Location
Location
United States , Dallas
Salary
Salary:
85000.00 - 115000.00 USD / Year
revelstaffing.com Logo
Revel Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates Degree in IT or a related field
  • VantageClear certification or active Secret Clearance
  • Proficiency with Active Directory, Microsoft 365, and Windows OS
  • Experience in hardware/software setup, configuration, and troubleshooting
  • Familiarity with networking, Linux, and information security practices
  • Strong communication skills for supporting non-technical users
  • Commitment to continuous learning and staying updated on emerging technologies
Job Responsibility
Job Responsibility
  • Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support
  • Configure and deploy new hardware/software
  • provide basic end-user training
  • Support and maintain Active Directory, Microsoft 365, and Windows environments
  • Provide remote and onsite troubleshooting for hardware, software, and networking issues
  • Maintain clear IT documentation for processes, systems, and activities
  • Ensure proper management of printers, copiers, and scanners
  • Collaborate with vendors and internal stakeholders to optimize systems
  • Participate in training and professional development to strengthen technical expertise
  • Provide after-hours support for urgent issues or project implementations when needed
  • Fulltime
Read More
Arrow Right

Help Desk Support Technician

Loyalty Marketing company seeking a candidate for our Help Desk Support Technici...
Location
Location
United States , Farmington
Salary
Salary:
Not provided
entrypointmarketing.com Logo
Entry Point Communications LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2 years prior experience in Help Desk support or call center highly desirable
Job Responsibility
Job Responsibility
  • Troubleshoot/Diagnose equipment following company defined procedures
  • Document all calls and close out activity upon completion of issues
  • Professionally communicate to customers and team members
  • Create operational reports as assigned
  • Work with third party service providers to schedule onsite service
  • Schedule parts shipments and returns
What we offer
What we offer
  • competitive benefits
  • Fulltime
Read More
Arrow Right

Onsite Technical Support Engineer

This role will help advance collaboration at Atlassian, initially helping to del...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Over 4 years of experience in a corporate IT organization, specifically in Workplace Technologies (including laptops, printers, conference rooms, background music, digital signage, town hall spaces)
  • Expert-level understanding of video conferencing technologies, including Zoom, Zoom Rooms, Neat video conferencing hardware, training rooms, town hall spaces, QSYS, and other audio/visual solutions
  • A strong passion for workplace technologies
  • Experience with IT/AV office builds, maintenance, and refreshes
  • Solid understanding of wifi, network protocols and best practices
  • Ability to manage small projects
  • A commitment to continuously improving products and processes
  • The ability to act as a local technology subject matter expert
  • Awareness of security practices and precautions
  • Excellent documentation skills
Job Responsibility
Job Responsibility
  • Deploying and managing the functionality of desktop equipment, conference rooms, town hall spaces, background music services and digital signage
  • Ensuring that all systems are operational and that new setups are ready for success from day one
  • Coordinating with integrators and vendors for builds, refreshes, and maintenance
  • Managing relationships with internal teams, integrators vendors and technicians, serving as the first point of contact for local troubleshooting and system repairs
  • Being a driving force on future expansions and enhancements, guiding our local vendors and partners
  • Helping plan and manage the AV component of local team gatherings, executive visits and occasional major online shows and events using Zoom Webinars and related technologies, usually remotely
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Fulltime
Read More
Arrow Right

IT Service Delivery Consultant Senior (MOC Technician)

IT Service Delivery Consultant Senior (MOC Technician) role involving IT support...
Location
Location
United States , Ft. Meade, MD
Salary
Salary:
40.00 - 47.00 USD / Hour
apexsystems.com Logo
Apex Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to obtain and maintain a TS/SCI CI Poly
  • 5+ years of experience
  • Security+ CE
  • Strong onsite IT Support (HW/SW and networking issues)
  • Preferably experience within a Maritime Operations Center (MOC) or similar
Job Responsibility
Job Responsibility
  • Reimage, ticketing system, troubleshoot, and general IT support within the Maritime Operations Center
  • Assist the field services technicians on-site
  • Responsible for ensuring the internal processes related to Information Technology Service Management (ITSM) and delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability
  • Leverage processes, utilizing Information Technology Infrastructure Library (ITIL) best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives
  • Primary areas of responsibility will be within the areas of incident, problem, change, and availability management
  • Ensure that IT has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility and visibility to the organization
What we offer
What we offer
  • Medical, dental, vision, life, disability, and other insurance plans
  • ESPP (employee stock purchase program)
  • 401K program with company match after 12 months
  • HSA (Health Savings Account on the HDHP plan)
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
  • Corporate discount savings program
  • On-demand training program
  • Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
  • Certification discounts and other perks to associations that include CompTIA and IIBA
  • Dedicated customer service team
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy