Onsite IT Support Specialist Job at Avaloq (Edinburgh)

Onsite IT Support & Operations Specialist

Do you want to be the person who keeps a busy office running smoothly; the perso...

Location

Poland , Kraków

Salary:

Not provided

Keepit

Expiration Date

Until further notice

Requirements

Hands-on experience in onsite IT support or an internal IT team
Confident troubleshooting across both Windows and macOS
A natural ability to explain technical things to non-technical people patiently and clearly
Comfortable working independently and managing your own priorities in a busy office
A pragmatic, get-it-done mindset

Job Responsibility

Set up and prepare laptops and peripherals so new hires are ready to go from day one
Provide face-to-face support at colleagues' desks, troubleshooting Windows and macOS issues, docks, monitors, headsets, and cables
Own the meeting room tech: make sure screens, cameras, and conferencing tools work before every important call
Manage hardware inventory, coordinate replacements, and keep track of what's deployed where
Handle first-line support tickets for hardware, operating systems, and standard applications
Support desk moves, office reconfigurations, and new equipment rollouts as the team grows
Coordinate with vendors and internal teams to resolve issues that go beyond first-line troubleshooting
Follow and improve defined IT processes and escalation paths so nothing falls through the cracks

What we offer

Official employment – Umowa o pracę contract
4 additional working days of vacation leave per full calendar year
3 days of internal sick leave without a doctor's note
Health and Life Insurance
Employee Capital Plan (PPK)
Multisport card compensation
Coverage of professional training sessions, meetups, etc.
English-speaking club with native speakers
Polish language classes
Internet and Glasses reimbursement

Fulltime

IT Support Specialist

The IT Support Specialist will serve as a hands-on IT generalist, providing comp...

Location

United States , West Los Angeles

Salary:

90000.00 - 130000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience in IT support with a strong generalist skill set
Proven experience supporting executives or senior stakeholders in a high-touch environment
Broad technical knowledge across systems, networking, hardware, software, and cloud platforms
Strong troubleshooting skills across Windows, macOS, and common business applications
Experience with networking fundamentals (DNS, DHCP, connectivity, wireless environments)
Excellent communication and interpersonal skills with a service-oriented mindset
High level of discretion and professionalism when handling sensitive information
Ability to prioritize and manage multiple requests in a fast-paced environment

Job Responsibility

Provide high-touch, white-glove IT support to executives and end users, both onsite and remotely
Troubleshoot and resolve issues across hardware, software, networking, and mobile devices
Support and maintain end-user environments including laptops, desktops, printers, and collaboration tools
Administer and support conference room and video conferencing technologies
Manage onboarding/offboarding processes, including equipment setup and access configuration
Maintain core IT systems including operating systems, applications, and network connectivity
Partner with external vendors for system maintenance, upgrades, and issue resolution
Support basic IT security best practices and ensure secure usage of devices and systems
Proactively identify opportunities to improve IT processes, user experience, and system reliability
Provide clear communication, training, and guidance to users on technology tools and best practices

What we offer

Comprehensive health, dental, and vision insurance
Paid time off, including vacation and sick leave
Opportunity to work in a high-impact, trusted IT role supporting senior leadership
Discretionary bonus
medical, vision, dental, and life and disability insurance (for contract/temporary professionals)
enrollment in company 401(k) plan (for contract/temporary professionals)

Fulltime

IT Support Specialist

We are seeking a proactive, adaptable IT Support Specialist to play a critical r...

Location

United States , Los Angeles

Salary:

120000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of IT support experience, ideally within fast-paced, high-expectation environments
Strong understanding of cybersecurity principles and information security concepts
Experience with cloud platforms such as Azure
Knowledge of DNS, DHCP, DFS, Group Policy, networking technologies, and wireless infrastructure
Ability to diagnose and prioritize technical incidents quickly and effectively
Excellent written and verbal communication skills
Strong analytical thinking and creative problem-solving abilities
Comfortable learning new technologies and adapting to changing environments
Ability to maintain confidentiality and exercise sound judgment with sensitive information
Valid driver's license and willingness to travel to offsite locations as needed

Job Responsibility

Deliver onsite and remote technical support across a wide range of technologies and users
Troubleshoot and resolve issues involving workstations, servers, printers, mobile devices, conferencing systems, and business applications
Maintain and support essential IT infrastructure including operating systems, applications, laptops, desktops, hardware, email systems, and security tools
Administer and support conference room and video collaboration technologies
Partner with external technology and security providers for infrastructure support, maintenance, software releases, upgrades, and patch management
Identify recurring technical issues and improve processes to reduce failures and increase efficiency
Support mission-critical IT initiatives and technology improvements that enhance productivity
Set up and deploy equipment, software, and user environments
Create training materials and educate users on technology best practices
Research and evaluate emerging technologies and tools

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

IT Support Specialist

Location

Australia , Sydney

Salary:

Not provided

Appian Corporation

Expiration Date

Until further notice

Requirements

Advanced Desktop OS Administration: Demonstrated advanced proficiency in desktop operating system administration.
Communication Skills: Exceptional verbal and written communication abilities.
Problem-Solving Skills: Strong problem-solving skills, including the ability to independently resolve technical issues, with a keen attention to detail.
B.S. in Engineering, Information Systems, Computer Science, or a related field.
Ability to work nights or weekends, as needed, to perform regular onsite maintenance or on-call duties.
Three (3) years of relevant experience in information technology services.
Ability to lift up to 22.5kgs.

Job Responsibility

Desktop Administration: Assist with the administration of both Windows and Mac desktop operating systems.
Productivity Improvement: Enhance Appian's overall productivity through technical support and solutions.
Initial Technical Support: Provide primary technical assistance to Appian's global employees via the Service Desk case management system.
Mission-Critical Issue Resolution & Documentation: Offer on-call support for critical issues, meticulously documenting solutions within the case management system.
Escalation Support: Provide advanced support to Business Technology team across the service desk.
System Enhancement: Contribute to improving overall system security, performance, and availability.
Hardware and Software Lifecycle Management: Assist with the complete lifecycle management of end-user hardware and software inventory.
Audio and Video Support: Provide technical assistance for audio and video requests and events.
Inventory Management: Maintain a well-organized inventory system for all equipment.
Documentation Management: Maintain and continuously contribute to a comprehensive repository of technical documentation.

What we offer

Health coverage
Employee Assistance Program (EAP) with free mental health support
Life and disability insurance
Employee Stock Purchase Program (ESPP)
Retirement/pension plan
Wellness dollars
Tuition reimbursement
Family-forming benefits

Fulltime

IT Support Specialist

We are looking for an IT Support specialist to provide hands-on desktop support ...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated hands-on expertise administering Microsoft Intune, Jamf, including device deployments, rollout execution, and policy configuration
Strong experience with Windows and Mac/OS environments, including technologies such as Office 365, Active Directory, Intune, JAMF, and Azure
Solid background supporting Windows environments in a desktop support or endpoint management capacity
Ability to independently troubleshoot end-user issues across hardware, software, identity, and device management areas
Experience working in a detail-oriented environment with a service-oriented approach to supporting business users
Comfortable working in a primarily remote role with onsite presence in San Francisco
Exposure to networking concepts is helpful, though not required
Experience with financial services or similarly structured business environments is an advantage

Job Responsibility

Administer and optimize Microsoft Intune to support device deployment, policy enforcement, application delivery, and endpoint lifecycle management
Manage core Microsoft 365 administration, and MDM tasks across services such as Office 365, Azure-related user access, and Active Directory environments
Provide desktop and end-user support for approximately 300 employees, resolving hardware, software, and access-related issues in a timely manner
Lead endpoint rollout activities, including new device provisioning, configuration updates, and controlled implementation of workplace technology changes
Troubleshoot Windows-based systems and ensure consistent performance, security, and usability across supported devices
Collaborate with internal teams to maintain reliable user computing environments and address escalated technical support needs
Document support procedures, configurations, and recurring issues to improve service efficiency and operational consistency
Support basic networking-related troubleshooting when needed to assist with connectivity and user access concerns

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

It Support Specialist - Kauffman Stadium - Concessions

The IT Support Specialist is responsible for the day-to-day and event-based IT n...

Location

United States , Kansas City

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Working towards or possess an associate degree in information technology, Computer Science, or a related field (preferred but not required)
2+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systems
Has experience working in a concessions/stadium environment (preferred)
Proven ability to effectively troubleshoot IT issues
Basic understanding of IT systems and infrastructure
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Ability to work under pressure and meet deadlines
Ability to work stadium/arena events while constantly on the move between properties

Job Responsibility

Responsible for proactive support and maintenance around POS systems and other technologies in use during events
Communicate application issues to appropriate application owners and vendors
Ensure the delivery of high-quality IT services to support the business
Work cooperatively and take direction from onsite IT Lead
Stay up to date on the latest IT trends and technologies
Be familiar with IT audits and security assessments
Resolve IT incidents and problems
Represent the IT department to onsite leadership
Employee is frequently required to stand
walk

IT Support Specialist

We are looking for a dependable IT Support specialist to provide hands-on assist...

Location

United States , Detroit

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1-2 years of experience in IT support, desktop support, or help desk environments
Hands-on experience with Microsoft Windows 10 and general Microsoft Windows system support
Ability to install hardware components, computer monitors, software applications, and device drivers
Working knowledge of Active Directory for basic user or system support tasks
Experience performing basic troubleshooting for desktops, peripherals, and common end-user issues
Familiarity with service desk ticketing processes and documenting support activities clearly
Availability to work onsite on a part-time, short-term contract schedule from Monday through Thursday, excluding office closure dates

Job Responsibility

Prepare and configure desktop workstations, monitors, and related equipment for employee use in the office
Install operating system updates, software applications, and device drivers to ensure systems are ready for day-to-day business operations
Provide onsite troubleshooting for common technical issues involving Windows-based computers, peripherals, and user setup concerns
Assist the internal IT team with desk-side support activities during the office setup period and respond promptly to technical requests
Track, update, and help resolve service desk tickets related to workstation deployment, software installation, and end-user support
Support user account and access-related tasks within Active Directory as needed for workstation readiness and onboarding activities
Verify that newly installed hardware and software are functioning properly and escalate complex issues when necessary

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Parttime

IT Support Specialist

We have a client in Westlake that is seeking an onsite IT Support Specialist for...

Location

United States , Westlake

Salary:

30.00 - 35.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of IT support experience (ideally in an enterprise environment)
Strong experience supporting macOS and Google-based environments
Comfortable troubleshooting hardware, software, and access issues
Experience supporting conference room technology / AV setups
Ability to work independently onsite while collaborating with remote teams
Strong communication skills
able to support employees at all levels, including light executive presence

Job Responsibility

Provide Tier 1 IT support with some exposure to light Tier 2 issues
Actively manage and respond to ticket queue via ServiceNow
Troubleshoot macOS issues (mac-heavy environment)
Handle break/fix support across hardware and software
Support conference rooms and AV setups, including: Google Meet, Logitech conference room hardware, Some exposure to Zoom
Provide support across: Google Workspace, Okta (SSO / access issues), iOS devices, General SaaS applications

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Parttime

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Onsite IT Support Specialist

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