Onsite General Manager Job at Associa (Kissimmee)

Job Description

The Onsite General Manager is responsible for the overall operation of the property and the day-to-day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building and ensures compliance with all applicable regulatory agencies and federal, state and local laws. The General Manager works closely with the Board of Directors of the association to manage the day-to-day operations of the community including fiscal management, facilities management, record keeping and communication.

Job Responsibility

Assist with implementation of Board policy and directives within the scope of the management agreement
Works with the board on strategic initiatives, policy governance and association projects
Supervise all the staff at the community
Assist with employee hiring, training, supervising, and performance management
Assist with preparing schedules and establishing priorities for routine and special work projects
Assist with annual budget
Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed
Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation
Attend Board meetings per the management agreement and community events as needed
Prepare Board packages according to established time frames
Ensure Board of Directors is aware of legal actions involving the Association
Maintain unit and contract files relating to the operations of the Association
Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted
Responsible for oversight of Marquis staff as contract provides
Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow-up actions as required
Other duties as assigned

Requirements

Valid Florida Community Association Manager License (LCAM) required
Associate or bachelor’s Degree preferred
Food Service Certification (FSC), or willingness to obtain, required
Solid knowledge of Microsoft Outlook, Excel, and Word
Solid knowledge of Construction and Restoration
Strong leadership abilities and comfort with public speaking (small and large groups)
Conflict resolution skills
Ability to meet deadlines and address time-sensitive issues
Superior multi-tasking skills
Excellent written and verbal communication
Ability to provide high-level customer service with astute attention to detail and organization
Must be a team player
Ability to manage workflow amid shifting priorities
Adaptable and dependable with a solid attendance record
Professional and respectful demeanor with all staff and guests at all times

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Onsite General Manager

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