Onsite Event Coordinator, Fever

Fever

Location:
Australia, Sydney

Category:
Art and Entertainment

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Job Responsibility:

Coordinate and manage on-site event staff
ensuring each staff member is trained in their duties whether it is validating tickets, guaranteeing all staff goes through Fever policies
Operations of the events: Inventories: manage and control all devices used in the event (PDAs, computers, POS etc)
Validation: control the validation system and devices (Fever Partners App)
Flow: control flow of people throughout the entire experience avoiding bottlenecks, crowding and controlling queues
Onsite payment devices and accounts - F&B/Merch
Handle onsite customer complaints, provide appropriate solutions and alternatives within the time limits
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Daily reporting to Fever Managers about the status of the event
including both the pre and post event findings and feedback, onsite incidences etc
Point of contact between partner/production/onsite staff and Fever. The Onsite Coordinator will represent Fever Brand onsite and should know everything related to our Culture, Brand and Policies

Requirements:

English fluent (C1 or above)
Excellent face-to-face communication skills
Highly organized and efficient
Time management skills are key
A problem-solver with the ability to think strategically and efficiently when faced with on-site issues
Willing to learn from mistakes and give feedback on ways of improving the experiences
Collaborative approach and willing to get hands dirty and work on all required events tasks
Be decisive and organized
Love being part of a dynamic team in a growing company

What we offer:

Attractive compensation package and the potential to earn a significant bonus for top performance
Opportunity to have a real impact in a high-growth global category leader
Work in a location in the heart of Melbourne
40% discount on all Fever events and experiences
Private health insurance
Classpass
Work in the heart of the city, with possible travel across our markets
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with

Additional Information:

Job Posted:
July 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Onsite Event Coordinator