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At KARL STORZ, we are driven by a mission to enhance global health through innovative technology designed to tackle the most complex surgical procedures and medical challenges. One of the most rewarding ways to launch your career with us is by joining our Onsite Endoscopic Specialist (OES) team. In this role, you will be at the forefront of healthcare innovation, providing hands-on support for KARL STORZ advanced medical devices—ranging from hand instruments to state-of-the-art video equipment—within your assigned hospital. As an OES, you will collaborate closely with the Sterile Processing Departments and Operating Room teams, playing a critical role in ensuring the success of surgical procedures. This position is more than just a job—it is a gateway to an exciting and diverse career path. Whether you aspire to transition into medical device sales, advance into leadership, share your knowledge as an educator, or specialize in marketing, the opportunities for growth within KARL STORZ are limitless.
Job Responsibility:
Face-to-face customer support, including OR, SPD and Biomed
Video tower/system set-up and support
Inspection, repair, troubleshooting and replacement of KARL STORZ devices
Monitoring, reporting, and facilitating repair/exchange transactions
Transporting, cleaning/sterilization and packaging of instruments after use
Troubleshoot video and instrument issues in the O.R.
Instrument/equipment repair management
Requirements:
A minimum of high school diploma or equivalent
Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role
Excellent written and spoken English language business communication skills
Demonstrated success working in a collaborative, service-oriented team environment
Effective communicator, collaborative, and effective time management
Possess exceptional organizational skills and the ability to multi-task
MS Office - proficient user
Role requires the completion of a drug screening for safety-sensitive positions
Professional Growth & Development: financial support to obtain industry certifications, reimbursement for certification exam fees and study materials, ongoing training and educational opportunities
Collaborative & Dynamic Work Environment: cross-functional collaboration, regular feedback, recognition
Access to Cutting-Edge Medical Technologies: work with state-of-the-art medical equipment
Medical/Dental/Vision including wellness program and pet insurance