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The Onsite EAP Counselor full-time role is a unique and exciting opportunity to provide EAP counseling, management consultations, program promotion, critical incident response, and training, etc. to employees, as well as case manage mandatory Drug Free Workplace referrals and conduct expatriate readiness interviews. You may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues. This role will report to the Spring Health Clinical Manager.
Job Responsibility:
Provide on-site support to managers, people teams, and members onsite at the customer location, a large aerospace company
Provide management consultation to leaders in order to enhance employee wellbeing and workplace effectiveness
Conduct assessment to determine Service Agreement and Recovery Plan for referred employees
Monitor employees’ engagement in the mandatory Drug Free Workplace referral process
Delivery of critical incident response services
Conduct trainings and facilitate Spring Health benefit promotion events
Develop expert-level understanding of the customer benefit ecosystem and available support programs
Provide solution-focused employee mental health counseling, consultation, support, and connection to appropriate resources
Complete required internal training and assignments and attend Spring Health Clinical Team meetings
Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up
Identify and problem-solve issues that create barriers or disruption to care, with support from leadership
Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements
Other responsibilities as it applies to the success of this role
Requirements:
LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required)
unrestricted license to practice psychotherapy in the state you are practicing in
EAP experience required
SAP qualified preferred
CEAP certification preferred
Supervisory experience and/or experience working with management and human resource professionals preferred
Demonstrated SUD experience
Experience working with diverse populations (bilingual preferred)
Knowledge of healthcare settings and community resources
Tech and computer savvy: comfortable adopting new technologies and platforms and efficient in tech-related tasks
Excellent written and verbal communication skills
You have been trained and have experience in delivering management consultation, management referrals, critical incident response, and EAP presentations
You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
(Psychologist, LCSW, LMFT, LPC, LMHC, etc.) We are not able to accept applications from anyone requiring licensed supervision
You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks
You are committed to high quality documentation of service delivery that is completed in a timely manner
You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators
Nice to have:
SAP qualified
CEAP certification
Supervisory experience and/or experience working with management and human resource professionals
Experience working with diverse populations (bilingual)
What we offer:
Health, Dental, Vision benefits start on your first day
Access to One Medical accounts
HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs
Employer sponsored 401(k) match of up to 2%
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Competitive paid time off policies including vacation, sick leave and company holidays
At 6 months tenure, parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
Access to Noom, a weight management program
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Access to Wellhub
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year
$200 per year donation matching to support your favorite causes