Onsite desktop support Job at Randstad (Halifax)

Desktop IT Support Technician

A confidential organization is seeking an experienced Desktop Support Technician...

Location

United States , San Francisco

Salary:

85000.00 - 120000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

High school diploma required
IT degree preferred
1–3 years of technical support or IT helpdesk experience
Active Security Clearance OR VantageClear Credential (required)
Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
Excellent communication, customer service, and problem-solving skills
Ability to work independently in an onsite corporate environment

Job Responsibility

Provide on-site technical support for hardware, software, and network-related issues
Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
Install, configure, image, and deploy hardware and software
Assist users with application, operating system, and connectivity issues
Respond promptly to incidents and service requests via phone, email, or in-person
Document all work, solutions, and updates in the ticketing system
Collaborate with IT teams for escalations and project-based work
Maintain accurate inventory of IT assets and ensure compliance with security protocols
Provide user training and guidance on IT policies and best practices

Fulltime

Desktop IT Support Technician

A confidential defense organization is seeking an experienced Desktop Support Te...

Location

United States , Phoenix

Salary:

85000.00 - 120000.00 USD / Year

Revel Staffing

Expiration Date

Until further notice

Requirements

High school diploma required
IT degree preferred
1–3 years of technical support or IT helpdesk experience
Active Security Clearance OR VantageClear Credential (required)
Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
Excellent communication, customer service, and problem-solving skills
Ability to work independently in an onsite corporate environment

Job Responsibility

Provide on-site technical support for hardware, software, and network-related issues
Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
Install, configure, image, and deploy hardware and software
Assist users with application, operating system, and connectivity issues
Respond promptly to incidents and service requests via phone, email, or in-person
Document all work, solutions, and updates in the ticketing system
Collaborate with IT teams for escalations and project-based work
Maintain accurate inventory of IT assets and ensure compliance with security protocols
Provide user training and guidance on IT policies and best practices

Fulltime

Onsite Technical Support Engineer

This role will help advance collaboration at Atlassian, initially helping to del...

Location

Australia , Melbourne

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Over 4 years of experience in a corporate IT organization, specifically in Workplace Technologies (including laptops, printers, conference rooms, background music, digital signage, town hall spaces)
Expert-level understanding of video conferencing technologies, including Zoom, Zoom Rooms, Neat video conferencing hardware, training rooms, town hall spaces, QSYS, and other audio/visual solutions
A strong passion for workplace technologies
Experience with IT/AV office builds, maintenance, and refreshes
Solid understanding of wifi, network protocols and best practices
Ability to manage small projects
A commitment to continuously improving products and processes
The ability to act as a local technology subject matter expert
Awareness of security practices and precautions
Excellent documentation skills

Job Responsibility

Deploying and managing the functionality of desktop equipment, conference rooms, town hall spaces, background music services and digital signage
Ensuring that all systems are operational and that new setups are ready for success from day one
Coordinating with integrators and vendors for builds, refreshes, and maintenance
Managing relationships with internal teams, integrators vendors and technicians, serving as the first point of contact for local troubleshooting and system repairs
Being a driving force on future expansions and enhancements, guiding our local vendors and partners
Helping plan and manage the AV component of local team gatherings, executive visits and occasional major online shows and events using Zoom Webinars and related technologies, usually remotely

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

First Line IT Support

Following company training the successful applicant will be responsible for a sm...

Location

United Kingdom , High Wycombe

Salary:

21000.00 - 24000.00 GBP / Year

5G Communications Ltd.

Expiration Date

Until further notice

Requirements

Minimum of 1 years in a Desktop Support environment
Proficient with Windows Desktop Operating Systems essential (Windows 7/8/10) / MAC
Basic Experience with Windows Server Operating Systems
Proficient with Microsoft Office Applications essential (2016 / 2019 / Office 365)
Basic Networking knowledge ex (DHCP, DNS)
Basic Experience with various Internet Connectivity Mediums essential, ex ADSL, Fibre
Basic Experience with Enterprise Antivirus packages
Basic Experience Backup management
A Levels
Have previous IT remote telephone support experience

Job Responsibility

Remote IT Telephone Support for customers
Remote assistance to end users covering hardware, operating system, file and print, personal productivity suites, email, Internet, Intranet access
Provide remote support using any industry accepted remote support software
Interface and collaborate with other 3rd party vendors to ensure seamless integration and support services
Adherence to a call logging process
Password resets/mail routing/new accounts etc
Logging customer queries and meeting SLA’s
Updating existing tickets with SLA time
Remote IT Maintenance for customers
Ensuring that the operating system and personal productivity applications are up to date with the latest service packs, patches and drivers

What we offer

Training and development plans
Staff bonuses and holiday incentives

Fulltime

Spc I, BT Support

The position involves assisting the Business Technology (BT) support teams with ...

Location

United States , Atlanta

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

H.S. Diploma
Minimum 3 years’ experience associated with end user technology support and IT related environments
Minimum of three years customer service experience in Computer Technology
Must possess excellent communication (written and verbal), organizational, and problem solving skills
Must effectively interact with several different personalities and levels of management
Must be self-motivated, resourceful, reliable, and trustworthy
Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software
Must have experience with supporting, installing, and configuring Order Entry applications
Must be able to use remote support tools to be able to troubleshoot remote computer devices
Must be available for after hour support and weekend on-call support as needed

Job Responsibility

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site workstation support and knowledge transfer to the Desktop/Laptop support team
Account administration and support for Order Entry applications
Assists with desktop hardware relocation where required

Fulltime

Specialist II

The position involves assisting the Business Technology (BT) support teams with ...

Location

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

H.S. Diploma and minimum 5 years’ experience associated with end user technology support and IT related environments
Experience with Slack, Artifactory, Dynatrace, DataDog, Grafana, Kibana, Inteliu, Optimizely and SmartSheet
Minimum of five years customer service experience in Computer Technology
Must possess excellent communication (written and verbal), organizational, and problem solving skills
Must effectively interact with several different personalities and levels of management
Must be self-motivated, resourceful, reliable, and trustworthy
Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software
Must have experience with supporting, installing, and configuring Order Entry applications
Must be able to use remote support tools to be able to troubleshoot remote computer devices
Must be available for after hour support and weekend on-call support as needed

Job Responsibility

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Contribute to the development of policies and procedures
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required
Account administration and support for Order Entry applications

Fulltime

Desktop Analyst II

Robert Half is the world’s first and largest specialized talent solutions firm t...

Location

United States , Jersey City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Email Correspondence
Familiarity with the software 'About Time'
Ability to provide clear, concise answers to client queries
Knowledge of various Methods used in IT support
Experience in conducting system Upgrades
Proven track record in providing excellent Customer Support
Skilled in Submission of technical reports and documentation
Expertise in Desktop Hardware maintenance and repair
Ability to provide Onsite support when necessary
Knowledge of Laptop Hardware and its troubleshooting

Job Responsibility

Provide IT support through various channels such as phone, email, and in-person requests
Troubleshoot and resolve hardware and software issues in a timely and courteous manner
Manage and track all problem and resolution activity within the tracking system
Install and configure basic PC software applications like Microsoft Office, Citrix, etc.
Stage and configure new and existing desktops, laptops, and peripheral equipment
Act as primary and secondary support for computer upgrades and installations
Assist in managing hardware and software assets
Participate in the hardware warranty repair process
Contribute to the continuous development of problem-solving techniques and more efficient support methods
Display proficiency in both PC and MAC systems

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Azure qualified Technical Support Engineer

This is a fully onsite, hands-on desktop role for an initial 6-week contract, wi...

Location

United Kingdom , London

Salary:

Not provided

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Proven VIP / Executive Desktop Support experience within Investment Banking
Azure certification with practical exposure to Azure-based user and endpoint support
Minimum 5 years’ experience across 1st–3rd Line Desktop / End-User Support
Strong onsite desktop support background, including floor walking and desk-side troubleshooting
Experience working within a Service Desk / Incident Management environment
Advanced support of Windows OS (Windows 7 & Windows 10)
Microsoft Office 365 desktop support (Outlook, Teams, Excel, Word)
Strong knowledge of Windows workstation builds, imaging, and hardware troubleshooting
Confident supporting users both face-to-face and remotely
Exceptional customer-facing skills, with a polished, professional presence

Job Responsibility

Deliver white-glove, face-to-face technical support
Resolving incidents quickly and professionally
Maintaining excellent customer experience standards
Supporting front-office and senior stakeholders in a high-pressure investment banking environment

Fulltime

Onsite desktop support

Randstad

Location:
Canada , Halifax

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 02, 2026

Expiration:
February 09, 2026

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