Onsite Desktop Support Engineer Job at NTT DATA (Perai)

Onsite Technical Support Engineer

This role will help advance collaboration at Atlassian, initially helping to del...

Location

Australia , Melbourne

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Over 4 years of experience in a corporate IT organization, specifically in Workplace Technologies (including laptops, printers, conference rooms, background music, digital signage, town hall spaces)
Expert-level understanding of video conferencing technologies, including Zoom, Zoom Rooms, Neat video conferencing hardware, training rooms, town hall spaces, QSYS, and other audio/visual solutions
A strong passion for workplace technologies
Experience with IT/AV office builds, maintenance, and refreshes
Solid understanding of wifi, network protocols and best practices
Ability to manage small projects
A commitment to continuously improving products and processes
The ability to act as a local technology subject matter expert
Awareness of security practices and precautions
Excellent documentation skills

Job Responsibility

Deploying and managing the functionality of desktop equipment, conference rooms, town hall spaces, background music services and digital signage
Ensuring that all systems are operational and that new setups are ready for success from day one
Coordinating with integrators and vendors for builds, refreshes, and maintenance
Managing relationships with internal teams, integrators vendors and technicians, serving as the first point of contact for local troubleshooting and system repairs
Being a driving force on future expansions and enhancements, guiding our local vendors and partners
Helping plan and manage the AV component of local team gatherings, executive visits and occasional major online shows and events using Zoom Webinars and related technologies, usually remotely

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

IT Support Engineer

We are seeking a dedicated and customer-focused IT Support Engineer to join our ...

Location

United States , Pleasanton

Salary:

104700.00 - 141700.00 USD / Year

10x Genomics

Expiration Date

Until further notice

Requirements

3 years of hands-on IT Support/system administration experience
3 years supporting and provisioning Windows and macOS devices
Experience supporting a large SaaS environment (Okta, Google Workspace, Zoom, Slack, Kandji, Intune, etc)
Experience administering Okta, Zoom, and/or Google Workspace
Experience with A/V support (ie. conference rooms, webinars, etc)

Job Responsibility

Provide day to day technical support to users (onsite and remote), assisting them with their workstations, laptops, productivity software, and audio/visual systems
Provide white-glove support for our executive leadership when necessary
Provide A/V support for our conference rooms and webinars
Manage incident lifecycle through our ticketing systems (Asana/ServiceNow), ensuring accurate documentation, timely communication, and adherence to SLAs
Conduct hardware diagnostics, repair, and replacement for desktop computers, laptops, and peripherals
Collaborate with other teams to provide technical and customer support
Deploy, configure, and maintain standardized corporate images and software packages using MDM tools (Microsoft Intune, Kandji)
Develop and maintain clear, up-to-date documentation (Knowledge Base articles, process guides) for complex troubleshooting procedures

What we offer

Equity grants
Comprehensive health and retirement benefit programs
Annual bonus program or sales incentive program
Generous time off
Competitive and comprehensive health benefits package
Family friendly policies like parental leave

Fulltime

Application Support Engineer

The Application Support Engineer (ASE) is a hybrid techno-functional role respon...

Location

Salary:

Not provided

AssetSoft

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, IT, or a related field
2+ years of experience in application support, technical troubleshooting, or a similar role
Strong knowledge of SQL for data queries and troubleshooting
Hands-on experience with REST/SOAP APIs, including testing via tools like Postman
Familiarity with enterprise applications such as Yardi, MRI Software, Procore, and IVIVA, RapidGlobal
Excellent analytical skills to quickly understand and resolve complex issues
Strong communication skills to engage with technical and non-technical stakeholders effectively
Ability to manage stress and handle aggressive timelines or challenging clients
Understanding real estate, property management systems, and accounting processes is preferred
Familiarity with ticketing systems, remote desktop applications, and collaboration platforms (e.g., Teams)

Job Responsibility

Serve as the primary point of contact for client-reported application issues raised through ticketing systems, email, or communication channels (e.g., Teams)
Analyze, troubleshoot, and resolve application-related issues, including access, performance, and configuration problems
Query and analyze SQL databases to retrieve data and resolve discrepancies
Test and debug API integrations for real-time data exchange between software systems (e.g., MRI, IVIVA)
Investigate browser-specific issues and recommend solutions (e.g., clearing cache)
Maintain a well-documented knowledge base with step-by-step guides for common issues
Log all incidents in a ticketing system, including troubleshooting steps and resolutions, to ensure traceability and consistency
Work closely with software vendors to escalate unresolved issues, ensuring timely responses within agreed SLAs
Partner with internal teams for cross-functional tasks such as testing, training, and process improvement
Conduct remote and onsite sessions for end users to help them understand system functionalities and best practices

Fulltime

IT Site Support Engineer

We’re looking for a seasoned all-rounder to join our brilliant team of three eng...

Location

United Kingdom , Crewe

Salary:

Not provided

AO

Expiration Date

Until further notice

Requirements

Strong working knowledge of all Windows OS, including Windows 10 and 11
Solid experience with Apple macOS
Good understanding of printers and print management solutions
Extensive experience with the Microsoft 365 suite
Familiar with Microsoft Azure Active Directory and Exchange (online and on-premises)
Good grasp of networking and internet technologies, including OS setup and configurations, plus troubleshooting DNS and DHCP
Experience with software deployment tools like SCCM and Intune
Confident using device configuration tools such as Autopilot and Intune
Skilled in hardware repairs for laptops, desktops, and mobile devices
In-depth knowledge of Microsoft Teams, SharePoint, and OneDrive

Job Responsibility

Prioritise calls and handle escalations when they pop up
Visualise the issue, get creative, and find the fix
Keep our end users updated every step of the way - clear, simple, and straight to the point
Be approachable, helpful, and great to work with
Support our live application systems and keep everything running smoothly
Identify improvements and help drive positive change
Remote monitoring of critical products, service levels, and PC/server configurations
Provide onsite or offsite support when needed (travel across the UK will be part of the job)

What we offer

Holidays
25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
Pension
Contribute 5% of your annual salary and we'll do the same, giving you a little extra support for the future
Be a VIP at the AO Arena
we have loads of opportunities to win free tickets and pre-sale access!
Health & wellbeing
discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more
Discounts
exclusive discounts across our product range

Fulltime

Desktop Support Engineer

We are seeking a Desktop Support Engineer to provide high-level onsite technical...

Location

United States , Madison

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of in-person desktop support experience in a detail oriented environment
Experience with Intune and SCCM, including environments migrating to Intune
Strong customer engagement skills, with experience supporting leadership and executives
2+ years of PowerShell experience for automation and administration
Experience with onsite networking troubleshooting and physical connectivity support

Job Responsibility

Provide advanced onsite desktop support for end users, including executive leadership
Manage escalations and rollover tickets from the help desk team
Assist with device deployments and system rollouts
Use PowerShell to automate tasks and support system administration
Support and troubleshoot networking issues onsite in the absence of a network engineer
Serve as the point of contact for physical IT needs (hardware installs, connectivity, workstation setups, etc.)
Deliver a high-touch, customer-focused support experience

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Break/fix engineer

We are seeking a Break/Fix Engineer (L2) to provide onsite hardware support acro...

Location

United Kingdom , Nottingham

Salary:

Not provided

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

L2-level knowledge of laptops and desktops (HP/Lenovo preferred)
Ability and willingness to perform break/fix repairs under supervision
Previous Field Experience Essential
Own vehicle and essential tools preferred
Strong time management and organisational skills
Flexibility to work across multiple sites

Job Responsibility

Attend designated customer sites to perform laptop and desktop break/fix activities
Conduct hardware repairs, reassembly, and component swaps following guidance
Support diagnostics and troubleshooting of HP and Lenovo devices
Use a mobile service app to: Manage and update tickets
Collect and return parts daily
Record completed work and close tickets
Follow instructions from senior engineers for BIOS updates, branding, and other tasks
Maintain safe working practices and report issues to the support line
Deliver professional customer service while onsite

What we offer

Mileage and parking claimable

Fulltime

Azure qualified Technical Support Engineer

This is a fully onsite, hands-on desktop role for an initial 6-week contract, wi...

Location

United Kingdom , London

Salary:

Not provided

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Proven VIP / Executive Desktop Support experience within Investment Banking
Azure certification with practical exposure to Azure-based user and endpoint support
Minimum 5 years’ experience across 1st–3rd Line Desktop / End-User Support
Strong onsite desktop support background, including floor walking and desk-side troubleshooting
Experience working within a Service Desk / Incident Management environment
Advanced support of Windows OS (Windows 7 & Windows 10)
Microsoft Office 365 desktop support (Outlook, Teams, Excel, Word)
Strong knowledge of Windows workstation builds, imaging, and hardware troubleshooting
Confident supporting users both face-to-face and remotely
Exceptional customer-facing skills, with a polished, professional presence

Job Responsibility

Deliver white-glove, face-to-face technical support
Resolving incidents quickly and professionally
Maintaining excellent customer experience standards
Supporting front-office and senior stakeholders in a high-pressure investment banking environment

Fulltime

Systems Support Senior Analyst

The Systems Support Senior Analyst role involves providing desktop support and l...

Location

Mexico , Mexico City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1–3 years in desktop support, IT field services, or similar onsite support role
Strong hands‑on experience with Windows desktop/laptop install, configuration, and troubleshooting
Basic networking concepts: IP, DNS, DHCP, VLAN basics
Wi‑Fi connectivity troubleshooting from the user side
Ability to safely rack and stack standard IT equipment
Ability to follow runbooks/procedures from remote engineers
Strong customer service mindset and professional onsite demeanor
Clear verbal and written communication (with local leadership and remote teams)
Reliable, punctual, and comfortable acting as the onsite face of IT
Willingness to learn and cross‑train to ensure redundancy between the two roles

Job Responsibility

Participate from day one in the facility build‑out (rack‑and‑stack, basic setup)
Provide ongoing hands‑on desktop and local connectivity support
Assist with rack‑and‑stack of IT equipment (servers, switches, firewalls, APs) under remote engineering guidance
Support initial site setup and basic connectivity checks for access switches, wireless infrastructure, basic firewall/perimeter gear
Image and configure Windows desktops/laptops per Circle K’s standard desktop build
Handle new hire onboarding: Prepare and issue devices, perform standard user setup and configuration
Provide Level 1 troubleshooting for Hardware, OS, and standard corporate applications, Printers and common peripherals
Troubleshoot basic LAN/WLAN issues for end‑users (wired and wireless)
Validate ports/VLANs and escalate configuration changes to central teams
Perform basic wireless troubleshooting (signal/SSID/access issues) and escalate complex issues

Fulltime

Onsite Desktop Support Engineer

NTT DATA

Location:
Malaysia , Perai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Onsite Desktop Support Engineer

NTT DATA

Location:Malaysia , Perai

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 18, 2026

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Location:
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Category:
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Contract Type:
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Job Posted:
February 18, 2026