Onsite Desktop Support Engineer Job at NTT DATA (Perai)

Desktop Support Engineer

With a legacy of over 30 years, Inspirisys has excelled in driving digital trans...

Location

India , Gurugram, Delhi, Jaipur

Salary:

Not provided

Inspirisys Solutions Limited

Expiration Date

Until further notice

Requirements

4+ Years experience in Desktop support
Technical Graduate Like B.E./B.TECH/B.SC/Diploma
Excellent verbal and written communication skills

Job Responsibility

Installation & configuration of PCs, Loading, reloading & repair of OS, Loading of required software, drivers, utilities
Onsite ERP support and troubleshooting and if required communicate with ERP team for fixing problem
Installation of Antivirus software, repair & maintenance
Backup of Data, user profile, mails in case of reformatting of PC
Asset tracking & labelling
Installation and Configuration of printers also knowledge of basis troubleshooting
Co-ordinate and follow up with vendor for warranty/support services

Fulltime

Desktop Support Engineer

We are seeking a detail oriented PC Refresh /Build Technician to support large s...

Location

United States , Worcester

Salary:

91697.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Experience with Windows OS imaging using SCCM, including deployment and basic troubleshooting
Strong customer service skills with the ability to work directly and effectively with end users
Solid understanding of hardware components, device setup, configuration, and asset tracking systems
Ability to work independently, manage workload efficiently, and meet deployment timelines
Hands-on experience with Windows 11 setup, configuration, troubleshooting, and user migration activities
Proficiency in Excel for generating hardware requirement reports, deployment progress reports, and completion summaries
Good working knowledge of ServiceNow, including ticket updates, asset management, and workflow navigation

Job Responsibility

Perform end to end PC refresh tasks including imaging, data backup/restore, application setup, and user profile migration
Coordinate deployment schedules with end users and provide onsite or remote technical assistance
Document refresh progress, update asset management tools, and maintain accurate inventory records
Troubleshoot hardware and software issues encountered during the refresh process and escalate when necessary
Meet weekly deliverables and deployment targets to ensure project timelines are achieved

Fulltime

Desktop Support Engineer

We are seeking a Desktop Support Engineer to provide high-level onsite technical...

Location

United States , Madison

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of in-person desktop support experience in a detail oriented environment
Experience with Intune and SCCM, including environments migrating to Intune
Strong customer engagement skills, with experience supporting leadership and executives
2+ years of PowerShell experience for automation and administration
Experience with onsite networking troubleshooting and physical connectivity support

Job Responsibility

Provide advanced onsite desktop support for end users, including executive leadership
Manage escalations and rollover tickets from the help desk team
Assist with device deployments and system rollouts
Use PowerShell to automate tasks and support system administration
Support and troubleshoot networking issues onsite in the absence of a network engineer
Serve as the point of contact for physical IT needs (hardware installs, connectivity, workstation setups, etc.)
Deliver a high-touch, customer-focused support experience

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

New

L2 IT Onsite Support Consultant

We are looking for an IT Support Consultant responsible for second-line support,...

Location

Hong Kong , Hong Kong

Salary:

Not provided

Amaris Consulting

Expiration Date

Until further notice

Requirements

Proven work experience as an IT Support Engineer or in a similar role
Proficiency in repairing and troubleshooting PC-related hardware, software, and network issues
Ability to build software images for laptops and desktops
Strong communication skills to provide technical assistance via phone or email
Experience in performing remote troubleshooting using diagnostic techniques and pertinent questions
Familiarity with documenting Helpdesk requests/issues through the company's ticketing system
Technical coaching and mentoring skills to support other help-desk team members
Knowledge of desktop configuration management and maintaining accurate IT equipment inventory
Academic background: degree in computer science, information technology, or a related field
Fluent Cantonese and English

Job Responsibility

Provide second-line investigation and diagnosis for incidents and service requests
Resolve and close incidents/service requests in line with help desk procedures and allocated timelines
Escalate unresolved incidents/service requests within agreed timescales
Liaise with clients, other IT support groups, and third-party providers when necessary
Perform staging of PCs and IMAC (Install, Move, Add, Change) activities
Conduct hardware and software maintenance and support
Troubleshoot and resolve PC incidents and/or VIP requests
Assist the local Server Team during server maintenance activities
Provide support for special events and conferences
Deliver local network support and/or assist the centralized Network team

What we offer

An international community bringing together 110+ different nationalities
An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities
A robust training system with our internal Academy and 250+ available modules
A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.)
Strong commitments to CSR, notably through participation in our WeCare Together program

Fulltime

New

Senior IT Support Engineer with Japanese and English

The VIP support technician is responsible for providing in-person and remote tec...

Location

Japan , Tsuruga-shi

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Proficient in Windows-based operating environment, specifically in Word, Excel, PowerPoint, Visio, and Outlook
Good knowledge of Linux/Unix operating systems may be required
Strong knowledge of Windows operating system environment
Advanced client service skills
A+ desktop or equivalent skillset is required
MCP, MCSE, CNE or Network+ certification is preferred
The individual must have excellent Japanese communication skills (spoken, reading, and written). Proficiency in English (spoken, reading, and written) is preferred and will be considered an added advantage
A+ desktop or equivalent skill set is required
additional certifications for various hardware platforms may be required
Typically requires 4-6 years’ relevant experience

Job Responsibility

Provide onsite in person technical support for VIP users, with high level of customer service
Perform troubleshooting, parts replacement, systems upgrades, deployment, and repair on desktops / notebooks/ printers / tablets
Respond to calls after normal business hours per leader instructions
Identify potential issues that could adversely impact end user experience and takes corrective action
Interact directly with clients and other internal and external sources to resolve issues
Perform advanced trouble-shooting techniques to address complex technical issues
Identify risks and develop solutions for client tasks
Coordinate with on-site facilities and technical contacts regarding readiness and delivery issues
May distribute workload among team members
May prepare documentation to record and track issue resolutions

Fulltime

Deskside Support Engineer

We are currently seeking a Deskside Support Engineer to join our team in Shibuya...

Location

Japan , Shibuya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Business Level Japanese and English
Basic knowledge and interest in Audio Visual equipments and event production will be a plus

Job Responsibility

Provide support on IT request and break-fix to NTT’s customer employees in person and through phone calls, chats and emails
Provision new users with hardware, software, and account setup
Provide onsite and remote support for multiple locations
Troubleshoot and resolve a variety of technical problems including networking
Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting
Respond quickly to cyber, malware alerts and location outages
Utilize remote support tools to diagnose and resolve desktop issues efficiently, regardless of user location
Proficiency with Windows and Mac operating systems, common desktop applications, and basic networking knowledge
User Coaching: Conduct one-on-one or group training sessions to help users improve their technical skills and better understand the tools and applications they use
Self-Service Adoption: Promote and increase the adoption of user self-service tools and resources, reducing the dependency on direct IT support

Fulltime

2nd Line IT Field Support Engineer

Imagine yourself in a role where your professional growth and creativity are cha...

Location

United Kingdom , London

Salary:

40000.00 - 42000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Ideally you will have experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent
3+ years working for an MSP previously is desirable
2nd Line support of Microsoft infrastructure software and application suites
Competency with mainstream Apple Mac infrastructure software and application suites
MS Certificates are preferred
Familiarisation working according to industry best practice, such as ITIL service strategy
Enthusiasm for furthering career in technical support and delivery
Ability to communicate at all company structure levels
Ability to work autonomously and deliver effective outcomes without supervision

Job Responsibility

Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk
Logging detailed and accurate information into the case management system
Taking responsibility for your personal call queue, ensuring that all tickets are kept up to date and closed in a timely fashion to meet SLAs
Communicating with users to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high
Walking the floor daily to ensure users have an approachable and accessible IT Support presence
Proactively checking Audio Visual rooms at the beginning and throughout the day
Running regular drop-in sessions where users can come to request assistance or training
Building and configuring desktop systems and mobile devices
Fixing hardware faults and installing upgrades to hardware

What we offer

A comprehensive Private Healthcare and Cash Plan
Pension and life assurance
Entry to the £3,000 quarterly Dreamball draw
Personalised training and development pathways
Regular fully funded companywide events
Monthly ‘outstanding performer’ accolades
Enriching paid volunteering days
A rewarding Refer a friend scheme (£1,000)
The flexibility to adjust your holiday allowance (25 days pa)
Complimentary daily breakfasts in the office

Fulltime

IT Support Engineer

IT Support Engineer at a Fortune 500 global healthcare organization.

Location

Japan , Tokyo

Salary:

5000000.00 - 6000000.00 JPY / Year

Randstad

Expiration Date

March 17, 2027

Requirements

Minimum 3+ years of hands-on IT support experience (Tier 2 or similar) with end-to-end troubleshooting capability
Strong knowledge of Windows and macOS environments, device management, and enterprise IT tools (e.g., Intune, SCCM, ServiceNow)
Solid understanding of networking fundamentals and IT infrastructure
Business-level Japanese communication skills with the ability to support end users effectively
Experience working in a multinational or matrixed organization environment
Bachelor’s degree in IT, Computer Science, or equivalent practical experience (certifications are a plus)

Job Responsibility

Provide Tier 2 technical support for end-user devices, including laptops, desktops, and mobile devices -across office and operational environments
Troubleshoot hardware, software, OS, and network-related issues, ensuring timely resolution
Install, configure, and maintain systems across Windows and macOS environments
Deliver support via onsite, remote, and phone channels with a strong focus on user experience
Collaborate with internal teams and external vendors to resolve incidents and fulfill service requests
Manage and prioritize tickets, ensuring proper escalation and resolution within SLA
Support basic networking and infrastructure connectivity, including diagnostics and issue resolution
Contribute to IT security operations by following and improving processes to mitigate risks
Ensure compliance with data privacy, security, and regulatory requirements
Support remote sites as needed, including occasional travel within Japan

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日
賞与

Fulltime

Select Country

Onsite Desktop Support Engineer

Job Description

Job Responsibility

Requirements

Looking for more opportunities?