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Onsite Counselor

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Spring Health

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Location:
United States , San Antonio

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Contract Type:
Not provided

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Salary:

75.00 - 95.00 USD / Hour

Job Description:

Temporary Onsite Employee Assistance Program (EAP) Counselor role providing EAP counseling, management consultations, program promotion, critical incident response, and training, etc. to employees as well as case manage mandatory Drug Free Workplace referrals and conduct expatriate readiness interviews. May also provide consultation to HR, program managers, and supervisors on workplace and organizational issues.

Job Responsibility:

  • Provide on-site support to managers, people teams, and members onsite at the customer location
  • Provide management consultation to leaders
  • Conduct assessment to determine Service Agreement and Recovery Plan for referred employees
  • Monitor employees’ engagement in the mandatory Drug Free Workplace referral process
  • Delivery of critical incident response services
  • Conduct trainings and facilitate Spring Health benefit promotion events
  • Develop expert-level understanding of the customer benefit ecosystem and available support programs
  • Provide solution-focused employee mental health counseling, consultation, support, and connection to appropriate resources
  • Complete required internal training and assignments and attend Spring Health Clinical Team meetings
  • Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
  • Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up
  • Identify and problem-solve issues that create barriers or disruption to care, with support from leadership
  • Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements
  • Other responsibilities as it applies to the success of this role

Requirements:

  • LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required)
  • Unrestricted license to practice psychotherapy in the state you are practicing in
  • EAP experience
  • SAP qualified preferred
  • CEAP certification preferred
  • Supervisory experience and/or experience working with management and human resource professionals preferred
  • Demonstrated SUD experience
  • Experience working with diverse populations (bilingual preferred)
  • Knowledge of healthcare settings and community resources
  • Tech and computer savvy: comfortable adopting new technologies and platforms and efficient in tech-related tasks
  • Excellent written and verbal communication skills
  • Trained and have experience in delivering management consultation, management referrals, critical incident response, and EAP presentations
  • Training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
  • Comfortable with providing safety planning and intervention during situations where a client might present with higher risks
  • Committed to high quality documentation of service delivery that is completed in a timely manner
  • Like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators

Nice to have:

  • SAP qualified
  • CEAP certification
  • Supervisory experience and/or experience working with management and human resource professionals
  • Experience working with diverse populations (bilingual preferred)

Additional Information:

Job Posted:
February 18, 2026

Expiration:
March 12, 2026

Work Type:
On-site work
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