Online Travel Support Consultant Job at 360 Resourcing Solutions (Manchester)

New

Online Travel Support Consultant

We're a global, multi award winning Business Travel Company and we make business...

Location

United Kingdom , Derby

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Client-focused with a strong commitment to delivering exceptional customer service
Adaptable and flexible, with the ability to adjust to different client needs and changing priorities
Resilient under pressure, with a focus on meeting targets and deadlines without compromising on service quality
Detail-oriented with the ability to maintain accuracy when managing complex itineraries and client requests
Professional and trustworthy, maintaining confidentiality and adhering to compliance and security protocols, especially in sensitive corporate and government contexts
Team player, eager to contribute to team success and share knowledge to improve collective performance

Job Responsibility

Answer incoming calls, emails, and live chat interactions promptly, providing exceptional customer service
Use questioning techniques and resources to assist clients in achieving self-service with Online Booking Tools
Manage after-sales tasks including adding ancillaries, handling changes, cancellations, and ensuring full booking completion
Continuously meet service level agreements (SLAs) for query resolution and after-sales support
Collaborate with team members to ensure smooth operation and timely resolution of customer issues
Achieve high customer satisfaction with minimal customer complaints, measured through satisfaction surveys and client feedback
Resolution of queries within agreed SLAs, ensuring timely responses to client requests
Achieve personal and team targets related to client retention, booking accuracy, and after-sales support
Maintain client online retention by offering tailored solutions and excellent service
Meet environmental and energy business targets as part of the company’s overall objectives

What we offer

Refer a friend for £1000 bonus which is unlimited
Generous holiday entitlement
Day off for your birthday
Staff Awards
Hotel and airline discounts
Employee Assistance Programme
Opportunity for a brighter future
Training and development through dedicated training academy and personal career development growth programmes

Fulltime

Travel Advisor

As an Apprentice Travel Advisor in TUI's Burton On Trent store, you'll develop a...

Location

United Kingdom , Burton On Trent

Salary:

8.05 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Drive to achieve will lead you to exceed your sales and objectives (Smashing your Targets)
Embrace change and rise to the challenges of a customer engaged role face to face and virtually
Investigate and resolve questions or complaints with the help of colleague network
Receive training on a variety of systems to enhance your knowledge, skills and behaviours
Complete practical and written assignments via the online learning platform and support from a dedicated learning coach
Achieve a Level 3 Travel Consultant qualification

What we offer

Starting salary at £8.05 per hour
Commission scheme for exceeding targets
Holiday benefits, discounts, and special offers
Ability to purchase additional TUI time off
Health and Wellbeing support across Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Parttime

Retail Apprentice Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...

Location

United Kingdom , Bristol

Salary:

8.05 GBP / Hour

TUI

Expiration Date

Until further notice

Requirements

Good knowledge of excellent customer service and a genuine passion to work within tourism
Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
Self-motivated and willing to act on feedback, remaining positive when faced with challenges
Willing to embrace change and adapt to new ways of working
A team player who engages and collaborates with our customers and colleagues
An organised individual who takes pride in their work and able to communicate effectively
Grade 9 – 4 GCSE or equivalent in both English and Maths
Able to work a varied shift pattern each week in-line with shop opening and closing times

Job Responsibility

Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
Exceed your sales and objectives
Embrace change and rise to the challenges of a customer engaged role face to face and virtually
Investigate and resolve any question or complaint with colleague network
Receive support and training on a variety of systems
Complete practical and written assignments via your online learning platform
Achieve a Level 3 Travel Consultant qualification

What we offer

Commission scheme for exceeding targets
Fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
Investment in your development and career progression
Pension scheme and life assurance

Fulltime

New

Sales & Client Support Specialist

We are looking for a Sales & Client Support Specialist to assist clients with pl...

Location

United States , Toms River

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong interpersonal and communication skills
Customer-focused mindset with basic sales aptitude
Ability to manage multiple clients and deadlines
Comfortable working independently in a remote setting
Basic computer skills and familiarity with online platforms
Must be 18+ and authorized to work in the United States

Job Responsibility

Respond to client inquiries regarding travel options and pricing
Consult with clients to recommend suitable travel experiences
Coordinate and confirm travel reservations and itineraries
Maintain consistent follow-up and client communication
Manage booking details and post-booking support
Build long-term client relationships through excellent service

What we offer

Fully remote, flexible work environment
Training and sales support resources
Access to industry tools and supplier networks
Professional mentorship
Travel industry benefits and discounts
Commission-based earnings

Sales & Client Support Specialist

We are looking for a Sales & Client Support Specialist to assist clients with pl...

Location

United States , Boston

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong interpersonal and communication skills
Customer-focused mindset with basic sales aptitude
Ability to manage multiple clients and deadlines
Comfortable working independently in a remote setting
Basic computer skills and familiarity with online platforms
Must be 18+ and authorized to work in the United States

Job Responsibility

Respond to client inquiries regarding travel options and pricing
Consult with clients to recommend suitable travel experiences
Coordinate and confirm travel reservations and itineraries
Maintain consistent follow-up and client communication
Manage booking details and post-booking support
Build long-term client relationships through excellent service

What we offer

Fully remote, flexible work environment
Training and sales support resources
Access to industry tools and supplier networks
Professional mentorship
Travel industry benefits and discounts
Commission-based earnings

Sales & Client Support Specialist

We are looking for a Sales & Client Support Specialist to assist clients with pl...

Location

United States , Baltimore

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong interpersonal and communication skills
Customer-focused mindset with basic sales aptitude
Ability to manage multiple clients and deadlines
Comfortable working independently in a remote setting
Basic computer skills and familiarity with online platforms
Must be 18+ and authorized to work in the United States

Job Responsibility

Respond to client inquiries regarding travel options and pricing
Consult with clients to recommend suitable travel experiences
Coordinate and confirm travel reservations and itineraries
Maintain consistent follow-up and client communication
Manage booking details and post-booking support
Build long-term client relationships through excellent service

What we offer

Fully remote, flexible work environment
Training and sales support resources
Access to industry tools and supplier networks
Professional mentorship
Travel industry benefits and discounts
Commission-based earnings

New

Audit and Compliance Coordinator

A well-established, multi-disciplinary construction consultancy with offices acr...

Location

United Kingdom , Chelmsford

Salary:

25000.00 - 28000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Highly organised
Detail-focused
Comfortable managing multiple priorities in a structured environment
Previous construction consultancy experience (for administrators)

Job Responsibility

Providing high-quality administrative and coordination support to the Audit and Compliance Manager and wider team
Maintaining professional body certificates and portals, overseeing document control, and managing the Audit and Compliance portal
Booking meetings, taking minutes, and arranging travel and accommodation
Reconciling team credit card statements and supporting ad-hoc finance tasks
Coordinating Client Feedback Questionnaires, analysing responses, and sharing insights across the practice
Assisting with the scheduling and support of internal and external audits for BMS and ISMS standards
Working closely with IT on new starter processes, supplier questionnaires, equipment procurement, and mobile device rollouts
Supporting subcontractor and sub-consultant compliance processes
Tracking vulnerabilities and corrective actions using ISMS-Online and supporting continual improvement initiatives
Acting as a key point of contact for the Audit and Compliance team

What we offer

Flexible and remote working options
25 days’ annual leave plus bank holidays, festive shutdown, and long service recognition
Competitive company pension scheme
Health cash plan
Family-friendly policies
Fully expensed seasonal social events and team-building activities
On-site parking
Season ticket loan where applicable
Death in service benefit
Early finish incentives when practice targets are achieved

Fulltime

New

Audit and Compliance Coordinator

A well-established, multi-disciplinary construction consultancy with offices acr...

Location

United Kingdom , Colchester

Salary:

25000.00 - 28000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

Highly organised
Detail-focused
Comfortable managing multiple priorities in a structured environment
Previous construction consultancy experience (for administrator applicants)

Job Responsibility

Providing high-quality administrative and coordination support to the Audit and Compliance Manager and wider team
Maintaining professional body certificates and portals, overseeing document control, and managing the Audit and Compliance portal
Booking meetings, taking minutes, and arranging travel and accommodation
Reconciling team credit card statements and supporting ad-hoc finance tasks
Coordinating Client Feedback Questionnaires, analysing responses, and sharing insights across the practice
Assisting with the scheduling and support of internal and external audits for BMS and ISMS standards
Working closely with IT on new starter processes, supplier questionnaires, equipment procurement, and mobile device rollouts
Supporting subcontractor and sub-consultant compliance processes
Tracking vulnerabilities and corrective actions using ISMS-Online and supporting continual improvement initiatives
Acting as a key point of contact for the Audit and Compliance team

What we offer

Flexible and remote working options
25 days’ annual leave plus bank holidays, festive shutdown, and long service recognition
Competitive company pension scheme
Health cash plan
Family-friendly policies
Fully expensed seasonal social events and team-building activities
On-site parking
Season ticket loan where applicable
Death in service benefit
Early finish incentives when practice targets are achieved

Fulltime

Online Travel Support Consultant

360 Resourcing Solutions

Location:
United Kingdom , Manchester

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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Location:United Kingdom , Manchester

Category:Hospitality and Tourism

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Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 15, 2026

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January 15, 2026