CrawlJobs Logo

Online Travel Support Consultant

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Derby

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We're a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge-technology and exceptional customer service. Our team comprises of over 800 industry experts, delivering the right service at exactly the right moment, we are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.

Job Responsibility:

  • Answer incoming calls, emails, and live chat interactions promptly, providing exceptional customer service
  • Use questioning techniques and resources to assist clients in achieving self-service with Online Booking Tools
  • Manage after-sales tasks including adding ancillaries, handling changes, cancellations, and ensuring full booking completion
  • Continuously meet service level agreements (SLAs) for query resolution and after-sales support
  • Collaborate with team members to ensure smooth operation and timely resolution of customer issues
  • Achieve high customer satisfaction with minimal customer complaints, measured through satisfaction surveys and client feedback
  • Resolution of queries within agreed SLAs, ensuring timely responses to client requests
  • Achieve personal and team targets related to client retention, booking accuracy, and after-sales support
  • Maintain client online retention by offering tailored solutions and excellent service
  • Meet environmental and energy business targets as part of the company’s overall objectives

Requirements:

  • Client-focused with a strong commitment to delivering exceptional customer service
  • Adaptable and flexible, with the ability to adjust to different client needs and changing priorities
  • Resilient under pressure, with a focus on meeting targets and deadlines without compromising on service quality
  • Detail-oriented with the ability to maintain accuracy when managing complex itineraries and client requests
  • Professional and trustworthy, maintaining confidentiality and adhering to compliance and security protocols, especially in sensitive corporate and government contexts
  • Team player, eager to contribute to team success and share knowledge to improve collective performance
What we offer:
  • Refer a friend for £1000 bonus which is unlimited
  • Generous holiday entitlement
  • Day off for your birthday
  • Staff Awards
  • Hotel and airline discounts
  • Employee Assistance Programme
  • Opportunity for a brighter future
  • Training and development through dedicated training academy and personal career development growth programmes

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Online Travel Support Consultant

New

Online Travel Support Consultant

We're a global, multi award winning Business Travel Company and we make business...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Client-focused with a strong commitment to delivering exceptional customer service
  • Adaptable and flexible, with the ability to adjust to different client needs and changing priorities
  • Resilient under pressure, with a focus on meeting targets and deadlines without compromising on service quality
  • Detail-oriented with the ability to maintain accuracy when managing complex itineraries and client requests
  • Professional and trustworthy, maintaining confidentiality and adhering to compliance and security protocols, especially in sensitive corporate and government contexts
  • Team player, eager to contribute to team success and share knowledge to improve collective performance
Job Responsibility
Job Responsibility
  • Answer incoming calls, emails, and live chat interactions promptly, providing exceptional customer service
  • Use questioning techniques and resources to assist clients in achieving self-service with Online Booking Tools
  • Manage after-sales tasks including adding ancillaries, handling changes, cancellations, and ensuring full booking completion
  • Continuously meet service level agreements (SLAs) for query resolution and after-sales support
  • Collaborate with team members to ensure smooth operation and timely resolution of customer issues
  • Achieve personal and team targets related to client retention, booking accuracy, and after-sales support
  • Maintain client online retention by offering tailored solutions and excellent service
  • Meet environmental and energy business targets as part of the company’s overall objectives
What we offer
What we offer
  • Refer a friend for £1000 bonus which is unlimited
  • Generous holiday entitlement
  • Day off for your birthday
  • Staff Awards
  • Hotel and airline discounts
  • Employee Assistance Programme
  • Fulltime
Read More
Arrow Right

Travel Advisor

As an Apprentice Travel Advisor in TUI's Burton On Trent store, you'll develop a...
Location
Location
United Kingdom , Burton On Trent
Salary
Salary:
8.05 GBP / Hour
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Good knowledge of excellent customer service and a genuine passion to work within tourism
  • Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
  • Self-motivated and willing to act on feedback, remaining positive when faced with challenges
  • Willing to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and able to communicate effectively
  • Grade 9 – 4 GCSE or equivalent in both English and Maths
  • Able to work a varied shift pattern each week in-line with shop opening and closing times
Job Responsibility
Job Responsibility
  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Drive to achieve will lead you to exceed your sales and objectives (Smashing your Targets)
  • Embrace change and rise to the challenges of a customer engaged role face to face and virtually
  • Investigate and resolve questions or complaints with the help of colleague network
  • Receive training on a variety of systems to enhance your knowledge, skills and behaviours
  • Complete practical and written assignments via the online learning platform and support from a dedicated learning coach
  • Achieve a Level 3 Travel Consultant qualification
What we offer
What we offer
  • Starting salary at £8.05 per hour
  • Commission scheme for exceeding targets
  • Holiday benefits, discounts, and special offers
  • Ability to purchase additional TUI time off
  • Health and Wellbeing support across Financial, Health, Social, Community and Career
  • Investment in your development and career progression
  • Pension scheme and life assurance
  • Parttime
Read More
Arrow Right

Retail Apprentice Travel Advisor

Here at TUI, you’ll find we’re an inclusive company with a culture of care and b...
Location
Location
United Kingdom , Bristol
Salary
Salary:
8.05 GBP / Hour
https://www.tui.com Logo
TUI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Good knowledge of excellent customer service and a genuine passion to work within tourism
  • Dedicated to achieve, goals, targets and a Level 3 Travel Consultant qualification
  • Self-motivated and willing to act on feedback, remaining positive when faced with challenges
  • Willing to embrace change and adapt to new ways of working
  • A team player who engages and collaborates with our customers and colleagues
  • An organised individual who takes pride in their work and able to communicate effectively
  • Grade 9 – 4 GCSE or equivalent in both English and Maths
  • Able to work a varied shift pattern each week in-line with shop opening and closing times
Job Responsibility
Job Responsibility
  • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun
  • Exceed your sales and objectives
  • Embrace change and rise to the challenges of a customer engaged role face to face and virtually
  • Investigate and resolve any question or complaint with colleague network
  • Receive support and training on a variety of systems
  • Complete practical and written assignments via your online learning platform
  • Achieve a Level 3 Travel Consultant qualification
What we offer
What we offer
  • Commission scheme for exceeding targets
  • Fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off
  • Health and Wellbeing across key areas – Financial, Health, Social, Community and Career
  • Investment in your development and career progression
  • Pension scheme and life assurance
  • Fulltime
Read More
Arrow Right
New

Sales & Client Support Specialist

We are looking for a Sales & Client Support Specialist to assist clients with pl...
Location
Location
United States , Toms River
Salary
Salary:
Not provided
travelingwithtasha.com Logo
Traveling with Tasha
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong interpersonal and communication skills
  • Customer-focused mindset with basic sales aptitude
  • Ability to manage multiple clients and deadlines
  • Comfortable working independently in a remote setting
  • Basic computer skills and familiarity with online platforms
  • Must be 18+ and authorized to work in the United States
Job Responsibility
Job Responsibility
  • Respond to client inquiries regarding travel options and pricing
  • Consult with clients to recommend suitable travel experiences
  • Coordinate and confirm travel reservations and itineraries
  • Maintain consistent follow-up and client communication
  • Manage booking details and post-booking support
  • Build long-term client relationships through excellent service
What we offer
What we offer
  • Fully remote, flexible work environment
  • Training and sales support resources
  • Access to industry tools and supplier networks
  • Professional mentorship
  • Travel industry benefits and discounts
  • Commission-based earnings
Read More
Arrow Right

Sales & Client Support Specialist

We are looking for a Sales & Client Support Specialist to assist clients with pl...
Location
Location
United States , Boston
Salary
Salary:
Not provided
travelingwithtasha.com Logo
Traveling with Tasha
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong interpersonal and communication skills
  • Customer-focused mindset with basic sales aptitude
  • Ability to manage multiple clients and deadlines
  • Comfortable working independently in a remote setting
  • Basic computer skills and familiarity with online platforms
  • Must be 18+ and authorized to work in the United States
Job Responsibility
Job Responsibility
  • Respond to client inquiries regarding travel options and pricing
  • Consult with clients to recommend suitable travel experiences
  • Coordinate and confirm travel reservations and itineraries
  • Maintain consistent follow-up and client communication
  • Manage booking details and post-booking support
  • Build long-term client relationships through excellent service
What we offer
What we offer
  • Fully remote, flexible work environment
  • Training and sales support resources
  • Access to industry tools and supplier networks
  • Professional mentorship
  • Travel industry benefits and discounts
  • Commission-based earnings
Read More
Arrow Right

Sales & Client Support Specialist

We are looking for a Sales & Client Support Specialist to assist clients with pl...
Location
Location
United States , Baltimore
Salary
Salary:
Not provided
travelingwithtasha.com Logo
Traveling with Tasha
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong interpersonal and communication skills
  • Customer-focused mindset with basic sales aptitude
  • Ability to manage multiple clients and deadlines
  • Comfortable working independently in a remote setting
  • Basic computer skills and familiarity with online platforms
  • Must be 18+ and authorized to work in the United States
Job Responsibility
Job Responsibility
  • Respond to client inquiries regarding travel options and pricing
  • Consult with clients to recommend suitable travel experiences
  • Coordinate and confirm travel reservations and itineraries
  • Maintain consistent follow-up and client communication
  • Manage booking details and post-booking support
  • Build long-term client relationships through excellent service
What we offer
What we offer
  • Fully remote, flexible work environment
  • Training and sales support resources
  • Access to industry tools and supplier networks
  • Professional mentorship
  • Travel industry benefits and discounts
  • Commission-based earnings
Read More
Arrow Right
New

Audit and Compliance Coordinator

A well-established, multi-disciplinary construction consultancy with offices acr...
Location
Location
United Kingdom , Chelmsford
Salary
Salary:
25000.00 - 28000.00 GBP / Year
https://brandonjames.co.uk Logo
Brandon James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly organised
  • Detail-focused
  • Comfortable managing multiple priorities in a structured environment
  • Previous construction consultancy experience (for administrators)
Job Responsibility
Job Responsibility
  • Providing high-quality administrative and coordination support to the Audit and Compliance Manager and wider team
  • Maintaining professional body certificates and portals, overseeing document control, and managing the Audit and Compliance portal
  • Booking meetings, taking minutes, and arranging travel and accommodation
  • Reconciling team credit card statements and supporting ad-hoc finance tasks
  • Coordinating Client Feedback Questionnaires, analysing responses, and sharing insights across the practice
  • Assisting with the scheduling and support of internal and external audits for BMS and ISMS standards
  • Working closely with IT on new starter processes, supplier questionnaires, equipment procurement, and mobile device rollouts
  • Supporting subcontractor and sub-consultant compliance processes
  • Tracking vulnerabilities and corrective actions using ISMS-Online and supporting continual improvement initiatives
  • Acting as a key point of contact for the Audit and Compliance team
What we offer
What we offer
  • Flexible and remote working options
  • 25 days’ annual leave plus bank holidays, festive shutdown, and long service recognition
  • Competitive company pension scheme
  • Health cash plan
  • Family-friendly policies
  • Fully expensed seasonal social events and team-building activities
  • On-site parking
  • Season ticket loan where applicable
  • Death in service benefit
  • Early finish incentives when practice targets are achieved
  • Fulltime
Read More
Arrow Right
New

Audit and Compliance Coordinator

A well-established, multi-disciplinary construction consultancy with offices acr...
Location
Location
United Kingdom , Colchester
Salary
Salary:
25000.00 - 28000.00 GBP / Year
https://brandonjames.co.uk Logo
Brandon James
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly organised
  • Detail-focused
  • Comfortable managing multiple priorities in a structured environment
  • Previous construction consultancy experience (for administrator applicants)
Job Responsibility
Job Responsibility
  • Providing high-quality administrative and coordination support to the Audit and Compliance Manager and wider team
  • Maintaining professional body certificates and portals, overseeing document control, and managing the Audit and Compliance portal
  • Booking meetings, taking minutes, and arranging travel and accommodation
  • Reconciling team credit card statements and supporting ad-hoc finance tasks
  • Coordinating Client Feedback Questionnaires, analysing responses, and sharing insights across the practice
  • Assisting with the scheduling and support of internal and external audits for BMS and ISMS standards
  • Working closely with IT on new starter processes, supplier questionnaires, equipment procurement, and mobile device rollouts
  • Supporting subcontractor and sub-consultant compliance processes
  • Tracking vulnerabilities and corrective actions using ISMS-Online and supporting continual improvement initiatives
  • Acting as a key point of contact for the Audit and Compliance team
What we offer
What we offer
  • Flexible and remote working options
  • 25 days’ annual leave plus bank holidays, festive shutdown, and long service recognition
  • Competitive company pension scheme
  • Health cash plan
  • Family-friendly policies
  • Fully expensed seasonal social events and team-building activities
  • On-site parking
  • Season ticket loan where applicable
  • Death in service benefit
  • Early finish incentives when practice targets are achieved
  • Fulltime
Read More
Arrow Right