Online Trading Coordinator

• Supporting with the day-to-day trading and content management of SweatyBetty.com
• Compiling accurate daily, weekly, and seasonal reports on trading performance including sales, product, conversion, content and onsite behaviour
• helping to identify trends and opportunities. Proactively using data to drive decisions and optimize customer experience
• Supporting to develop and maintain the trading calendar and content strategy, delivering streamlined content and tactic plans with clear customer journey mapping
• Preparing the sites and delivering sale, seasonal marketing campaigns and personalized experiences throughout the year which provide seamless and commercially effective customer journeys from marketing channels
• Partnering with Marketing and Creative teams to deliver localized and on brand content and messaging updates across all relevant markets, which aligns to the customer mindset
• Ensuring that product list and search results pages are effectively merchandised, using Salesforce sorting rules while optimizing pages for seasonal/regional nuances and filter opportunities
• Ability to identify new onsite opportunities and proactively bring ideas and innovation to improve the customer experience and aid conversion. Your testing first mentality ensures the site delivers on agreed KPIs and is continually optimized
• Developing strong collaborative relationships across all departments in the Support Office, especially Ecommerce, Marketing, Planning and Creative Teams

• A minimum of 2 years’ experience in a similar ecommerce role
• Experience with Salesforce Commerce Cloud, Google Analytics, Power BI, ContentSquare , Dynamic Yield and Amplience desirable
• An analytical and questioning mentality, with advance Excel skills
• Highly organised and self-motivated with ability to prioritise heavy workloads effectively in a fast-paced retail environment
• Faultless attention to detail and ability to work under pressure and to tight deadlines
• Proactive and positive approach to problem solving. Ideas-driven and results focussed with the initiative to see these ideas through to fruition
• A dynamic team player with great interpersonal skills

Experience with Salesforce Commerce Cloud, Google Analytics, Power BI, ContentSquare , Dynamic Yield and Amplience