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The Hippodrome Casino is seeking an exceptional operational leader to oversee the launch and ongoing management of our new live online studio operation. This senior management role carries full responsibility for the performance, integrity and day-to-day operation of the online studio, including operational delivery, staffing, compliance, training, technical coordination and strategic development. Working closely with senior management and key operational departments, the Online Studio Manager will play a central role in shaping and developing a premium live gaming product within one of the UK’s most recognised gaming brands. This represents a rare opportunity to join the Hippodrome Casino at a pivotal stage in the development of a major new operation and help shape the future of live online gaming within the business.
Job Responsibility:
Overall leadership and management of the live studio operation
Oversight of Online Presenters, Online Pit Bosses and Training teams
Maintaining exceptional operational, compliance and presentation standards
Managing staffing, scheduling and studio performance
Supporting regulatory compliance, audit readiness and operational controls
Driving continuous improvement, operational efficiency and team development
Working collaboratively with surveillance, technical, compliance and gaming management teams
Supporting future growth, scalability and product development initiatives
Requirements:
Significant experience within casino operations or live studio gaming
Strong operational leadership and people management capability
Excellent understanding of live gaming procedures and regulated environments
Experience managing performance within fast-paced operational settings
Strong communication, organisational and decision-making skills
A professional, resilient and solutions-focused approach
A Personal Management Licence (PML) is required for this role.
What we offer:
50% discount in the Hippodrome Casino's restaurants & bars
30% off Magic Mike Live tickets for friends and family
Enhanced maternity & paternity pay
Mental health and wellbeing support through our Employee Assistance Programme
Access to discounts for many retailers, leisure, food and entertainment establishments
Season ticket loans
Salary exchange Cycle to Work & Tusker electric vehicle schemes