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We are seeking an enthusiastic and motivated Online Sales Consultant to join our Nick Scali team at our Head Office in North Ryde. In this role, you will provide exceptional customer service and product knowledge to drive sales opportunities and ensure customers have a memorable experience.
Job Responsibility:
Deliver outstanding customer service to create the optimal Nick Scali experience.
Utilize your product knowledge and selling skills to achieve daily and weekly sales targets.
Ensure accurate completion of sales order paperwork and internal documentation for timely order processing.
Maximize sales through effective selling techniques, including room solutions and add-on sales.
Convert leads to sales through expert product knowledge and needs-based selling
Handle inbound sales calls and enquiries from customers across Australia
Maintain strong follow-up and client relationship management
Requirements:
Previous sales experience, ideally selling furniture or high-value items such as jewellery, cars, bedding, luxury goods / travel, etc.
Positive attitude and enthusiasm, especially during busy periods.
Strong interpersonal skills with a focus on teamwork and collaboration.
Open to feedback and eager to learn, demonstrating a growth mindset.
Excellent organizational skills and the ability to manage multiple responsibilities.
A professional “phone voice” and polished communication skills
Willingness to be based at our North Ryde office
What we offer:
Work only 2 compulsory weekends per month (End of PR & Extension week) – all other weekends optional
Office environment with clear pathways to internal progression
No ticketing, cleaning, merchandising, or showroom maintenance – just sell!
A stable weekday rhythm while still achieving retail-style earnings