Online Reputation Manager Job at cozycozy (Paris)

Vice President - Crisis & Issues Management

This position offers an exciting opportunity for a seasoned leader to guide clie...

Location

United States , New York

Salary:

90000.00 - 145000.00 USD / Year

DKC

Expiration Date

Until further notice

Requirements

10+ years of experience in public relations
At least 7 years focused on crisis and issues management in a leadership capacity
Proven expertise in guiding clients through high-profile crises, including issues management, reputation recovery, and proactive risk mitigation
Exceptional leadership and management skills, with the ability to mentor, develop, and inspire a high-performing team
Extensive experience working with senior executives and advising C-suite leadership on crisis management, media strategy, and corporate reputation
In-depth knowledge of crisis communications principles, including the use of social media during crises, legal considerations, and government affairs implications
Strong media relationships and a track record of successful media outreach and crisis management under pressure
Superior written and verbal communication skills, with the ability to distill complex issues into clear, concise messages for diverse audiences
Ability to think strategically while executing tactically in high-pressure environments
A deep understanding of the digital landscape, including social media management and online reputation management during crises

Job Responsibility

Serve as the senior strategic advisor on all crisis and issues management matters, guiding clients through high-profile and high-risk situations
Lead the development of long-term crisis preparedness strategies
Oversee the creation and execution of tailored crisis communication plans, including media statements, stakeholder messaging, Q&As
Build and maintain strong relationships with senior executives at client organizations
Lead the agency’s media strategy in times of crisis, working closely with journalists and media outlets
Lead proactive issues monitoring efforts and crisis forecasting for clients
Partner with internal teams (social media, legal, digital, government affairs, etc.) to ensure integrated and holistic crisis response strategies
Oversee the design and delivery of crisis communication training programs for client teams
Represent the agency in high-profile industry forums, conferences, and media engagements

Fulltime

Cluster Marketing Executive

As the Cluster Marketing Executive based in Zanzibar, you will support the marke...

Location

Tanzania , Matemwe, Zanzibar North

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Minimum 3 years of marketing experience, preferably in hospitality or luxury tourism, with expertise in digital and traditional marketing
Proficiency in social media platforms, digital marketing tools, graphic design, video editing software, and Microsoft Office Suite
knowledge of ReviewPro is a plus
Excellent written and verbal communication skills in English
additional languages are advantageous
Strong organizational skills with the ability to manage multiple projects simultaneously while maintaining attention to detail
A proactive, energetic, and customer-focused mindset with adaptability and a willingness to learn
Experience in managing online guest interactions and digital brand reputation across various platforms.

Job Responsibility

Assist in executing marketing strategies, ensuring consistent brand representation across platforms, and supporting sales with promotional items and materials
Oversee brand apps, monitor performance, and provide insights and recommendations through detailed reports
Manage social media accounts, create engaging content, oversee campaigns, and ensure timely responses to guest inquiries and user-generated content
Track, report, and optimize digital campaign performance while collaborating with the digital agency
Assist in creating visually appealing content using image and video editing tools for social media and promotional materials
Support media and influencer engagement to enhance visibility and reputation and respond to online reviews and guest feedback
Implement strategies to improve online reputation and guest satisfaction across review platforms
Work with teams and agencies to execute marketing initiatives, prepare campaign materials, and coordinate on-site events and promotions.

What we offer

Local contract with competitive salary
Meals provided and use of staff recreation and gym facilities
Additional benefits including discounted rates, financial, health & wellbeing, and lifestyle
Exceptional approach to learning with international career development opportunities, including other TUI Hotels, access to our TUI Learning Lounge with certified trainings and language licenses.

Fulltime

Online Reputation Manager

Cozycozy is hiring an Online Reputation Manager to grow cozycozy’s visibility an...

Location

Hungary , Budapest

Salary:

Not provided

cozycozy

Expiration Date

Until further notice

Requirements

Fluent in written and spoken English
Strong interest in digital marketing, partnerships, and online reputation
Comfortable writing outreach emails and building relationships in English
Comfortable with spreadsheets (Excel or Google Sheets)
Curious, proactive, and able to work independently
Likes fast execution, high standards, and international teams

Job Responsibility

Own cozycozy’s online reputation and authority across priority markets
Coordinate content that builds trust and authority: reviews, guest posts, partner articles, and social posts
Ensure quality control on everything that goes out (accuracy, positioning, links, landing pages)
Come up with strong ideas and story angles, and secure coverage through online PR
Build and maintain relationships with publishers, creators, and journalists
Track what works and what doesn’t: coverage quality, share of voice, authority signals, competitor moves, and citations on LLM platforms
Work with external contributors or agencies when needed

What we offer

Unlimited coffee, tea, snacks, and drinks in the office

New

Online Reputation Manager

Cozycozy is hiring an Online Reputation Manager to grow cozycozy’s visibility an...

Location

Hungary , Budapest

Salary:

Not provided

cozycozy

Expiration Date

Until further notice

Requirements

Fluent in written and spoken English
Strong interest in digital marketing, partnerships, and online reputation
Comfortable writing outreach emails and building relationships in English
Comfortable with spreadsheets (Excel or Google Sheets)
Curious, proactive, and able to work independently
Likes fast execution, high standards, and international teams

Job Responsibility

Own cozycozy’s online reputation and authority across priority markets
Coordinate content that builds trust and authority: reviews, guest posts, partner articles, and social posts when relevant
Ensure quality control on everything that goes out (accuracy, positioning, links, landing pages)
Come up with strong ideas and story angles, and secure coverage through online PR (pitch, negotiate, follow up, publish)
Build and maintain relationships with publishers, creators, and journalists, and turn them into recurring collaborations
Track what works and what doesn’t: coverage quality, share of voice, authority signals, competitor moves, and citations on LLM platforms
Work with external contributors or agencies when needed, keep execution clean (briefs, timelines, QA), and validate invoices with the relevant internal teams

What we offer

Unlimited coffee, tea, snacks, and drinks in the office

Digital Marketing and Social Media Manager

The Digital Marketing Manager establishes brand and channel preference, generate...

Location

Jordan , Amman

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous digital marketing experience
Hospitality and sales experience preferred
Experience with social media platforms, consumer engagement and strong awareness of the digital world
Excellent writing, presentation and communication skills
Photography and Video skills
Attention to detail and organization
Influencer/media relations experience
Knowledge of InDesign and production methods in graphic arts and collateral
Ability to multi-task effectively, managing multiple projects while being cognizant of deadlines and priorities
Ability to manage third-party agencies, partners, and vendors

Job Responsibility

Oversees the Hotel/ Resort’s digital strategy
Designs and implements innovative campaigns
Oversees and optimizes online and offline presence of Hotel/ Resort
Manages online reputation
Supports Director of Marketing and agency partners with digital marketing tactics
Supports Sales, Catering and Reservations with auditing sales materials
Partners with operations team to promote guest data capture
Manages Local Mailing List Manager
Assists Director of Marketing with writing briefs for digital campaigns
Partners with Director of Revenue Management to monitor online agency partner performance

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee Travel Program (complimentary nights in Four Seasons properties worldwide after six months)
Many other perks provided by the company

Fulltime

Digital Marketing Manager

The Digital Marketing Manager drives and executes a cohesive digital strategy ac...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 3 years of professional experience in digital marketing, including social media management, website management, and influencer relations—hospitality or luxury brand experience preferred
Excellent personal presentation and interpersonal skills
Extensive knowledge of social media platforms, website CMS tools, CRM systems, and digital marketing best practices
Strong time‑management skills: ability to multi‑task, prioritize, and adapt in a fast‑paced environment
Ability to operate all computer equipment necessary for the role
Excellent writing, communication, and presentation skills, with strong aesthetic judgment and experience in photography/video content
Ability to lift, carry, and move up to 25 lbs
US work authorization is required

Job Responsibility

Manage the hotel, restaurant, and bar social media channels, developing content calendars that amplify brand identity, offerings, and storytelling
Create engaging social content—including Instagram stories, reels, and cross‑platform assets—while collaborating with internal departments to uncover content opportunities
Oversee community management, track performance through analytics tools, and implement strategies to grow impressions, engagement, and link clicks
Identify, vet, and manage influencer and content creator collaborations, coordinating experiences and deliverables
Manage and update visuals, copy, and information across owned websites and third‑party online channels
Develop thematic and seasonal landing pages supporting storytelling, SEO goals, and paid media campaigns
Lead local SEO management, ensuring Google profiles and similar platforms reflect accurate, updated information
Oversee online reputation management, including monitoring reviews, reporting sentiment, and managing guest responses
Execute CRM‑related deployments and update digital guest journey communications across Four Seasons and OpenTable platforms
Support paid media brief development, manage the property’s image library, and assist with photo/video shoot coordination and digital/print asset design

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

PR & Communications Coordinator

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

Morocco , Marrakech-Menara

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Strong sense of quality and a creative mindset
Photography and videography project experience and an eye for aesthetic
Demonstrated knowledge emerging trends and evolution of social media applications
Knowledge of production methods in graphic arts and collateral
Computer savvy with Microsoft Office and various design programs including but not limited to Adobe Photoshop, Illustrator, and InDesign
Creates content in line with the FS brand standards and the aesthetic of the resort’s own social channels

Job Responsibility

Ensure final graphics and layouts are visually appealing and on-brand
Study design briefs and determine requirements
Liaising with suppliers and service providers to ensure proofs are of good quality and in line with production specifications
Oversee online reputation management by monitoring and ensuring appropriate management of third-party review sites
Manages social media channels, from strategy to content creation, daily channel management and reporting
Curates relevant and engaging content, telling a story consistent with the outlets and Four Seasons while increasing following and engagement
Leverages social media channels to amplify key messages and activities, elevating the importance of search as well as strategic and creative communication
Monitor social media conversations relevant to industry, luxury, local, and international markets
Actively manages Four Seasons proprietary website, ensuring alignment with the offering, imagery and business objectives and creative storytelling
Ensure up-to-date information on partner and third-party websites

Fulltime

New

Operations Assistant

We’re currently seeking a dynamic and highly motivated Operations Administrator ...

Location

United Kingdom , Prestwich

Salary:

24000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in an operational or administrative role, ideally within property management or a related industry
Strong organisational skills, with the ability to manage multiple tasks and projects simultaneously
Excellent communication skills and the ability to build relationships across all levels of the business
High level of professionalism, with a keen eye for detail and the ability to handle sensitive information confidentially
Proactive, solution-focused approach with a drive to improve efficiencies and support business growth

Job Responsibility

Provide general administrative support to ensure efficient business operations
Manage and process invoices for the sales side of the business
Maintain and update solicitor records for transaction tracking
Assist in preparing figures and reports
Collate and report weekly figures across all departments
Monitor and manage online reviews to maintain our positive reputation
Manage aged debt for Sales and Lettings
Administer Subject Access Requests
System Onboarding
Administration Support

What we offer

Discounts at over 900 retailers
Wellbeing centre resources
Employee Assistance Programme with free counselling support sessions
Smart Tech Scheme
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption & IVF
Competitive base pay
Incentivised commission and performance bonuses
Special days and celebrations for length of service
Pension

Fulltime

Online Reputation Manager

cozycozy

Location:
France , Paris

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

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