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Online Merchandiser

United Kingdom, Waltham Abbey Employment contract 32000.00 GBP / Year · Job Posted July 04, 2026
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Job Description

Online Merchandiser, based Waltham Abbey (Hybrid role). Salary £32,000 p.a. + many benefits. An exciting time to join an award-winning business in a phase of growth, in an impactful team to provide a brilliant experience to our online customers with accurate product info, range and promotion implementation, maximising the financial performance of the site. – It’s a great time to embark on your e-Commerce career with Jollyes!

Job Responsibility

  • Merchandising the site – presenting products clearly, keeping ranges, imagery and attributes accurate, and using GA4 insight to lift conversion and remove customer pain points
  • Managing the range – ranging products to site on time and in stock, across click & collect and delivery, with an eye on SEO, navigation and filtering
  • Sharpening site search – keeping results relevant and accurate, and acting on the insight behind them
  • Bringing promotions to life – planning and executing offers on time and in full, from banners to landing pages and the full promotional customer journey
  • Growing organic traffic – working with our in-house tools and SEO agency to hit our targets

Requirements

  • Previous experience in a similar online / digital merchandising environment
  • A proactive, analytical mindset and a genuine commercial instinct — you spot what's working, dig into what isn't, and take action
  • A collaborative style, comfortable working across buying, marketing, digital, web development and our supply base to get things done
  • Confidence taking ownership in a fast-paced environment, working to targets with real attention to accuracy. You'll know your way around an excel spreadsheet and have an aptitude for digital systems
  • An appetite to keep learning — and ideally, a love of pets
  • Share our values of being: Wise, Focused, Genuine, Eager, Together

What we offer

  • Competitive salary of £32k p.a.
  • iTrent financial wellbeing package, powered by Stream, enabling access to earnings before pay day plus lots more discounts and savings benefits
  • Retail Trust membership – free counselling, wellbeing and financial support for the retail industry
  • Colleague ‘Treats’ – numerous discounts on hundreds of high street retailers and online service providers from groceries to holidays and cinema trips
  • Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand)
  • 30% off Jollyes branded products (and 20% off other brands in store for your pet’s needs!) with discounts for our pet clinics too
  • Additional paid leave for your wedding, new pet coming home and your birthday off
  • Enhanced maternity / paternity leave
  • Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more

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